Endorsement Reference
Remodelling kitchen and dining room. We had a supporting wall removed to make an open plan kitchen/dining room, installed new ceiling lights and redecorated using Farrow and Ball paint.
Public evidence profile · Checked June 2026
Artisan Company
Credentials & registries
Which? Trusted Traders
Trust Score
35out of 100
- Rated 5.0 from 6 reviews
- 1 credential shown
Newest review February 2025
How this score is worked out
Rating5.0 / 5
Review volumeLow · 6
Independent sources1 independent public source
Credentials1 credential shown
How this score is made up
What customers say22.2 of 60
Independent checks9 of 30
Track record4.2 of 10
See the independent checks
- Licences and credentials0.8 of 8.3
- Ways to reach them8.3 of 8.3
- Reviewed on more than one site0 of 6.2
- Registered company details0 of 4.1
- Photos of their work0 of 2.1
- Industry recognition0 of 1
Missing evidence lowers the score because we can't check it. It doesn't mean it doesn't exist. Claiming a profile never changes the score. Evidence context, not a guarantee of workmanship.
Reviews · public evidence
What customers say
These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
5.0out of 5
5 stars6
4 stars0
3 stars0
2 stars0
1 star0
Where these reviews are published
- Which? Trusted Traders6 reviews · 5.0 avg
Detailed reviews
Endorsement Reference
Downstairs toilet. Sensible quote. Good communication throughout. Completed in the timescale. Always tidy at the end of a day.
Endorsement Reference
Repainted home office. Experience was first class and paint in office and door looks really good - finish is ace
Endorsement Reference
Mark replaced kitchen cupboard doors a drawer fronts. He did so with the utmost care and the job was completed in the given time.
Endorsement Reference
I had my bathroom ripped out and refitted. Mark was very professional at all times and made sure all the work by the subcontractors was fitted to a high standard and any defects rectified within good time.
Read the other 1 detailed review on this pageShow fewer reviews
Endorsement Reference
Conversion of an en suite to small office. Great communication and collaboration in understanding and forming our requirements. Organised the various trades seamlessly.
Local context
Rated 5.0, in line with the local average for painters / decorators in Dorking
Across 8 painters / decorators in Dorking, the typical rating is 5.0 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally.
From customer reviews
What customers consistently say
Recurring themes from 6 customer reviews on Which? Trusted Traders. Analysis updated 5 Aug 2026.
“Good communication throughout.” · Which? Trusted Traders, 20 Feb 2025
“Great communication and collaboration in understanding and forming our requirements.” · Which? Trusted Traders, 20 Feb 2025
Credentials and associations
1Credentials and memberships
These credentials and memberships are attributed to named public sources. Check the source before relying on them.
- Source checked
- 25 Jun 2026
Source-listed gallery
14 photosPhotos listed on Which? Trusted Traders
These sources do not label every image as completed work. The gallery may include projects, people, logos or certificates, so it does not count as completed-work evidence.
Kitchen Project Dorking
Kitchen Install Dorking
Kitchen Project Surrey
Bathroom Install Dorking
Bathroom Project Dorking
Kitchen Project Surrey
Bathroom Project Surrey
From Which? Trusted Traders
Opening hours
The hours this business publishes online, handy for knowing when to call. Confirm before you set off.
- Monday–Saturday
- 8am–6pm
Sources
1 named public sourceWhere this information comes from
Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.
Review sources
Public evidence last checked June 2026
About
At Artisan Company, we specialize in bathroom and kitchen design, supply, and installation, offering expert project management and providing all trades to complete your project. From concept to completion, our skilled team ensures a seamless process and high-quality finish. Trust us to bring your vision to life with precision and professionalism. For 20 years, Artisan Company has been delivering quality craftsmanship and exceptional service. Many of our clients have trusted us for years, reflecting our commitment to excellence and reliability. We look forward to continuing to serve you with the same dedication and skill that define our work.
Services they list
Bathroom design servicesBathroom suppliersBathroom InstallationBathroom refurbishmentWet roomsKitchen designKitchen installationKitchen refurbishmentGranite WorktopsKitchen worktopsExterior decoratingInterior decorating
Listed on public sources or the business's own website; check directly that they cover your job before you book.
What this business says about itself
From their own website
What this business says about itself
See their work: Instagram (opens in new tab)
- Established: 2005 (21 years in business)
- Experience they state: many years
- Areas served: Surrey, West Sussex
- Brands they work with: Hans Grohe, Duravit, Laufen, Roca, Vitra, Magnet Kitchens, Howdens, Quooker
- Good to know: Design service
These are statements the business makes on its own website, worth confirming in writing (and on the official registers) before you hire, not independently verified by us.
Your own checks
What to check before you hire
Worth checking yourself
Only a few public reviews are shown. Ask for recent references you can contact.
Their public evidence comes from a single source. Look them up on another site before deciding.
Look for consistent reviews across several named sources, not one polished profile.
Check any credential evidence, and that the business details independently check out.
Get a written quote and keep guarantee, insurance and payment terms in writing.
Want an extra legitimacy check? Run the Cowboy Checker on Artisan Company before you contact them.
Run Cowboy Checker →Good to know
Common questions about Artisan Company
Is Artisan Company a legitimate business?
Artisan Company has 6 independent public reviews, rated 5 out of 5. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about Artisan Company?
Artisan Company has 6 public reviews, averaging 5 out of 5. You can read the individual reviews and where each came from in the reviews section above.
How do I know Artisan Company's reviews are genuine?
Artisan Company's 6 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
Is Artisan Company qualified and accredited?
We hold 1 independently sourced credential for Artisan Company, including Which? Trusted Traders. Each is attributed to the body that issued it in the credentials section. For example, Which? Trusted Traders is Which? Trusted Trader: an endorsement from the consumer champion Which?, given to traders who pass its assessment process.
What does Artisan Company specialise in?
Artisan Company lists specialist services including Bathroom design services, Bathroom suppliers, Bathroom Installation, Bathroom refurbishment, Wet rooms, Kitchen design. If your job is one of these, look for it in their listed services or ask them to confirm for your project.
What areas does Artisan Company cover?
They state on their own website that they cover Surrey, West Sussex. This is the business's own statement on their website, not something we have independently checked. Confirm they cover your postcode before booking.
How long has Artisan Company been trading?
They state on their own website that the business was established in 2005 (21 years in business). This is the business's own statement on their website, not something we have independently checked.