We contacted Ben after a long-term water leak was discovered and rectified by our plumber however the wall behind the leak remained damp. Ben was extremely efficient, quick and easy to deal with, managing to fit us around his other jobs at very short notice. The work area, in the kitchen, was left clean and tidy after each visit. After removing the damaged plaster and render, injecting a new DPC and re-rendering/re-plastering, the final finish was brilliant especially bearing in mind the difficulty in skimming behind existing pipework. We would thoroughly recommend using Ben.
Public evidence profile
Ben Butler Damp Proofing & Timber Care
Trust Score
51out of 100
- Rated 5.0 from 72 reviews
- Reviewed 8 months ago
How this score is worked out
Rating5.0 / 5
Review volume72
Independent sources1 independent public source
CredentialsNo credentials shown yet
How this score is made up
What customers say38.6 of 60
Independent checks7 of 30
Track record5 of 10
See the independent checks
- Licences and credentials0 of 8.3
- Ways to reach them7 of 8.3
- Reviewed on more than one site0 of 6.2
- Registered company details0 of 4.1
- Photos of their work0 of 2.1
- Industry recognition0 of 1
Missing evidence lowers the score because we can't check it. It doesn't mean it doesn't exist. Claiming a profile never changes the score. Evidence context, not a guarantee of workmanship.
From customer reviews
What customers consistently say
What this trader's customers report about their jobs, in their own words.
Respectful and tidy in your home: “The work area, in the kitchen, was left clean and tidy after each visit.” · Checkatrade, 13 Dec 2025
Reviews · public evidence
What customers say
These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
5.0out of 5
Where these reviews are published
- Checkatrade72 reviews · 5.0 avg
Detailed reviews
These are the individual reviews we hold for Ben Butler Damp Proofing & Timber Care, including the highlights above. The 72 headline total is the review volume reported across public review sources.
Ben investigated damp in the sitting room and landing of my 150 year old cottage. He advised on remedial work which he then carried out after supplying me with a detailed estimate of the cost and work involved. This involved moving old and damaged plaster, tanking walls and re plastering. He also injected a new damp proof course. Ben worked neatly and tidily, removed all rubbish from site. I would highly recommend him. 0
Professional, personable, fairly priced and tidy. Would highly recommend.
Local context
Rated 5.0, in line with the local average for plumbers in Hemel Hempstead
Across 110 plumbers in Hemel Hempstead, the typical rating is 4.9 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally.
Sources
1 named public sourceWhere this information comes from
Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.
Review sources
Check dates vary by source. Where we hold a date, the check shows it.
About
Damp proofer in Hemel Hempstead, Hertfordshire.
Services they list
Condensation ControlDamp InvestigationDamp SurveyDry Rot TreatmentMould ControlPenetrating Damp TreatmentRising DampStructural Water ProofingTimber TreatmentWoodworm Treatment
Listed on public sources or the business's own website; check directly that they cover your job before you book.
Areas served
Hemel HempsteadHertfordshire
The areas they list covering on a public directory; confirm they cover your address before you book.
Your own checks
What to check before you hire
Worth checking yourself
Their public evidence comes from a single source. Look them up on another site before deciding.
No credentials are shown here and the business has not claimed this profile. Ask to see certificates and insurance directly.
Verify at the sourceCheck them yourself
Approved plumbers on the free WaterSafe register are vetted, qualified to the water regulations and insured. Check they're listed, or find a WaterSafe-approved plumber near you.
Check the WaterSafe registerAgree the call-out fee, the hourly or fixed rate, and whether parts are charged on top, in writing, before an emergency plumber starts. Out-of-hours overcharging and 'while I'm here' add-ons are common complaints.
Be wary of a plumber who, on a first visit, says your whole system or boiler must be replaced. Get a second opinion and an itemised quote (parts and labour separately) before agreeing to major work.
Gas and boiler work is a separate, regulated trade, not general plumbing. Make sure anyone working on a gas appliance is specifically registered to do gas work, and ask to see that registration before they start.
Want an extra legitimacy check? Run the Cowboy Checker on Ben Butler Damp Proofing & Timber Care before you contact them.
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Common questions about Ben Butler Damp Proofing & Timber Care
Is Ben Butler Damp Proofing & Timber Care a legitimate business?
Ben Butler Damp Proofing & Timber Care has 72 independent public reviews, rated 5 out of 5. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about Ben Butler Damp Proofing & Timber Care?
Ben Butler Damp Proofing & Timber Care has 72 public reviews, averaging 5 out of 5. You can read the individual reviews and where each came from in the reviews section above.
How do I know Ben Butler Damp Proofing & Timber Care's reviews are genuine?
Ben Butler Damp Proofing & Timber Care's 72 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
What does Ben Butler Damp Proofing & Timber Care specialise in?
Ben Butler Damp Proofing & Timber Care lists specialist services including Condensation Control, Damp Investigation, Damp Survey, Dry Rot Treatment, Mould Control, Penetrating Damp Treatment. If your job is one of these, look for it in their listed services or ask them to confirm for your project.
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