Missing evidence lowers the score because we can't check it. It doesn't mean it doesn't exist. Claiming a profile never changes the score. Evidence context, not a guarantee of workmanship.
These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
5.0out of 5
36 reviews in public evidence3 reviews in the last 12 monthsReviewed on public review sources since 2014Most recent review
Customers often mention
Fast & efficientMentioned in 40% of reviews we've read
HelpfulMentioned in 32% of reviews we've read
Where these reviews are published
Which? Trusted Traders36 reviews · 5.0 avg
Detailed reviews
These are the individual reviews we hold for AM Plumbing, including the highlights above. The 36 headline total is the review volume reported across public review sources.
Customer in Hertfordshire
Customer recommends this business
Dripping overflow
I called AM Plumbing to fix a leaking overflow in my dad's loft. Mark arrived at the agreed time and came prepared with his own telescopic ladder. After carrying out some tests, he explained the problems and what he planned to do. He fixed a faulty ball valve in the water tank and moved a warped tank cover that was not allowing the float to rise. Mark was pleasant, efficient, professional and his charges are reasonable. Everything was clearly set out in his invoice for my dad. I wouldn't hesitate to call him again and have already recommended him to my dad's neighbour.
Work completed:
Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Hertfordshire
Customer recommends this business
Fixed leak.
Also improved the flow of taps and advised me that I did not need to replace them (which I had been told I needed to do by another plumber on a previous occasion). Came when he said he would, worked efficiently, was pleasant to deal with, and explained various things about my plumbing system to me, which he seemed to enjoy doing. Thoroughly recommended.
Work completed:
Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Hertfordshire
Customer recommends this business
My go to plumber
Mark is such a lovely man who is thorough and genuinely cares about fixing the issue for you. The 1st time I used him it was for a water tank issue, and the 2nd time it was a total mystery, but he enthusiastically figured it out and it was a water meter issue. Calling a plumber is stressful in itself but he makes it painless as he is a pleasure to do business with. Prices are reasonable and in line with standard costs.
Work completed:
Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Hertfordshire
Customer recommends this business
plumbing job
AM PLUMBING IT WAS ALL VERY GOOD TO SORT OUR LEAKING SHOWER TRAP AND THEY DID A FANTASTIC JOB WE WOULD RECOMMEND THIS COMPANY
Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Hertfordshire
Customer recommends this business
Excellent job every time!
Excellent job, every time used over a period of approximately 10 years. Reliable, honest, good communication, good time keeping. Fair price. Thanks Mark.
Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Read the other 15 detailed reviews on this pageShow fewer reviews
Customer in Essex
Customer recommends this business
Rerooting of piping in a bathroom to allow the towel rail to operate from the central heating system
Mark arrived on the day he said completed the work to a high standard, left the bathroom nice and clean, at a fair price and I would have no qualms in recommending him.
Work completed:
Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Ian in Hertfordshire
Customer recommends this business
Kitchen sink and various taps
As usual Mark was friendly, helpful and very quick getting the job done. Replaced kitchen sink and taps plus two other sets of taps. He suggested the items to get, was clear about cost and benefits of the alternatives. In the kitchen he also fitted a new garbage disposal unit I'd already bought for this. I've no hesitation recommending him to others.
Work completed:
Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Hertfordshire
Customer recommends this business
Everything done as said
Work completed as said and full explanation of what he was doing. Obtained part at lower cost by traveling to another wholesaler. Would recommend him without question
Work completed:
Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Hertfordshire
Customer recommends this business
On time, on budget, top job
We called Mark out to attend to a leak from our bathroom into out kitchen. He arrived exactly when he said he would, investigated the problem and gave us the best and worst case scenarios for fixing it. He then returned as promised, fixed it (best case scenario - yeah!) and cleared up. Brilliant job. Totally reliable and we'll use him again (although hopefully not for a leak). Would recommend.
We first used AM Plumbing about 2 years ago to replace the older steel radiators and associated TRVs and were very pleased with the results. In October 2019 we decided to convert out existing main bathroom to a walk-in shower and also to replace the existing shower cubicle in our en-suite bathroom. We contacted Mark who gave us advice on the products to purchase and do he conversions. The work was by nature episodic and we required attendance from several trades including a plasterer, a tiler and Mark (the plumber). Everything went smoothly and the installation of all work was completed by Mark earlier this month. We are delighted with the results and have nothing but praise for the professional way in which everything was accomplished.
