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Cambridge Cambridgeshire5.0· 856 reviews · 1 source
Trust score
78out of 100
Rating5.0★
Review volume856
Source diversity1 source
VerificationListed

Based on rating, review volume, independent sources and verification. Evidence context — not a guarantee of workmanship.

About

Often, it is hard to find a plumber near you, particularly in the case of an emergency. **Bear Plumbing, Heating and Technical** plumbers have been...

Reviews · public evidence

What customers say

5.0out of 5
856 reviews in public evidenceCross-checked across 1 source
TrustATraderSource profile linked

Highlights

"Fast response, punctual and a great job. Good service all round and would use again."

Jamie SinclairTrustATrader5.0 rating

"Brilliant. Extremely professional, quick and was willing to go the extra mile to help me aswell as give me loads of helpful advice. Will be using again and would definitely recommend!"

Tim StilesTrustATrader5.0 rating

"Liam came out even though he was finished for the day on a Friday evening - knowing I needed help with our pub kitchen. He stayed over two hours to get the job done so we could open the weekend. Really friendly, super efficient - would 100% recommend!"

Liana GatierTrustATrader5.0 rating

Detailed reviews

Jamie Sinclair5.0 / 5

Fast response, punctual and a great job. Good service all round and would use again.

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Mike Crane4.8 / 5

Liam was in time and finished the job in good time, would recommend his work.

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Lily Baker4.8 / 5

Good friendly team, after care was excellent.

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Tim Stiles5.0 / 5

Brilliant. Extremely professional, quick and was willing to go the extra mile to help me aswell as give me loads of helpful advice. Will be using again and would definitely recommend!

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Chris West4.8 / 5

The team were dedicated, efficient, considerate and extremely helful. They went above and beyond when it came to explaining & carrying out the work. They even did some little extra work that outside the original brief at no extra cost. I would not hesitate to recommend them to anyone who was looking for a trusted plumber or heating engineer. The lead engineer was Jake.

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Liana Gatier5.0 / 5

Liam came out even though he was finished for the day on a Friday evening - knowing I needed help with our pub kitchen. He stayed over two hours to get the job done so we could open the weekend. Really friendly, super efficient - would 100% recommend!

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Claire Southall5.0 / 5

Very reliable and on time, friendly, honest, efficient and clean & tidy. Will definitely use again and definitely recommend to all friends and family. Thank you for a great job!

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Paul Knott4.8 / 5

I used All Plumbing and Gas for some work on my central heating system - they were excellent, very attentive, engaging and thorough in their work. I’d 100% recommend them, and won’t hesitate to use them again myself. Thanks!

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Will Grace5.0 / 5

Very quick to respond and to come out and have a look at my leak. Very helpful is what i should do and recommendations. Fixed another problem why they were round. Would definitely recommend

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John Carter5.0 / 5

Highly skilled professional. Understood the problem and spent a full working day cleaning a complete heating and underfloor system, fitting a new manifold, which enabled greater future control of the system, and a full deep clean and overhaul of the boiler. Worked cheerfully and tidily. Would be confident to recommend Liam to any client.

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Mark Chesher5.0 / 5

Liam and his team did a great job for us on a really big, challenging task overhauling a large complex underfloor heating system (6 manifolds and about 25 zones) replacing the boiler, pumps, 4 manifolds, controls and a lot of the pipework. Parts alone came to nearly £10k Liam is a great problem solver with real attention to detail who takes pride in his work. Him and his team tackled the task methodically and worked very considerately (particularly as my wife and i were both working from home and our kids were around for some of the time). Liam talked us through progress each day and kept us updated on all major steps. Aftercare was great too. We're delighted with the result, turning a system that had worked only intermittently for the past 5 years into a smooth running efficient system that (so far) is keeping us toastie warm this autumn. Liam also fixed a couple of unrelated minor jobs quickly and efficiently. We would strongly recommend Liam for any job, big or small.

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Anne Goodwin5.0 / 5

Liam was really accommodating- we had an unfortunate delay due to work not being completed our end but Liam saw that we were in a predicament and moved jobs to fit us in. Love this guy, his work is excellent and prices are fair. Definitely recommend and have him back.

