Plumber
Basingstoke Softeners Limited
Companies House
Active incorporated business
Trust score
78out of 100
Rating4.9★
Review volume524
Source diversity1 source
VerificationListed
Based on rating, review volume, independent sources and verification. Evidence context — not a guarantee of workmanship.
Trust at a glance
1 checkWhat we can verify about Basingstoke Softeners Limited
Each card summarises one evidence dimension from public sources — open it for the full detail and named source. This is evidence context, not a guarantee.
See the full verification checklist for Basingstoke Softeners Limited →About
Verified household water treatment in Tadley, Hampshire.
Reviews · public evidence
What customers say
4.9out of 5
Highlights
"Excellent service and very reasonable pricing. Staff very helpful and knowledgeable bought our softener back to life after I thought it was dead. Also very good price for salt and they deliver."
"We recently moved into a new property with a water softener and Basingstoke Water Softeners have provided salt and a service on the softener. Their service has been prompt and efficient. When Tim visited to carry out the service, he was friendly and helpful - nothing seemed too much trouble. We would highly recommend this company."
"Our 23 year old softener was on its last legs when I popped into Basingstoke Softeners to buy a new one where the office admin lady was excellent in sorting out a fabulous new softener deal and fixed a installation date for their installer was also excellent and got the new one fitted in an afternoon no mess all done and good operating instructions and testing kit. Perfect Thank You"
Detailed reviews
Excellent service and very reasonable pricing. Staff very helpful and knowledgeable bought our softener back to life after I thought it was dead. Also very good price for salt and they deliver.
We recently moved into a new property with a water softener and Basingstoke Water Softeners have provided salt and a service on the softener. Their service has been prompt and efficient. When Tim visited to carry out the service, he was friendly and helpful - nothing seemed too much trouble. We would highly recommend this company.
Our 23 year old softener was on its last legs when I popped into Basingstoke Softeners to buy a new one where the office admin lady was excellent in sorting out a fabulous new softener deal and fixed a installation date for their installer was also excellent and got the new one fitted in an afternoon no mess all done and good operating instructions and testing kit. Perfect Thank You
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Local context
Rated 4.9★ — in line with the local average for plumbers in Tadley
Across 9 rated plumbers in Tadley, the typical rating is 5.0★. We compare against the same businesses a homeowner would find searching for this trade locally.
Companies House registration
ActiveActive incorporated business
Basingstoke Softeners Limited is linked to a Companies House entry. This shows the business registration, not evidence of workmanship or service quality.
Legal nameBasingstoke Softeners Limited
Company number04981599
Incorporated
Official checkListed
Public evidence checks
Public evidence shownTrust checks and red flags
Public review evidence4.9★ from 524 public reviewsCheckatrade
Sources
1 named sourcesEvery signal, traced to its origin
Review sources
Checkatrade
Public evidence checks
What's strong, and what to check yourself
✓Strong signals
✓Rating: 4.9★
✓Review volume: 524
!Worth checking yourself
!Source diversity: 1 source
!Verification: Listed
Verify at the sourceCheck them yourself
Approved plumbers on the free WaterSafe register are vetted, qualified to the water regulations and insured. Check they're listed, or find a WaterSafe-approved plumber near you.
Check the WaterSafe registerGood to know
Common questions about Basingstoke Softeners Limited
What do customers say about Basingstoke Softeners Limited?
Basingstoke Softeners Limited has 524 public reviews, averaging 4.9 out of 5. You can read the individual reviews and where each came from in the reviews section above.
Is Basingstoke Softeners Limited a registered business?
Basingstoke Softeners Limited is a registered business on Companies House (company number 04981599), incorporated 2 Dec 2003, listed as active. This confirms the legal registration of the business — not evidence of workmanship or service quality.
Smart checks
Before you hire a plumber
Agree the call-out fee, the hourly or fixed rate, and whether parts are charged on top — in writing — before an emergency plumber starts. Out-of-hours overcharging and 'while I'm here' add-ons are common complaints.
Be wary of a plumber who, on a first visit, says your whole system or boiler must be replaced — get a second opinion and an itemised quote (parts and labour separately) before agreeing to major work.
Gas and boiler work is a separate, regulated trade — not general plumbing. Make sure anyone working on a gas appliance is specifically registered to do gas work, and ask to see that registration before they start.
Look for consistent reviews across several named sources, not one polished profile.
Check any verified credentials, and that the business details independently check out.
Want an extra legitimacy check?
Run the Cowboy Checker on Basingstoke Softeners Limited before you contact them.
