Our hot water and heating went off so I contacted Bespoke who had their Engineer, Matthew, come along that same day. He diagnosed the issue as a PCB and returned repaired. On conducting thorough safety checks, Matthew noticed an inordinate amount of CO2 in the chamber. After discussing with the office, it was agreed to replace the flue which was conducted after the diagnosis. Steve and Debbie in the office kept us fully informed, their quotes were very reasonable, and the works conducted by Matthew and Dan have been absolutely first-class. Would very highly recommend and thanks very much!
Public evidence profile · Checked May 2026
Bespoke Heating NE Ltd
How quickly they respond
Fast response day or night
Trust Score
57out of 100
- Rated 5.0 from 79 reviews
- Reviewed 11 months ago
How this score is worked out
Rating5.0 / 5
Review volume79
Independent sources1 independent public source
CredentialsNo credentials shown yet
How this score is made up
What customers say39.3 of 60
Independent checks12.4 of 30
Track record5 of 10
See the independent checks
- Licences and credentials0 of 8.3
- Ways to reach them8.3 of 8.3
- Reviewed on more than one site0 of 6.2
- Registered company details4.1 of 4.1
- Photos of their work0 of 2.1
- Industry recognition0 of 1
Response evidence
Missing evidence lowers the score because we can't check it. It doesn't mean it doesn't exist. Claiming a profile never changes the score. Evidence context, not a guarantee of workmanship.
Public response evidence
How quickly they respond
What their website advertises:
- Fast response day or night
- "Fast Response - Day or Night"
Use this as a reason to call them first, not a guarantee they can attend now. Confirm availability, timing, and call-out terms directly before you rely on it.
Reviews · public evidence
What customers say
These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
5.0out of 5
Where these reviews are published
- Checkatrade79 reviews
Detailed reviews
These are the individual reviews we hold for Bespoke Heating NE Ltd, including the highlights above. The 79 headline total is the review volume reported across public review sources.
We cannot recommend Bespoke highly enough. From the initial phone call, through the email communication, to the final invoice, everything was handled smoothly and efficiently. Absolutely everyone we dealt with was kind, friendly and knowledgeable, and the work was carried out quickly and thoroughly. We will not hesitate to contact Bespoke again in future, and would like to thank them for their very professional service.
We're absolutely thrilled with the end product. From quoting stage to final installation. The entire process was faultless. We were kept upto date with regular updates, visits, preparation. Everything went even better than we thought. I would 100% recommend using Bespoke Heating NE Ltd. The final end product is unbelievable and the team were unbelievable and went to extra mile from numerous visits to the final installation. Very professional - we're thrilled with this!! THANK YOU!
Sources
1 named public sourceWhere this information comes from
Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.
Review sources
Public evidence last checked May 2026
About
In Middlesbrough, Cleveland.
What this business says about itself
From their own website
What this business says about itself
- Emergency availability: Fast response day or night
- Experience they state: with a vast wealth of knowledge and over 20 years experience.
- Areas served: Cleveland, North Yorkshire, Harrogate, Ripon, Knaresborough, York, Thirsk, Northallerton
- Brands they work with: Baxi
- Good to know: Free quotes · Family-run
Accreditations it displays. Confirm each is current on the official register before you hire:
- Gas Safe Register · verify (opens in new tab)
- Baxi Approved Installer · verify (opens in new tab)
These are statements the business makes on its own website, worth confirming in writing (and on the official registers) before you hire, not independently verified by us.
Your own checks
What to check before you hire
Worth checking yourself
Their public evidence comes from a single source. Look them up on another site before deciding.
No credentials are shown here and the business has not claimed this profile. Ask to see certificates and insurance directly.
Verify at the sourceCheck them yourself
Gas work is restricted by law to Gas Safe registered engineers. If they'll touch a boiler or any gas appliance, confirm they're currently on the register before you hire - it's free and takes a minute.
Check the Gas Safe RegisterConfirm they cover your area and can actually come out in your timeframe before anything else.
Read recent reviews for reliability and turning up on time, not only the quality of the work.
Agree the call-out fee up front, and be wary of large upfront deposits for an emergency job.
Want an extra legitimacy check? Run the Cowboy Checker on Bespoke Heating NE Ltd before you contact them.
Run Cowboy Checker →Independent checks
About this business
Website online sinceTheir website domain has been registered since 2021, according to the public domain registry. This dates the website, not necessarily the business.
Good to know
Common questions about Bespoke Heating NE Ltd
Is Bespoke Heating NE Ltd available for emergencies?
They state on their own website that fast response day or night. This is the business's own statement on their website, not something we have independently checked. For an urgent job, call to confirm they can attend before you rely on it.
Is Bespoke Heating NE Ltd a legitimate business?
Bespoke Heating NE Ltd has 79 independent public reviews, rated 5 out of 5. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about Bespoke Heating NE Ltd?
Bespoke Heating NE Ltd has 79 public reviews, averaging 5 out of 5. You can read the individual reviews and where each came from in the reviews section above.
How do I know Bespoke Heating NE Ltd's reviews are genuine?
Bespoke Heating NE Ltd's 79 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
What areas does Bespoke Heating NE Ltd cover?
They state on their own website that they cover Cleveland, North Yorkshire, Harrogate, Ripon, Knaresborough, York, Thirsk, Northallerton. This is the business's own statement on their website, not something we have independently checked. Confirm they cover your postcode before booking.
