“I can't speak highly enough of Nathan and his team They handled a difficult and delicate situation with complete professionalism from start to finish and quite frankly worked miracles. The Communication was excellent as well and they were not as costly as som otheers who quoted I am a Relocation Consultant and so help my clients engage cleaners when they leave their rentals so I have a "little black book of cleaners" - I will be throwing that away and going to Nathan every time from now on Definitely recommend 100%”
Public evidence profile · Checked May 2026
A Jones
Trust Score
28out of 100
- Rated 4.2 from 25 reviews
- 3 reviews in the last 12 months
How this score is worked out
Rating4.2 / 5
Review volume25
Independent sources1 independent public source
CredentialsNo credentials shown yet
How this score is made up
What customers say22.5 of 60
Independent checks0 of 30
Track record5 of 10
See the independent checks
- Licences and credentials0 of 8.3
- Ways to reach them0 of 8.3
- Reviewed on more than one site0 of 6.2
- Registered company details0 of 4.1
- Photos of their work0 of 2.1
- Industry recognition0 of 1
Missing evidence lowers the score because we can't check it. It doesn't mean it doesn't exist. Claiming a profile never changes the score. Evidence context, not a guarantee of workmanship.
Reviews · public evidence
What customers say
These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
4.2out of 5
How Checkatrade customers rate them (out of 5)
Reliability4.5
Communication4.5
Quality of work4.3
Where these reviews are published
- Checkatrade25 reviews
Highlights
Detailed reviews
These are the individual reviews we hold for A Jones, including the highlights above. The 25 headline total is the review volume reported across public review sources.
Initially when contacting the company they text with the list of services available and the amount. Communication was helpful up until the day the work was carried out. None of the work that was discussed was done and when I asked for an invoice and receipt they didn’t provide one, they would only take cash. Afterwards I tried to escalate the problem but ended up with abuse and a refusal of the work to be redone or partial refund
Missed side skirts, lamp shades not even wiped or touched, door corners. Lower parts of the wall not even wiped. Cobwebs laying in some rooms . Disappointed. Dog hair left behind the wash basin and the comet.
Sources
1 named public sourceWhere this information comes from
Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.
Review sources
Public evidence last checked May 2026
About
Cleaning services in Gateshead, Tyne and Wear.
Your own checks
What to check before you hire
Worth checking yourself
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Common questions about A Jones
Is A Jones a legitimate business?
A Jones has 25 independent public reviews, rated 4.2 out of 5. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about A Jones?
A Jones has 25 public reviews, averaging 4.2 out of 5. You can read the individual reviews and where each came from in the reviews section above.
How is A Jones rated on reliability and quality?
On Checkatrade, customers rate A Jones by category: Reliability 4.5 out of 5, Communication 4.5 out of 5, Quality of work 4.3 out of 5. These are per-category scores from real published reviews. They show where A Jones is strongest, not just the overall average.
How do I know A Jones' reviews are genuine?
A Jones' 25 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
Has A Jones had recent public reviews?
A Jones has 3 public reviews dated within the last 12 months. That shows their review history includes recent feedback; it does not prove current availability, so confirm capacity before hiring.