Work completed:
Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Mr Clive Cox
Customer recommends this business
Revamp of existing heating and water supply system
Am plumbing resolved a long standing problem with the heating system which required rewiring of the electrical controls and changing of motorised valves and pump. They then removed the cold water tank and ran everything from the mains .At the same time we had an en-suite shower ,toilet and wash hand basin installed. Every thing work first time and enabled us to dispense with a pump for the existing shower which needed replacing every two years or so due to the hardness of the water in this area. The work was finished on time and in budget. Any debris left after construction was removed.
Work completed:
Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Sarah in Hertfordshire
Customer recommends this business
Saviour in an Emergency
Our shower developed a leak and Mark came when expected, carried out investigative work to identify the source of the leak, caused minimal damage and disruption, provided sound advice on required repairs, performed work as required to agreed budget, and provided the information requested by our insurer to complete our insurance claim. Many thanks !! We would recommend him, and use his services again.
Work completed:
Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Hertfordshire
Customer recommends this business
Great work minimal mess
Mark arrived when he said he would. Kept me up to date while I was at work. Offered solutions to problems then carried out the work with minimal fuss. Completed complicated job within a day.
Work completed:
Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Hertfordshire
Customer recommends this business
Toilet O'FLOW
Promblem with toilet overflowing .Called Mark said he would come the following day after a job he was doing in morning would text me to let me know when he was on his way.True to word he text me and arrived as said. Sorted the problem fitted replacement part all functioning OK.I have used him before would highly recommend.
Work completed:
Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Harrison
Customer recommends this business
Fitting a new toilet cistern in my cloakroom and also an outdoor tap.
Mark fitted a toilet cistern and pan in a very efficient way, giving me every confidence and trust in him. He also fitted a much needed outside tap in my front garden. I found him to be completely honest and trustworthy and his charge was very reasonable. I would highly recommend him to anyone needing a plumber.
Work completed:
Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Wareham
Customer recommends this business
Water Leak Problem
We had an underground water leak and in the first instance Mark came round and spent a lot of time giving helpful advice as to how to proceed. Once I had dug a hole and uncovered the leak, he came back to do the job, fitting us in quickly as we had no water during the hottest weather in years! Once he had assessed the job, he bought the correct parts, and then cut out the old pipe and fixed the new pipework in place. He was very efficient and quickly completed the work. His charge for the work was also very reasonable. I wouldn't hesitate in recommending Mark to others.
Work completed:
Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Pollock
Customer recommends this business
Friendly & very helpful
A blockage and some flooding. When I called Mark he said he was pretty fully booked up but got back and came round a little later. Sorted things and gave a few tips to avoid it happening again. No hesitation in recommending him to others.
Work completed:
Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Pete Hanna
Customer recommends this business
Airlock and water flow problems
Friendly, helpful and efficient. Responded quickly to emails even late in the evening - giving good advice that helped me manage the problems I was experiencing. Came round at agreed time and thoroughly assessed the problem. Gave very clear practical advice in terms of the causes of the problem and potential solutions. Fixed it without any fuss and didn't charge the earth. Very happy to use again and recommend to others
Work completed:
Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Christopher Beeton
Customer recommends this business
Radiator Move
I choose AM Plumbing on the basis of being a Which? Trusted Trader and was not disappointed. After carrying out an initial survey, Mark provided a detailed estimate which was accepted and the work undertaken within a week. Mark was very helpful and knowledgeable about all aspects of the work.
Work completed:
Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Alsview
Customer recommends this business
Radiators, shower, taps etc
The service provided, reliability and value for money are excellent. The response is always quick and efficient as well providing advice on options and cost. An honest and helpful plumber who we would highly recommend.
Work completed:
Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Local context
Rated 5.0, in line with the local average for plumbers in Hoddesdon
Across 13 plumbers in Hoddesdon, the typical rating is 4.9 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally.
02
From customer reviews
What customers consistently say
Recurring themes from 25 customer reviews on Which? Trusted Traders.
Customers who keep coming back: “The 1st time I used him it was for a water tank issue, and the 2nd time it was a total mystery” · Which? Trusted Traders, 20 Aug 2025
Reliable and punctualQuoted from 3 reviews
“Reliable, honest, good communication, good time keeping” · Which? Trusted Traders, 21 Dec 2024
“He arrived exactly when he said he would” · Which? Trusted Traders, 22 Oct 2020
“An efficient, reliable and tidy worker who always came on time” · Which? Trusted Traders, 17 Jan 2017
Credentials and associations
Credentials and memberships
1
These credentials and memberships are attributed to named public sources. Check the source before relying on them.
Which? Trusted TraderListed, current status not shown
These sources do not label every image as completed work. The gallery may include projects, people, logos or certificates, so it does not count as completed-work evidence.
MT Gutters. Gutter cleaning in Hertford.
MT Gutters. Gutter cleaning in Hoddesdon.
