Trust score
78out of 100
Rating4.9★
Review volume50
Source diversity1 source
VerificationListed
Based on rating, review volume, independent sources and verification. Evidence context — not a guarantee of workmanship.
About
Verified roofer in Durham, County Durham.
Reviews · public evidence
What customers say
4.9out of 5
Highlights
"Great experience with Jack & his team. We contacted Jack to do our roof after seeing the results of our adjoining neighbours roof that Jack done. We have solar panels which I was worried about but they were taken off and replaced with care after having a full new roof. Definitely recommend Jack and his team."
"Communication was excellent, initially had a repair to the roof and they came back a couple of months later as we decided to replace the full roof. Work was carried out to a high standard. They were quick despite the weather they had to work through. Nice group of lads and price was the best quote we had. would definitely use them again."
Detailed reviews
Great experience with Jack & his team. We contacted Jack to do our roof after seeing the results of our adjoining neighbours roof that Jack done. We have solar panels which I was worried about but they were taken off and replaced with care after having a full new roof. Definitely recommend Jack and his team.
Communication was excellent, initially had a repair to the roof and they came back a couple of months later as we decided to replace the full roof. Work was carried out to a high standard. They were quick despite the weather they had to work through. Nice group of lads and price was the best quote we had. would definitely use them again.
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Local context
Rated 4.9★ — in line with the local average for roofers in Durham
Across 51 rated roofers in Durham, the typical rating is 4.8★. We compare against the same businesses a homeowner would find searching for this trade locally.
Public evidence checks
Public evidence shownTrust checks and red flags
Public review evidence4.9★ from 50 public reviewsCheckatrade
Sources
1 named sourcesEvery signal, traced to its origin
Review sources
Checkatrade
Public evidence checks
What's strong, and what to check yourself
✓Strong signals
✓Rating: 4.9★
✓Review volume: 50
!Worth checking yourself
!Source diversity: 1 source
!Verification: Listed
Smart checks
Before you hire a roofer
Never agree to roof work from a cold-caller at your door or an unsolicited 'we noticed your roof' note — that is the classic roofing scam.
Get a written quote that itemises access (scaffolding or a tower), the exact materials, and the workmanship guarantee — not a vague day rate.
Be wary of demands for a large cash deposit; agree staged payments against work you can actually see completed.
Look for consistent reviews across several named sources, not one polished profile.
Check any verified credentials, and that the business details independently check out.
Want an extra legitimacy check?
Run the Cowboy Checker on ZDM Roofing before you contact them.
