I had an emergency with my boiler as the pressure valve went dangerously high. Alex told me what to do until he could get to me and he was with me within 40 minutes. He sorted the problem quickly and it was such a relief. I would recommend Alex and ACV Plumbing for reliability and as a company that goes out of it's way to help it's customers
Public evidence profile
ACV Plumbing and Heating
Trust Score
53out of 100
53 out of 100, with a caution: newest review we found is from November 2023. Weigh that age against the score.
- Rated 5.0 from 3 reviews
Newest review November 2023
How this score is worked out
Rating5.0 / 5
Review volumeLow · 3
Independent sources2 independent public sources
CredentialsNo credentials shown yet
How this score is made up
What customers say37.2 of 60
Independent checks11.4 of 30
Track record4.6 of 10
See the independent checks
- Licences and credentials0 of 8.3
- Ways to reach them8.3 of 8.3
- Reviewed on more than one site3.1 of 6.2
- Registered company details0 of 4.1
- Photos of their work0 of 2.1
- Industry recognition0 of 1
Missing evidence lowers the score because we can't check it. It doesn't mean it doesn't exist. Claiming a profile never changes the score. Evidence context, not a guarantee of workmanship.
Reviews · public evidence
What customers say
These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
5.0out of 5
Where these reviews are published
- Checkatrade3 reviews · 5.0 avg
Detailed reviews
Can't recommend ACV highly enough. Did a first class job in exceptionally difficult circumstances - Alex's apprentice and roofer were both off sick, yet instead of delaying the job, he completed it all on his own. He walked us through the new system in detail, answered all questions and the work was completed to a high standard, no mess. Also went the extra mile to look at leaky radiator thermostat for us which he didn't need to do but still did so. A true professional.
We needed a new shower fitting as our existing one had such poor water pressure. Alex installed it in no time and also helped plumb in a new washing machine whilst he was at it. The job was professional, fast and reasonably priced.
Local context
Rated 5.0, in line with the local average for plumbers in Hitchin
Across 16 plumbers in Hitchin, the typical rating is 4.9 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally.
Sources
2 named public sourcesWhere this information comes from
Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.
Check dates vary by source. Where we hold a date, the check shows it.
About
In Hitchin, Hertfordshire.
What this business says about itself
From their own website
What this business says about itself
- Emergency availability: emergency call out
These are statements the business makes on its own website, worth confirming in writing (and on the official registers) before you hire, not independently verified by us.
Independent checks
About this business
How long they've really been tradingOperating since at least 2021 (5 years), according to an independent source, not just their own word.
Website online since2019First public review2021
Your own checks
What to check before you hire
Worth checking yourself
Only a few public reviews are shown. Ask for recent references you can contact.
No credentials are shown here and the business has not claimed this profile. Ask to see certificates and insurance directly.
Verify at the sourceCheck them yourself
Approved plumbers on the free WaterSafe register are vetted, qualified to the water regulations and insured. Check they're listed, or find a WaterSafe-approved plumber near you.
Check the WaterSafe registerAgree the call-out fee, the hourly or fixed rate, and whether parts are charged on top, in writing, before an emergency plumber starts. Out-of-hours overcharging and 'while I'm here' add-ons are common complaints.
Be wary of a plumber who, on a first visit, says your whole system or boiler must be replaced. Get a second opinion and an itemised quote (parts and labour separately) before agreeing to major work.
Gas and boiler work is a separate, regulated trade, not general plumbing. Make sure anyone working on a gas appliance is specifically registered to do gas work, and ask to see that registration before they start.
Want an extra legitimacy check? Run the Cowboy Checker on ACV Plumbing and Heating before you contact them.
Run Cowboy Checker →Good to know
Common questions about ACV Plumbing and Heating
Is ACV Plumbing and Heating a legitimate business?
ACV Plumbing and Heating has 3 independent public reviews, rated 5 out of 5. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about ACV Plumbing and Heating?
ACV Plumbing and Heating has 3 public reviews, averaging 5 out of 5. You can read the individual reviews and where each came from in the reviews section above.
How do I know ACV Plumbing and Heating's reviews are genuine?
ACV Plumbing and Heating's 3 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
When was ACV Plumbing and Heating's website registered?
ACV Plumbing and Heating's website has been online since 2019, according to the public domain registry. This dates the website, not necessarily when the business began trading.