Public evidence profile · Checked June 2026
How this score is made up
Missing evidence lowers the score because we can't check it. It doesn't mean it doesn't exist. Claiming a profile never changes the score. Evidence context, not a guarantee of workmanship.
What customers mention:
Use this as a reason to call them first, not a guarantee they can attend now. Confirm availability, timing, and call-out terms directly before you rely on it.
Recurring themes from 150 customer reviews on TrustATrader. Analysis updated 12 Aug 2026.
Customers who keep coming back: “I have used Centrona for at least 15 years - a regular contract for servicing my home, and for gas safety checks and servicing of another house.” · TrustATrader, 23 Sept 2025
Customers mention transparent pricing: “Pipework was routed neatly, no damage to the decor, and the price was what they quoted , no extras.” · TrustATrader, 22 Jul 2026
Respectful and tidy in your home: “Pipework was routed neatly, no damage to the decor, and the price was what they quoted , no extras.” · TrustATrader, 22 Jul 2026
Reviewers confirm: Finished on schedule. “The installation was carried out on the agreed date and was completed ahead of schedule.” · TrustATrader, 2 Mar 2026
“Rang Centrona expecting to wait days but the young man was round by midday.” · TrustATrader, 25 Jul 2026
“arrived within 45 minutes.” · TrustATrader, 17 Jun 2026
“Phoned Centrona Gas today when my boiler broke down. Really quick response!” · TrustATrader, 12 May 2025
“John arrived bang on time, was really polite, and got through both jobs quick.” · TrustATrader, 21 Jul 2026
“It’s such a relief to deal with a company that consistently arrives on time!” · TrustATrader, 17 Mar 2026
“He is always punctual, highly professional, and friendly.” · TrustATrader, 9 Sept 2025
“The installation was carried out to a very high standard” · TrustATrader, 9 Jan 2026
“He and his colleage even took the time to balance the system properly so that all radiators heat up evenly.” · TrustATrader, 25 Feb 2025
“Very pleased with our new boiler installed today. The quality of work was excellent.” · TrustATrader, 3 May 2024
These credentials and memberships are attributed to named public sources. Check the source before relying on them.
No missed appointments in the past 6 months. TrustATrader logs when a member misses an agreed appointment, so a clean run is a sign they turn up when they say they will.
TrustATrader lists these checks:
Insurance listed on TrustATrader:
This information comes from their TrustATrader profile. Confirm current cover, membership, and job terms directly before hiring.
These are checks, verified insurance filings, and practical details listed by named public directories and official registers. Each is the named source's own record, not MyTrustedTraders verification, unless a separate panel shows that evidence.
15-year member
Check the listed source (opens in new tab)These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
“Our toilet was leaking from the base and we thought it needed replacing. Danny came out, had a look, and sorted it with a new seal in about 20 minutes. Charged very fair price and there was no mess left behind. Cannot fault the service.”
“Boiler broke down on a Sunday morning. Rang Centrona expecting to wait days but the young man was round by midday. Diagnosed a faulty diverter valve, ordered the part and came back the next day to fit it. Proper job, no fuss. Great service.”
“Needed a new radiator fitting in the spare room. Ellie sorted the booking quickly and Ben fitted it a couple days later. Pipework was routed neatly, no damage to the decor, and the price was what they quoted , no extras. Rare to find that these days. Chuffed.”
These are the individual reviews we hold for Centrona Gas, including the highlights above. The 283 headline total is the review volume reported across public review sources.
I had to call Centrona under my home emergency call out plan late on a Friday. Boiler pressure was through the roof and I did not know what to do. Steve talked me through isolating it safely over the phone and arrived within 45 minutes. Replaced the expansion vessel and showed me how to check the pressure gauge going forward. Genuinely lifesaving service.
Had Centrona replace our old combi with a new Worcester. Ben did the full install in one day, left the place spotless, and took the old boiler away. You would never know they had been here except the hot water actually works now. Five stars.
Ellie was brilliant on the phone. Squeezed us in between jobs because my mum is elderly and the house was freezing. John turned up exactly when he said he would, changed the faulty pump, and bled all the radiators without me having to ask, I used to have to beg British Gas to do that! He was so patient showing my mum how to use the timer properly afterwards. She has not stopped talking about how polite he was.
It’s such a relief to deal with a company that consistently arrives on time! The office staff are always so helpful on the phone, and the engineers are a real credit to the business. They are always polite, tidy, and happy to answer any questions I had. Highly recommended for their consistent quality and professional approach.
