“OMG Mr. Bentley arrived at the time I was expecting him, he was the fifth plumber I called. The other plumbers couldn't fit my work in for several days, some for weeks, even though this was an emergency. Mr. Bentley was so polite, he understood the urgency of the situation of having no heating and a leaking pipe. Everything was sorted and left in tip top order, I have actually recommended Mr. Bentley to a few friends. They are all delighted too. My home is a flint brick property the leak on the outside pipe was done so sympathetically, the copper pipes used look so in keeping. AMAZING 10/10”
Public evidence profile
Bentley Group Ltd
Newest review we found is from June 2020.
No Trust Score yet
- Rated 4.0 from 16 reviews
Newest review June 2020
Based on rating, review volume, independent sources and credential evidence. Evidence context, not a guarantee of workmanship.
Reviews · public evidence
What customers say
These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
4.0out of 5
Based on the 3 reviews with a star rating
5 stars2
4 stars0
3 stars0
2 stars1
1 star0
Where these reviews are published
- Checkatrade16 reviews · 4.0 avg
Highlights
“Fitted me in at short notice and it was freezing so grateful that he did.”
Detailed reviews
Kevin from Bentley Group came to service my boiler, he arrived at 12:50 for a ‘morning appointment’ without keeping me updated on timings. He left heating oil dripped on the floor through my utility room, kitchen and dining room to the front door on tiled and wooden flooring which soaked in and required considerable cleaning to fix the staining and oil smell. He also damaged the boxing around my boiler to change an oil feed pipe which they managed to do the year before without issue or damage. I was not told about the mess or damage and was left to discover these issues myself.
Sources
2 named public sourcesWhere this information comes from
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Check dates vary by source. Where we hold a date, the check shows it.
Services they list
Plumber
Listed on public sources or the business's own website; check directly that they cover your job before you book.
Areas served
StowmarketSuffolk
The areas they list covering on a public directory; confirm they cover your address before you book.
Your own checks
What to check before you hire
Worth checking yourself
Always confirm credentials and quotes with the business directly before hiring.
Verify at the sourceCheck them yourself
Approved plumbers on the free WaterSafe register are vetted, qualified to the water regulations and insured. Check they're listed, or find a WaterSafe-approved plumber near you.
Check the WaterSafe registerAgree the call-out fee, the hourly or fixed rate, and whether parts are charged on top, in writing, before an emergency plumber starts. Out-of-hours overcharging and 'while I'm here' add-ons are common complaints.
Be wary of a plumber who, on a first visit, says your whole system or boiler must be replaced. Get a second opinion and an itemised quote (parts and labour separately) before agreeing to major work.
Gas and boiler work is a separate, regulated trade, not general plumbing. Make sure anyone working on a gas appliance is specifically registered to do gas work, and ask to see that registration before they start.
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Common questions about Bentley Group Ltd
Is Bentley Group Ltd a legitimate business?
Bentley Group Ltd has 16 independent public reviews, rated 4 out of 5. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about Bentley Group Ltd?
Bentley Group Ltd has 16 public reviews, averaging 4 out of 5. You can read the individual reviews and where each came from in the reviews section above.
How do I know Bentley Group Ltd's reviews are genuine?
Bentley Group Ltd's 16 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
What does Bentley Group Ltd specialise in?
Bentley Group Ltd lists specialist services including Plumber. If your job is one of these, look for it in their listed services or ask them to confirm for your project.
How long has Bentley Group Ltd been trading?
Bentley Group Ltd has been reviewed on public sources since 2020.
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