Public evidence profile · Checked May 2026
How this score is made up
Missing evidence lowers the score because we can't check it. It doesn't mean it doesn't exist. Claiming a profile never changes the score. Evidence context, not a guarantee of workmanship.
What customers mention:
Use this as a reason to call them first, not a guarantee they can attend now. Confirm availability, timing, and call-out terms directly before you rely on it.
Recurring themes from 150 customer reviews on TrustATrader. Analysis updated 17 Aug 2026.
Customers who keep coming back: “Since I have been dealing with Graham and his team at Centrona I have not contacted anyone else” · TrustATrader, 13 Jan 2016
Respectful and tidy in your home: “I can't believe just how tidy and clean Richard was when carrying out the work” · TrustATrader, 28 Aug 2015
“The quality of work was excellent” · TrustATrader, 3 May 2024
“Engineer John is a very polite gentleman with great workmanship” · TrustATrader, 1 Jul 2018
“very clean professional with an attention to detail a brain surgeon would be proud to achieve” · TrustATrader, 27 Jul 2011
“The Engineer, Ben, did a fantastic job installing my new boiler, good communication, he keep me informed on all decisions, I am very happy with the result and he tidied up after - thx!” · TrustATrader, 28 Dec 2022
“they are very punctual on carrying out landlord certificates at my girlfriends flat every year” · TrustATrader, 9 Aug 2012
These credentials and memberships are attributed to named public sources. Check the source before relying on them.
Insurance listed on TrustATrader:
This information comes from their TrustATrader profile. Confirm current cover, membership, and job terms directly before hiring.
These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
“Very happy with my new boiler, very efficient and very impressed with the Aftercare, highly recommend anyone needing a their boiler replaced in Orpington.”
“Very pleased with the power flush that was carried out, would recommend.”
“Fixed my boiler same day, first time, no messing about. Excellent Gary in Bromley. Thanks guys”
These are the individual reviews we hold for Centrona Gas - The boiler specialists, including the highlights above. The 265 headline total is the review volume reported across public review sources.
After we moved into our new home, we needed our heating upgraded with new radiators and piping. The installation was done on time, and the engineers were incredibly helpful, answering all our questions. Excellent service!
Very pleased with our new boiler installed today. The quality of work was excellent. The lads were professional, thorough, and explained everything clearly. The team made sure everything was tidy and left no mess behind. We are really pleased with the result and will definitely use you again.
I needed urgent help with my boiler, and Centrona Gas came through for me. The engineer was knowledgeable and fixed the issue quickly. The entire process, from scheduling the appointment to completing the job, was smooth and hassle-free
I’ve been having a bad experience with my insurance company who are supposed to be covering my me boiler system. However it’s been a lot of agro trying to get through to them. So I looked up Centrona who are based in south east London and was pleased to take the leap and take out the Centrocare boiler plan with then. I’ve been using them for various work and they’ve always managed to fit me in quickly. Very quick turnaround and boiler fixed in no time.
I Have been using Centrona for my 20 properties in the New Cross/Old Kent area. They are always on time, never any hassle and I access all my documents including gas safety certificates via their online system. I would like to thank Rachel so much who is always on hand to help
Thanks for fixing my tap today Tom, very happy
Very pleased with my new boiler that was installed today. It warms up the house in much better than my previous boiler. Very pleased with just how speedy the whole process was.
I contacted Centrona Gas for a heating issue, and they responded immediately. Jack arrived the same day, fixed the problem, and gave me advice on how to avoid it happening again. A very professional service and Jack is a real asset to your company.
Yourrepair.com refused to repair my Valient boiler siteing it’s beyond repair. This is despite paying them the insurance for 4 years. I initially called Centrona for a quote to replace my boiler and spoke to Sarah who organise a call with one of her engineers prior to obtaining a quote to replace the boiler After speaking with John the engineer on the phone who said it’s likely my boiler can be repaired he manged to get my boiler working within half an hour. Unbelievable expertise. Happy to leave a 5 star review thanks to John the engineer. Excellent.
Very easy to order a boiler replacement and through your platform the sales chat was very informative. From my intiial enquiry to installation was less than 24 hours was very good. The engineer knew his stuff and the old boiler was quickly removed. The boiler was delivered around 9am. The new boiler was quickly fitted and tested. Would have given 10 stars if I could.
Very pleased
Very efficient warm air repair from Centrona Gas. Highly satisfied with the our new fan that was installed today. Our boiler is now a lot quieter
The two engineers that came to me today were very polite and professional, took care and made no mess and cleared up behind them. Very helpful with his advice as to my selection of boiler to suit my needs. Your price was very competative
The annual boiler service from Centrona Gas was quick and easy to schedule. The engineer John checked everything carefully and provided useful advice on maintaining the system. Very happy with your service.
Very happy with my new boiler here at Manwood Road Brockley, thanks guys
Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.
Public evidence last checked May 2026
As boiler experts we specialise in boiler, heating & hot water repairs, servicing and consultancy. What we do.... On-demand services; experiencing...
Gas work is restricted by law to Gas Safe registered engineers. If they'll touch a boiler or any gas appliance, confirm they're currently on the register before you hire - it's free and takes a minute.
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Run Cowboy Checker →Centrona Gas - The boiler specialists has 265 independent public reviews, rated 4.9 out of 5. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
Centrona Gas - The boiler specialists has 265 public reviews, averaging 4.9 out of 5. You can read the individual reviews and where each came from in the reviews section above.
Centrona Gas - The boiler specialists' 265 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
Centrona Gas - The boiler specialists has 4 public reviews dated within the last 12 months. That shows their review history includes recent feedback; it does not prove current availability, so confirm capacity before hiring.
We hold 3 independently sourced credentials for Centrona Gas - The boiler specialists, including Gas Safe Register, CHAS, Public liability insurance (verified by TrustATrader). Each is attributed to the body that issued it in the credentials section. For example, Gas Safe Register is the UK's official gas register. By law, anyone working on your gas appliances must be on it.