Public evidence profile
56 out of 100, with a caution: newest review we found is from July 2024. Weigh that age against the score.
Newest review July 2024
How this score is made up
Missing evidence lowers the score because we can't check it. It doesn't mean it doesn't exist. Claiming a profile never changes the score. Evidence context, not a guarantee of workmanship.
These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
These are the individual reviews we hold for Crystal Clean Ipswich, including the highlights above. The 107 headline total is the review volume reported across public review sources.
Excellent work as usual
I have been a repeat customer 2019. As usual Jon and Appel came on time, did through job, and at the agreed price, very happy customer, see you next year. Would throughly recommend them to everyone.
Work completed:
Very, very good
Jon and his lovely wife came and did our lounge / dining room, we have a beige carpet that has a lot of foot traffic over it. they turned up on time and checked the carpet before commencing any work. After they had finished they left our furniture on little lifts because we have electric recliners not for the moisture to get in the motor. When I asked questions about carpets they were very knowledgeable. Hand on my heart they did a brilliant job the carpet looks like new no mess the carpet dried very quickly. A big thank you to you both at a very reasonable cost.
Work completed:
Prompt and Professional and Brilliant job
We were initially concerned with the ongoing pandemic. Jon and Apple were more like doctors with masks, gloves and overshoes, Jon even showed us his vaccination card. They did a fantastic job of cleaning our Lounge, Stairs & Landing and a bedroom carpet even doing a room that was not included in the quote for free. Worth every penny! Once you find a great family company we have no hesitation in recommending and using again and again.
Work completed:
Excellent work
Contacted Crystal Clean, Ipswich to make an enquiry. They were polite, friendly and helpful. No pressure selling occurred. A quote was given with full details of what was involved and what could change the quoted price. We accepted it. Very good pre-arrival communication and they were on time. Fully Covid compliant. Overshoes worn to protect our wooden floors. Both were very pleasant and open about what they were doing. After being cleaned we realised our beige corner sofa was quite dirty (deep embarrassment). Lots of care taken during the cleaning process and after finishing the room was left tidy. About 1/4 of the way through cleaning we were offered the chance to stop the cleaning if we were not happy and only pay for the work done. The difference was obvious so we continued. Overall a thoroughly excellent job which was professionally done and well worth the money. I highly recommend them and will use them again when the upstairs carpets need a clean.
Work completed:
Friendly, reliable and thorough!
Jon came to clean our sofa yesterday. Arrived on time, was very friendly and made my sofa smell much better! Thanks again.
Work completed:
Excellent Professional Service
Crystal Clean were employed to clean all the carpeting on the ground floor of our church. They were very pleasant and having originally supplied an estimate they stuck to this although they actually did a couple of small extra areas that they hadn't originally quoted for. They were very communicative and pleasant and even helped us move some chairs in one of the rooms. The final results looked very good. Excellent service!
Work completed:
Excellent Results
Jon and Apple arrived promptly and ready to go. Both were a pleasure to deal with and provided an excellent service. I had a number of questions during the clean which Jon was more than happy to answer for me. The carpets came up wonderfully, and i was amazed how brown the water they'd extracted was after they'd finished the clean! Jon advised me on other services he provides, with absolutey no pressure selling whatsoever. A real pleasure to deal with, and i would highly recommend them.
Work completed:
Great job!
John and Apple were a pleasure to deal with from start to finish. They did a great job at a reasonable price and with the minimum of fuss. My kitchen floor, rug and sofa are as good as new.
Work completed:
Great work
Jon has made my carpets look good as new, I wasn’t able to be there, so he kept me updated, and was so easy to deal with. Would recommend.
Work completed:
Great work.
Excellent job. Removed even the most stubborn of stains. Everything left fresh, neat & tidy. Very professional team and wouldn't hesitate to recommend
Work completed:
Excellent
Excellent job carpets lovely and clean. I was most impressed and will certainly use them again.
Very good service start to finish - Highly Recommended
Customer care excellent throughout engagement and completion of the work. Site visits and quotations were arranged and delivered on time. Queries were dealt with promptly and clearly giving us confidence in the contractor's knowledge of the products to be used. The specialist clean and polish was carried out professionally with daily disruption to house activities over two days kept to a minimum. Minor snagging was dealt with straight away with further follow up inspection to make sure we were completely happy with the job. Highly recommended!
Work completed:
Great service
Full house carpet clean. Performed punctually, perfectly and professionally. Highly recommended.
Always helpful & efficient
Have been to my house 3 times over the years and are always very polite, quick and do a good job. Will definitely be using again.
Prompt, professional, very good.
Trader arrived on time - discussed things like what chemicals are used, as we have severe chest problems. Also showed him oil stain and explained it probably wouldn't vanish, but would fade in time. A very competent trader.
Professional, Excellent Job
Crystal Clean arrived promptly, discussed what was required (specific carpet stains). They were professional, polite and enthusiastic.
