Plumber
Drains Express Ltd - No Call Out Charge, No Hidden Costs.
Trust score
78out of 100
Rating4.9★
Review volume745
Source diversity1 source
VerificationListed
Based on rating, review volume, independent sources and verification. Evidence context — not a guarantee of workmanship.
About
Verified drain / sewer clearance.
Reviews · public evidence
What the public record says
4.9out of 5
Highlights
"A blocked outside drain for shower, washing machine and dishwasher, overflowing with some really disgusting matter, all for 1 week! The 2 men that came within 1 hour after calling them were simply brilliant. They cleared the drains, including all the surrounding drains. All really professional, polite, friendly and straightforward. They involved me in every step with explanations and visuals. Once all cleared they cleaned up the mess I made previously. Great and skilled craftsmanship! I can certainly recommend them."
"Responded to my problem quickly and turned up within a few hours. The plumber immediately identified and sorted the issue, left no mess, and gave advice on how to avoid future blockages. He also stuck to quoted price. I would definitely use again."
"If you had to create your ideal drain clearance team it would be the two men who showed up! They were easy to book, punctual, attentive and polite. They were reasonably priced and clearly had the required expertise and machinery to solve a very blocked drain. Superb service with helpful advice too."
Detailed reviews
A blocked outside drain for shower, washing machine and dishwasher, overflowing with some really disgusting matter, all for 1 week! The 2 men that came within 1 hour after calling them were simply brilliant. They cleared the drains, including all the surrounding drains. All really professional, polite, friendly and straightforward. They involved me in every step with explanations and visuals. Once all cleared they cleaned up the mess I made previously. Great and skilled craftsmanship! I can certainly recommend them.
Responded to my problem quickly and turned up within a few hours. The plumber immediately identified and sorted the issue, left no mess, and gave advice on how to avoid future blockages. He also stuck to quoted price. I would definitely use again.
If you had to create your ideal drain clearance team it would be the two men who showed up! They were easy to book, punctual, attentive and polite. They were reasonably priced and clearly had the required expertise and machinery to solve a very blocked drain. Superb service with helpful advice too.
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Local context
Rated 4.9★ — in line with the local average for plumbers in Your Local Area
Across 32 rated plumbers in Your Local Area, the typical rating is 4.9★. We compare against the same businesses a homeowner would find searching for this trade locally.
Public evidence checks
Public evidence shownTrust checks and red flags
Public review evidence4.9★ from 745 public reviewsCheckatrade
Sources
1 named sourcesEvery signal, traced to its origin
Review sources
Checkatrade
Public evidence checks
What's strong, and what to check yourself
✓Strong signals
✓Rating: 4.9★
✓Review volume: 745
!Worth checking yourself
!Source diversity: 1 source
!Verification: Listed
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Agree the call-out fee, the hourly or fixed rate, and whether parts are charged on top — in writing — before an emergency plumber starts. Out-of-hours overcharging and 'while I'm here' add-ons are common complaints.
Be wary of a plumber who, on a first visit, says your whole system or boiler must be replaced — get a second opinion and an itemised quote (parts and labour separately) before agreeing to major work.
Gas and boiler work is a separate, regulated trade — not general plumbing. Make sure anyone working on a gas appliance is specifically registered to do gas work, and ask to see that registration before they start.
Look for consistent reviews across several named sources, not one polished profile.
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