Bespoke Plumbing Services
Based on rating, review volume, independent sources and verification. Evidence context — not a guarantee of workmanship.
About
Verified bathrooms in Rochester, Kent.
What customers say
Highlights
"Exceptional work and experience from start to finish. Dean is punctual, reliable, attentive and you can trust him 100%. From the initial contact, communication was clear, prompt, and professional. Dean listened to our wishes, answered all of our questions, and provided a transparent, itemised quote with no hidden costs - in fact, it was the most thorough and detailed quote we’ve ever received. Dean has gone above and beyond for us repeatedly & we couldn’t be more thankful for his hard work and continued support - nor recommend him enough!! We only wish we could clone him for other trades!"
"I was very pleased with the work Dean carried out for us. Dean is very experienced in installing bathrooms and toilets which shows in his expertise."
"I contacted Bespoke plumbing due to the excellent reviews on Which Trader, I asked them to renew my mum’s bathroom sanitary ware and floor. The whole process was seamless from getting a quote to completion of the work. All appointments made were kept and the work has been completed to a high standard. Going forward any Bathroom work I need done I shall be using this company. Thanks, a satisfied customer."
Detailed reviews
Exceptional work and experience from start to finish. Dean is punctual, reliable, attentive and you can trust him 100%. From the initial contact, communication was clear, prompt, and professional. Dean listened to our wishes, answered all of our questions, and provided a transparent, itemised quote with no hidden costs - in fact, it was the most thorough and detailed quote we’ve ever received. Dean has gone above and beyond for us repeatedly & we couldn’t be more thankful for his hard work and continued support - nor recommend him enough!! We only wish we could clone him for other trades!
I was very pleased with the work Dean carried out for us. Dean is very experienced in installing bathrooms and toilets which shows in his expertise.
I contacted Bespoke plumbing due to the excellent reviews on Which Trader, I asked them to renew my mum’s bathroom sanitary ware and floor. The whole process was seamless from getting a quote to completion of the work. All appointments made were kept and the work has been completed to a high standard. Going forward any Bathroom work I need done I shall be using this company. Thanks, a satisfied customer.
We booked Bespoke Plumbing Services (Dean) to undertake a complete refurbishment of our bathroom and separate cloakroom. We are really pleased with the final result. Throughout the project Dean was super supportive, offering advice from his many years experience, enabling us to make informed decisions. The project was completed on time and budget. Overall, we are really chuffed with the final result and quality of Deans workmanship. We would highly recommend his services.
Dean was helpful and informative from start to finish. He clearly wanted us to be happy with the finished product and nothing was too much trouble. Dean ripped out the old bathroom, re-tiled, completed pipework and fitted a new suit including a large shower. Although it was a disruptive job, Dean kept everything neat and tidy. We're very happy with the overall finish of the bathroom and wouldn't hesitate in using Dean again.
Dean fitted a new shower room for us. The process was very smooth. He kept us updated on a start date and was very organised about sending through information about what we needed to source. We had an expected problem and Dean sorted that out for us quickly. Dean was helpful and efficient and we are very pleased with the new shower room.
We engaged Bespoke Plumbing to upgrade our family bathroom - from bath only to bath & digital shower, new floor, ventilator fan, fixing broken tiles and painting. In addition, the ask was to tidy our ensuite by replacing broken sealant and painting. We are very happy with the result and quality work delivered by Dean. The bathrooms look great and exactly the way we wanted them. Dean was communicative and friendly, working around our schedule where needed. Dean stood out by pro-actively suggesting solutions and being mindful of our budget. He was extremely helpful and professional throughout
Needed our bathroom in our new house to be made accessible. The work was carried out quickly and efficiently. Was also very flexible when I had a procedure which did limit one of the work days Beyond happy with the results. Definitely recommend
Dean did a complete bathroom renovation for us, including removal, fitting and hooking up the new works. His experience really shone through compared to other plumbers we got estimates from as he was able to architect and and bring to life a solution to a tricky problem: we needed a shower in a very small bathroom that did not have space for one but with his suggestion of erecting a false wall we were able to have it. This wasn't even recognised as an option by other plumbers. His work was also to a very high standard - for example the tiling was done beautifully. His comms were also very good
Dean re-furbished a shower room and cloakroom for us, with new tiled floors as wells as the replacement of towel rails and bi-fold shower door. All done to a very high standard for a very pleased customer. Hoping to use Bespoke Plumbing again in the future
Dean was great from the first communication, everything was clear and he provided guidance where we needed it. The quote was thorough and fair, and gave us options. When Dean was here he was professional, friendly and helpful. I have already recommended him to family, and will continue to do so. I'm so glad that I found this company to help us, and the work he did was top drawer. Very happy customer and so glad to get rid of the old angled shower bath.
Dean was absolutely brilliant at his job. He helped us with choosing the right fixtures and fittings we wanted. He then did everything from there.We didn't have to do anything. He sorted everything out.He worked non stop. We completely trusted him in our house while we were at work.He is a nice ,friendly man and we would not hesitate to recommend him to family and friends
We are so happy with the finished work, Dean worked hard and went that extra mile to ensure we have an amazing bathroom. We needed a walk in shower fitted into our bathroom for our disabled daughter and Dean transformed our bathroom to allow this and coped with us needing a bathroom daily. The job has been finished to such a high standard and included tiling and all fitting and plumbing. He took time before the job started to talk us through our options and choose the right fittings for what we needed Everyday he arrived happy and worked throughout. Thank you
Dean was very thorough from start to finish. From his detailed quotation it was evident he pays attention to detail. Dean took his time to explain different options to us and pros and cons of different options. Workmanship is excellent and Dean kept the place nice and clean after he finished everything. I would highly recommend Dean.
We are thrilled with the bathroom renovations Dean recently carried out for us. Everything from start to finish was stress free, smooth running and we could always get in touch with Dean if we had any questions. Dean is very professional and has a real eye for detail with his tiling. He always made sure to keep everything tidy too. We couldn't be happier with his work and now have the bathroom of dreams. Thank you again!
Dean installed a new shower enclosure and flooring, working around some existing items which were to remain. Professional job and excellent communication.
Dean installed our bathroom suite a few years ago so when we had a problem with the toilet I called Dean to have a look he found what was wrong and got the parts and fixed the issue. I would recommend Dean and Bespoke plumbing for he’s excellent workmanship ( and the benefit for us he is local)
Dean did a fantastic job from start to finish. His quote was thorough and meticulous. He provided a comprehensive product list and advised on which items would be most suitable. He took delivery and checked each item for damage. He discussed progress and sent photos when I was not able to be there in person. He was patient and funny. His tiling skills are outstanding.
I cannot praise Bespoke Plumbing and heating services highly enough. Dean who owns the business was professional in every way and carried out all works from top to bottom, removal of all old fittings, fitting new shower, sink and toilet and tiling walls, new ceiling and fitting lights etc to the highest standard and with minimum disruption. I was kept fully updated of costs and any issues that were discoverede during the process. Dean provided a comprehensive pre works assessment and discussed with us every detail and gave great advice. In short - HIGHLY RECOMMENDED
From our first meeting 10 years ago we were very impressed with Dean and his workman ship re the installation of our bathroom at our old house that we new he was the only one we wanted to do the work at our new house. He emailed a very detailed estimate, every single item of work being carried out was covered. His help with explaining the different options of sanitary ware and the pro and cons made our choices much easier. The result was a fantastic new bathroom that we are once again so proud to show anyone that comes to our home. No hesitation in recommending Bespoke Plumbing.
