Captain Stove Direct

Northampton5.0· 311 reviews · 1 source
Trust score
78out of 100
Rating5.0★
Review volume311
Source diversity1 source
VerificationListed

Based on rating, review volume, independent sources and verification. Evidence context — not a guarantee of workmanship.

About

SPECIAL OFFERS FOR THE MONTH OF MARCH £999.95 full and complete installation! Free sweep included! Customer to supply their own stove we do all the...

Reviews · public evidence

What customers say

5.0out of 5
311 reviews in public evidenceCross-checked across 1 source
TrustATrader311 reviews · 5.0 avg

Highlights

"on 4th December 2026"

Jack CottonTrustATrader5.0 rating

"Great service, left clean and tidy. Explained everything we needed to know."

Shirley BushnellTrustATrader5.0 rating

"Great- good communication, explained everything well, polite and as tidy and clean as a messy job can be!"

Louise O'HaraTrustATrader5.0 rating

Detailed reviews

Jack Cotton5.0 / 5 ·

on 4th December 2026

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Shirley Bushnell5.0 / 5 ·

Great service, left clean and tidy. Explained everything we needed to know.

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Louise O'Hara5.0 / 5 ·

Great- good communication, explained everything well, polite and as tidy and clean as a messy job can be!

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Ian Jordan5.0 / 5 ·

Great work, lovely fireplace!

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Jonathan5.0 / 5 ·

Excellent service all round. Upfront & clear communications, work carried out to a high standard

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james5.0 / 5 ·

Can't thank Mark enough, We had a really difficult install into our conservatory as we had just had a new roof fitted,and i had purchased the biggest log burner that i could find - big mistake. Mark tackled it with all his professionalism as a builder and went far and beyond to make sure it was 100% We were over the moon with the finish. We felt completely confident in Mark, and he didn't let us down left us in a totally clean place, and sorted out the install certificate before we had fully paid. if you are considering a log burner make sure you speak to this man. James

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Ian Elliott5.0 / 5 ·
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Hamish Strachan4.7 / 5 ·
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Michael Evans5.0 / 5 ·

An excellent job, very helpful advice and a great service all round.

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Sue Flowers5.0 / 5 ·

Really good, great advice on how we can operate the fire.

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Paula Robinson5.0 / 5 ·

Great service, second time using for work. Highly recommend.

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Theresa5.0 / 5 ·

Captain Stove Direct (Mark) installed a multi fuel burner for us 4 years ago. We had a problem with the liner a few weeks ago. Before Mark could work out what had caused the problem, he reassured us he'd replace it promtly, which he did, at no cost to us. It transpires it was "user error" (our fault!) but Mark kindly declined to charge us. Such amazing service. Can't recomend enough.

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Mark Strickland5.0 / 5 ·

This is the second wood burner Mark had installed for us and we are very happy with the advice given and work carried out.

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Moe5.0 / 5 ·

Nice work.

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David Hinkson4.5 / 5 ·
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Eloise Bailey5.0 / 5 ·

Great work, punctual. Great customer service. Amazing end result! Would 100% recommend!

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J Humber5.0 / 5 ·

Really pleased with our new fire. Mark and the team were prompt and careful with covering everything. Great service, highly recommended.

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Dean Deance5.0 / 5 ·

Very courteous and friendly.

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Karen Oates5.0 / 5 ·

Friendly and helpful from the start. Clearly explained requirements, and competitively priced for the job. Would use again!

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John Mundy4.8 / 5 ·
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Public evidence checks

Trust checks and red flags

Public evidence shown
Public review evidence5.0★ from 311 public reviewsAcross TrustATraderTrustATrader
Sources

Every signal, traced to its origin

1 named sources
Public evidence checks

What's strong, and what to check yourself

Strong signals
Rating: 5.0★
Review volume: 311
!Worth checking yourself
!Source diversity: 1 source
!Verification: Listed

Public evidence last checked May 2026

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