Landscaper
Cozy cleaning limited
Trust score
55out of 100
Rating4.6★
Review volumeLow · 10
Source diversity1 source
VerificationListed
Based on rating, review volume, independent sources and verification. Evidence context — not a guarantee of workmanship.
About
Verified cleaning services in Smethwick.
Reviews · public evidence
What customers say
4.6out of 5
Highlights
"Usually I like to research companies before using their services. I was skeptical about using cozy cleaning because I didn’t have time to research reputable cleaning companies but I’m so glad that I did. I spoke to Melissa about the job and what needed doing etc. she was very quick to respond and transparent about everything which gave me the confidence to give them a chance. The cleaner who came I think her name was Courage was very professional and took pride in her work. She took her time and cleaned everything at a standard that you could eat off. HIGHLY RECOMMEND!!! GOOD PRICES!!"
"Some deep cleaning but otherwise standard cleaning. Courage was punctual, positive and professional - great smile. Very thorough - cooker looks great. I thought the charge was a bit pricey but I will still use again."
Detailed reviews
Showing the 3 reviews we hold full text for. The 10 headline total is the review volume reported across Cozy cleaning limited’s public review sources.
First clean was good at £17 /per hour, good value. We arranged a 2nd clean same time 10.30. By midday no show but we had been invoiced. I emailed Melissa informing her that it wouldn’t be paid due to a no show. Melissa phoned, informing us that the no show was due to a family emergency but the cleaner could attend at 2pm. We agreed. By 2.30 pm still no show. We’d waited in all day and needed to go out so cancelled. Next time we agreed a 3pm start but again a no show. We phoned Melissa but no answer. We left a VM requesting a call back, which we never received. Very unprofessional
Usually I like to research companies before using their services. I was skeptical about using cozy cleaning because I didn’t have time to research reputable cleaning companies but I’m so glad that I did. I spoke to Melissa about the job and what needed doing etc. she was very quick to respond and transparent about everything which gave me the confidence to give them a chance. The cleaner who came I think her name was Courage was very professional and took pride in her work. She took her time and cleaned everything at a standard that you could eat off. HIGHLY RECOMMEND!!! GOOD PRICES!!
Some deep cleaning but otherwise standard cleaning. Courage was punctual, positive and professional - great smile. Very thorough - cooker looks great. I thought the charge was a bit pricey but I will still use again.
Public evidence checks
Public evidence shownTrust checks and red flags
Public review evidence4.6★ from 10 public reviewsCheckatrade
Sources
1 named sourcesEvery signal, traced to its origin
Review sources
Checkatrade
Public evidence checks
What's strong, and what to check yourself
✓Strong signals
✓Rating: 4.6★
!Worth checking yourself
!Review volume: Low · 10
!Source diversity: 1 source
!Verification: Listed
Smart checks
Before you hire a landscaper
Get an itemised quote that separates plants and materials, any machinery or skip hire, and labour — a vague 'garden makeover' lump sum hides where the money goes and makes extra charges easy to add later.
Be wary of paying a large sum up front 'for materials' — agree staged payments against work you can see completed, especially for hard landscaping like patios, decking, paving or driveways.
Tree work and anything near a boundary can be regulated — protected trees and conservation areas often need permission, and removing a protected tree can be an offence. Confirm what is allowed, and that they carry public-liability insurance, before work starts.
Ask to see a portfolio of completed work like yours, plus recent references you can contact.
Check the credentials and registrations that matter for this work — and that they are current.
Want an extra legitimacy check?
Run the Cowboy Checker on Cozy cleaning limited before you contact them.
