Zoe's Plumbing & Heating

Zoe installed a new boiler in our flat The installation was fine but she left a lot of mess behind and refused to put the cupboard door back on that covered the boiler and said it wasn’t her responsibility She also employed a plasterer to make good without telling us the cost until they had completed the work and they also left a mess Trying to get hold of her was a nightmare , she rarely returns calls We now have to employ a handyman to put the cupboard back at our own cost when it is something she should have done to complete the job we paid her for

Zoe was hired to fit 7 radiator on the 8 /12/2025. Know her nearly 10 years . She fit the radiator wrongly denying that she did wrong. While she was filling up the system forget to put cap on tall 1800cm radiator flooded my newly fitted dining room laminate floring. Denying that it was her fault floor damaged by water. I had to lift floor to see full extend of the damage. I have paid cas £900 despite her damaging and not taking reasonble care in my house. She lead me to believe that she claim her insurance but she hasn't. Left me on hold since 16/12/2025. Complain on going do not trust her.

The work was carried out promptly, professionally and with a smile. Cost was reasonable and this is the company we will contact again if we need a plumber