Professional, punctual, and reasonably priced. Will use again.
Our radiators were barely heating up, so we arranged for a power flush. The difference since they completed the work is incredible. The house is warmer than ever, and the system is running much more quietly. The engineer worked diligently and explained every step of the process. Great value for the results.
From the first contact, I felt I was in good hands. Harry was very knowledgeable and provided a clear, no-nonsense quote. The installation was carried out on the agreed date and was completed ahead of schedule. The team was very professional and left the work area cleaner than they found it. Excellent communication throughout and a great final result.
I found this company through a recommendation and they didn’t disappoint. The service was professional and the communication was clear and easy. All the questions I had were answered and the boiler installation went off without a hitch. Tom and the team were great to deal with and I would definitely use them again for any future work.
Highly recommend this service. We received a first-class experience. The engineer, John, arrived on time and carried out the installation of our new boiler with the minimum of disruption. He was very polite and explained everything well. We are absolutely delighted with the new boiler and the overall experience. Five stars!
This company provided an excellent service from start to finish. The initial consultation was very informative, and they answered all of my questions with a lot of patience. The installation team was punctual, friendly, and worked very efficiently. They even went the extra mile to fix a small leak in one of my radiators while they were here. I’m very happy with the result and would highly recommend them.
Excellent service. The engineer, John, arrived on time and was very professional. He replaced our old boiler quickly and with minimal disruption. He was also very careful to protect our carpets and cleaned up thoroughly after the job was finished. It’s a relief to have a reliable boiler again, especially with the cold weather coming in. I would definitely use their services again.
Great experience with this gas service provider. After being let down by another company, I contacted them and they were able to provide a clear, competitive quote within 24 hours. The communication throughout was excellent, keeping me updated at every stage. The installation was carried out to a very high standard, and they even took the time to explain how the new controls worked before they left. Very professional team.
Very pleased with the service. We had no hot water and they managed to fit us in for an emergency installation within two days. Ben was very proactive and explained everything clearly, which really put our minds at ease. The engineers worked quickly and left everything neat and tidy. A first-class service from a very genuine team.
I recently had my old boiler replaced and couldn’t be happier with the whole process. From the first phone call to the final installation, everything was smooth and professional. Tom was super helpful in helping me choose the right boiler for my needs. The engineers were polite, worked efficiently, and left the place spotless. It’s great to find a company that actually does what they say they’re going to do.
Fantastic service from start to finish. I was really impressed with how quickly they responded to my initial enquiry. Harry came out to do the survey and was very thorough, explaining all the different boiler options without any of the usual sales pressure. The installation was booked in for the following week and the team arrived right on time. They worked incredibly hard, kept everything tidy, and the new system is working perfectly. Highly recommend this company!
Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.
Public evidence last checked June 2026
Centrona Gas has been vetted and approved by TrustATrader. Covering all of Greenwich Borough.
These photos were listed as completed work by the business or a public source. They do not verify workmanship.
Gas work is restricted by law to Gas Safe registered engineers. If they'll touch a boiler or any gas appliance, confirm they're currently on the register before you hire - it's free and takes a minute.
Check the Gas Safe RegisterWant an extra legitimacy check? Run the Cowboy Checker on Centrona Gas before you contact them.
Run Cowboy Checker →Centrona Gas has 283 independent public reviews, rated 4.9 out of 5. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
Centrona Gas has 283 public reviews, averaging 4.9 out of 5. You can read the individual reviews and where each came from in the reviews section above.
Centrona Gas' 283 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
Centrona Gas has 20 public reviews dated within the last 12 months. That shows their review history includes recent feedback; it does not prove current availability, so confirm capacity before hiring.
TrustATrader's logs show no missed appointments for Centrona Gas in the past 6 months. TrustATrader logs whenever a member misses an agreed appointment, so a clean run is a sign they turn up when they say they will. This is TrustATrader's reliability signal over that period, not a guarantee.
We hold 1 independently sourced credential for Centrona Gas, including TrustATrader Approved. Each is attributed to the body that issued it in the credentials section. For example, TrustATrader Approved is TrustATrader's approved badge: awarded after it vets the trader's identity and background.
Recognition · from the public record
These describe public evidence MyTrustedTraders held at the stated dates. They are not independent awards, they cannot be bought, and they do not change this business's Trust Score or search position. How milestones are measured