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Dorian Kennedy5.0 / 5

3 companies quoted about the same price for the job; APGS offered more work for the money and came across as being driven more by meeting the interests of the customer. Michael who fitted the boiler was fantastic - polite, happy to explain what he was doing, and happy to get on with the job. The installation is very good, and Michael was happy explain how to best use the system the settings etc. he was also very tidy - he left the place tidier than he found it. I am not an expert - just a homeowner, and haven't had a boiler fitted before. That said, I was impressed by the customer service focus during the quote and the installation. Also, an acquaintance who is in the trade has since seen the new boiler and commented how professional the job is. Would I recommend them? yes, v much

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Trevor Purnell5.0 / 5

Liam was tasked to carry out a repair to the central heating system by my insurance company. He was very personable and quickly identified the problem and did the job with the minimum of fuss. He left the place clean and tidy. We now have heating again.

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Sunil Sarda4.8 / 5

Jamie was professional, efficient and friendly throughout, dispensing good advice and offering informed options for the various jobs I requested. Any issues were seen as learning opportunities which was a refreshing change from most workmen. The installation of the units as well as the water softener were conducted quickly and without fuss or disruption. Will highly recommend and will look forward to using APAGS again as a trusted trader.

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Tanya Jones5.0 / 5

Excellent service. Really efficient and polite.

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Eileen Williams5.0 / 5

Jamie fixed and installed a new clicker waste plug in my bathroom and new kitchen sink tap. From start to finish, he was polite, on time, knowledgeable and did a great job! Would definitely recommend them!

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Karen Lapping5.0 / 5

Liam, resolved our heating problems, was really informative and friendly and we wouldn’t hesitate to use them again.

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Julia Eisen5.0 / 5

After about 5 years of indecision about converting to mains pressure (worried about leaks!) we finally decided to bite the bullet and chose ‘All Plumbing’ Cambridge because of its excellent reviews. Liam was reassuring on the phone and although the job turned out to be more complicated than anticipated, he and Jamie put in a 12 hour day to get the bulk of the work done and then came back on a Saturday to finish off. They honoured their original quote, worked really hard, explained what they were doing, were nice to have around and left everything clean and tidy afterwards. The outcome is brilliant - great pressure, no more clunky shower pumps, more efficient heating, super hot water and the water softener actually taking effect. Highly recommended!

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Claire Noller4.3 / 5

After being let down by many other companies I spoke with Jack in the office and explained that I needed my boiler serviced and also the thermostat needed replacing. He was very helpful and made a suggestion which I agreed to and a date for the work to be carried out. Michael arrived, some time after Jack had advised, and was unaware of the thermostat issue. This was most disappointing but he definitely turned the issue around. He liaised with Jack and put an order in for the correct product and carried out the service. He then returned, as promised, three days later, at the time he stated and replaced the thermostat. Michael is a credit to the company and was polite, understanding and sympathetic to the situation as well as clean and tidy. I always recommend this company and will continue to do so. Thank you.

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Local context

Rated 5.0★ — in line with the local average for plumbers in Cambridge Cambridgeshire

Across 8 rated plumbers in Cambridge Cambridgeshire, the typical rating is 4.9★. We compare against the same businesses a homeowner would find searching for this trade locally.

Public evidence checks

Trust checks and red flags

Public evidence shown
Public review evidence5.0★ from 856 public reviewsTrustATrader
Sources

Every signal, traced to its origin

1 named sources

Review sources

TrustATrader
Public evidence checks

What's strong, and what to check yourself

Strong signals
Rating: 5.0★
Review volume: 856
!Worth checking yourself
!Source diversity: 1 source
!Verification: Listed

Public evidence last checked April 2026

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Smart checks

Before you hire a plumber

Agree the call-out fee, the hourly or fixed rate, and whether parts are charged on top — in writing — before an emergency plumber starts. Out-of-hours overcharging and 'while I'm here' add-ons are common complaints.
Be wary of a plumber who, on a first visit, says your whole system or boiler must be replaced — get a second opinion and an itemised quote (parts and labour separately) before agreeing to major work.
Gas and boiler work is a separate, regulated trade — not general plumbing. Make sure anyone working on a gas appliance is specifically registered to do gas work, and ask to see that registration before they start.
Look for consistent reviews across several named sources, not one polished profile.
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