I cannot fault the work or experience
After my first call we met later that day. The advice given was good and choices offered. I received a quotation the same day. The work was carried out at a convenient time for me, also the return delivery I cannot fault the work or experience.
Excellent professional service
Jon knew exactly what he was doing and explained the results I should expect when cleaning my cloth sofas and leather sofa and he was right. Great value for money and great customer service.
Prompt and professional and brilliant job
Arrived on time. Explained exactly what the process involved and completed all, thoroughly professional job. Very pleased with final job.
Highly recommended
Really, really impressed. Jon could not have been more helpful, informative and supportive. His honesty and professionalism was refreshing and reassuring. He puts his customers and his professional pride first, before profit. I can not recommend Crystal Clean highly enough.
Work completed:
Across 8 cleaners in Ipswich, the typical rating is 4.9 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally.
Recurring themes from 25 customer reviews on Which? Trusted Traders.
Respectful and tidy in your home: “left the place spotless” · Which? Trusted Traders, 6 Nov 2017
“Jon and Appel came on time” · Which? Trusted Traders, 30 Jul 2024
“Performed punctually” · Which? Trusted Traders, 20 Oct 2018
“Mr Chrimas was punctual” · Which? Trusted Traders, 6 Nov 2017
These credentials and memberships are attributed to named public sources. Check the source before relying on them.
Crystal Clean Ipswich is linked to a Companies House entry. This shows the business registration, not evidence of workmanship or service quality.
Why this helps you judge trust: this trader is linked to a registered company with named people who are legally accountable for it, on an official register anyone can check, a layer of accountability an unregistered trader doesn't offer.
These sources do not label every image as completed work. The gallery may include projects, people, logos or certificates, so it does not count as completed-work evidence.
Crystal Clean Ipswich van.jpg
Ipswich carpet cleaning.jpg
End of tenancy carpet cleaning Ipswich.jpg
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Ipswich stone floor cleaning.jpg
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Suffolk end of tenancy carpet cleaning.jpg
The hours this business publishes online, handy for knowing when to call. Confirm before you set off.
Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.
Check dates vary by source. Where we hold a date, the check shows it.
Professional carpet, upholstery and hard floor cleaning, tile and grout, even natural stone cleaning for Ipswich and Suffolk at great prices. Guaranteed high standards. Much of our business is from repeat and referred customers. We clean home and commercial carpets and suites be they fabric or leather. All tile, and hard floors even natural stone. We run the most powerful portable carpet cleaning machine available today, the Jaguar 8.4 from Solutions of Cornwall. Using this machine and Solutions green carpet and upholstery cleaning products could make us the premier carpet and upholstery cleaner for Ipswich and Suffolk. Trained, insured, Which accredited! Your Ipswich carpet cleaner also in Woodbridge, Felixstowe, Colchester and Stowmarket
Listed on public sources or the business's own website; check directly that they cover your job before you book.
Accreditations it displays. Confirm each is current on the official register before you hire:
These are statements the business makes on its own website, worth confirming in writing (and on the official registers) before you hire, not independently verified by us.
Want an extra legitimacy check? Run the Cowboy Checker on Crystal Clean Ipswich before you contact them.
Run Cowboy Checker →Crystal Clean Ipswich has 107 independent public reviews, rated 4.9 out of 5. It is a registered business on Companies House, listed as active, and the public register shows no adverse status (no dissolution, insolvency or strike-off) against it. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
Crystal Clean Ipswich has 107 public reviews, averaging 4.9 out of 5. You can read the individual reviews and where each came from in the reviews section above.
Crystal Clean Ipswich's 107 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
We hold 1 independently sourced credential for Crystal Clean Ipswich, including Which? Trusted Trader. Each is attributed to the body that issued it in the credentials section. For example, Which? Trusted Trader is Which? Trusted Trader: an endorsement from the consumer champion Which?, given to traders who pass its assessment process.
Crystal Clean Ipswich is a registered business on Companies House (company number 16900900), incorporated 9 Dec 2025, listed as active. This confirms the legal registration of the business, not evidence of workmanship or service quality.
Crystal Clean Ipswich lists specialist services including Carpet cleaning, Rug cleaning, Leather suites, Moth and dust mite treatment, Anti-stain treatment, General household cleaning. If your job is one of these, look for it in their listed services or ask them to confirm for your project.
They state on their own website that they cover Ipswich Felixstowe, Colchester, Woodbridge, Stowmarket. This is the business's own statement on their website, not something we have independently checked. Confirm they cover your postcode before booking.
Crystal Clean Ipswich has been reviewed on public sources since 2017.
Recognition · from the public record
These describe public evidence MyTrustedTraders held at the stated dates. They are not independent awards, they cannot be bought, and they do not change this business's Trust Score or search position. How milestones are measured
