Tools · Emergency: who to call

Who to call first

The official emergency routes for this country, every number read from the official page it belongs to, verified 17 July 2026. Nothing here is behind a click, and the trader comes after everyone is safe.

You can smell gas

0800 111 999

Call the National Gas Emergency Service, free, 24 hours a day.

  • Open doors and windows.
  • Do not smoke or light matches.
  • Do not turn electrical switches on or off.
  • Turn off the meter at the control handle unless the meter is in the cellar.

National Gas: emergency contacts

Power cut

105

Call 105, free from England, Scotland or Wales, to reach your local electricity network operator, or report online.

  • If a power line is down or there is immediate danger, call 999 first.

Power Cut 105

Burst pipe or water emergency

Inside your home: turn off your stop tap first, then call a plumber. A burst main or supply problem in the street belongs to your water company.

  • Know where your stop tap is before you need it.

WaterSafe: plumbing advice

After the emergency: the repair

Once everyone is safe and the official service has the emergency, the repair is the next job. That is where checking a trader's register, rating and record matters, and not one second before. Browse traders with public evidence, check a business by name, or see where a rating really sits before anyone starts the permanent fix.

Common questions

You can smell gas: who do I call?

Call the National Gas Emergency Service, free, 24 hours a day. Open doors and windows. Do not smoke or light matches. Do not turn electrical switches on or off. Turn off the meter at the control handle unless the meter is in the cellar.

Power cut: who do I call?

Call 105, free from England, Scotland or Wales, to reach your local electricity network operator, or report online. If a power line is down or there is immediate danger, call 999 first.

Burst pipe or water emergency: who do I call?

Inside your home: turn off your stop tap first, then call a plumber. A burst main or supply problem in the street belongs to your water company. Know where your stop tap is before you need it.

What is the emergency number here?

Call 999, or 112 from any phone.

Every number above was read from the cited official page on the date shown. Numbers and routings can change and some are regional examples of a local routing rule, so the official page is always the final word. In immediate danger, the general emergency number comes first.

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