Aqualisa shower being installed. Waiting for the lagging
Pipe blocked due to iron ferrite, lack of inhibitor used in the central heating system
IMG_7204.jpg
Leaking hot water tank
Damaged caused by leaking hot water tank
From Which? Trusted Traders
Opening hours
Open 7 days a week
The hours this business publishes online, handy for knowing when to call. Confirm before you set off.
Monday–Sunday
12am–11:59pm
03
Sources
Where this information comes from
1 named public source
Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.
Gutter cleaning and down pipe flushing. Emergency repairs Pipework alterations House Re-plumb Shower fitting Shower pumps Hot water tank replacement Central heating system maintenance Radiators moving and replacement Electric Boilers Tap repair and replacement Outside taps Renovating Old bathrooms on a tight budget Bathroom Fitting and alterations Small to medium tiling projects Kitchen fitting Design & Fit rainwater harvesting systems Free water from your roof is an excellent way to reduce or even replace you main water dependency. If you are using a water meter and want to reduce costs or just want to reduce your impact on the environment, then this may be for you.
Services they list
Unvented cylinder installation and maintenanceEmergency plumbing servicesWater softener installation and maintenanceBathroom PlumbingPlumbing FixturesAppliance InstallationGutter cleaningshowersbathroomstapstoilets
Listed on public sources or the business's own website; check directly that they cover your job before you book.
What this business says about itself
From their own website
What this business says about itself
Emergency availability: 24/7
Insurance: Fully insured
Established: 2008 (18 years in business)
Areas served: Hoddesdon, Hertford
Good to know: Family-run
Accreditations it displays. Confirm each is current on the official register before you hire:
These are statements the business makes on its own website, worth confirming in writing (and on the official registers) before you hire, not independently verified by us.
Steadily reviewed3 reviews in the last 12 months, in line with their long-term review pace of about 3 a year.
•
How long they've really been tradingThey state they've been established since 2008, but the earliest independent source we can find is 2014. Worth asking them about the gap.
They say, established2008First public review2014
Your own checks
What to check before you hire
Worth checking yourself
Their public evidence comes from a single source. Look them up on another site before deciding.
Verify at the sourceCheck them yourself
Approved plumbers on the free WaterSafe register are vetted, qualified to the water regulations and insured. Check they're listed, or find a WaterSafe-approved plumber near you.
Agree the call-out fee, the hourly or fixed rate, and whether parts are charged on top, in writing, before an emergency plumber starts. Out-of-hours overcharging and 'while I'm here' add-ons are common complaints.
✓
Be wary of a plumber who, on a first visit, says your whole system or boiler must be replaced. Get a second opinion and an itemised quote (parts and labour separately) before agreeing to major work.
✓
Gas and boiler work is a separate, regulated trade, not general plumbing. Make sure anyone working on a gas appliance is specifically registered to do gas work, and ask to see that registration before they start.
Want an extra legitimacy check? Run the Cowboy Checker on AM Plumbing before you contact them.
AM Plumbing has 36 independent public reviews, rated 5 out of 5. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about AM Plumbing?
AM Plumbing has 36 public reviews, averaging 5 out of 5. You can read the individual reviews and where each came from in the reviews section above.
How do I know AM Plumbing's reviews are genuine?
AM Plumbing's 36 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
Has AM Plumbing had recent public reviews?
AM Plumbing has 3 public reviews dated within the last 12 months. That shows their review history includes recent feedback; it does not prove current availability, so confirm capacity before hiring.
Is AM Plumbing qualified and accredited?
We hold 1 independently sourced credential for AM Plumbing, including Which? Trusted Trader. Each is attributed to the body that issued it in the credentials section. For example, Which? Trusted Trader is Which? Trusted Trader: an endorsement from the consumer champion Which?, given to traders who pass its assessment process.
Is AM Plumbing insured?
They state on their own website that fully insured. This is the business's own statement on their website, not something we have independently checked. Ask to see a current certificate before work starts.
What does AM Plumbing specialise in?
AM Plumbing lists specialist services including Unvented cylinder installation and maintenance, Emergency plumbing services, Water softener installation and maintenance, Bathroom Plumbing, Plumbing Fixtures, Appliance Installation. If your job is one of these, look for it in their listed services or ask them to confirm for your project.
What areas does AM Plumbing cover?
They state on their own website that they cover Hoddesdon, Hertford. This is the business's own statement on their website, not something we have independently checked. Confirm they cover your postcode before booking.
How long has AM Plumbing been trading?
AM Plumbing has been reviewed on public sources since 2014.
These describe public evidence MyTrustedTraders held at the stated dates. They are not independent awards, they cannot be bought, and they do not change this business's Trust Score or search position. How milestones are measured