Roofer
Fire & Ash
Trust score
79out of 100
Rating5.0★
Review volume67
Source diversity1 source
VerificationListed
Based on rating, review volume, independent sources and verification. Evidence context — not a guarantee of workmanship.
About
Verified chimney sweep in Sunderland, Tyne and Wear.
Reviews · public evidence
What customers say
5.0out of 5
Highlights
"Alex responded promptly to my initial enquiry. He did an excellent job and was thorough, courteous and reliable. His good reputation is well earned."
"Alex came this afternoon to clear my fire and chimney,as soon as he saw the fire he new straight away what the trouble was because he knows this type of fire back to front, He did an excellent job of cleaning my flu and fire and also explained to me how the the fire clogged up, it was I wasn’t using the air vents as they should be used, And he went through the process of using these vents properley as it was not explained to me when the fire was fitted last year, I would recommend Alex of Fire & Ash to everybody he is a first class chimney sweep."
"Alex has swept the chimney for us since 2021, always prompt, polite and super clean in protecting the house from probably the dirtiest job that you can have done. More recently, we took advice from Alex on which log burner to install when we moved into a house with an awful gas fire. Alex’s advice was excellent, further on - we’ve had Alex install a Clock Blithfield 5 burner (it’s amazing!). The attention to detail on the install of the burner, new tiled hearth and our new surround was second to none. Alex priced the work competitively and delivered an amazing job."
Detailed reviews
Alex responded promptly to my initial enquiry. He did an excellent job and was thorough, courteous and reliable. His good reputation is well earned.
Alex came this afternoon to clear my fire and chimney,as soon as he saw the fire he new straight away what the trouble was because he knows this type of fire back to front, He did an excellent job of cleaning my flu and fire and also explained to me how the the fire clogged up, it was I wasn’t using the air vents as they should be used, And he went through the process of using these vents properley as it was not explained to me when the fire was fitted last year, I would recommend Alex of Fire & Ash to everybody he is a first class chimney sweep.
Alex has swept the chimney for us since 2021, always prompt, polite and super clean in protecting the house from probably the dirtiest job that you can have done. More recently, we took advice from Alex on which log burner to install when we moved into a house with an awful gas fire. Alex’s advice was excellent, further on - we’ve had Alex install a Clock Blithfield 5 burner (it’s amazing!). The attention to detail on the install of the burner, new tiled hearth and our new surround was second to none. Alex priced the work competitively and delivered an amazing job.
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Local context
Rated 5.0★ — in line with the local average for roofers in Sunderland
Across 36 rated roofers in Sunderland, the typical rating is 5.0★. We compare against the same businesses a homeowner would find searching for this trade locally.
Public evidence checks
Public evidence shownTrust checks and red flags
Public review evidence5.0★ from 67 public reviewsAcross CheckatradeCheckatrade
Sources
1 named sourcesEvery signal, traced to its origin
Review sources
Public evidence checks
What's strong, and what to check yourself
✓Strong signals
✓Rating: 5.0★
✓Review volume: 67
!Worth checking yourself
!Source diversity: 1 source
!Verification: Listed
Smart checks
Before you hire a roofer
Never agree to roof work from a cold-caller at your door or an unsolicited 'we noticed your roof' note — that is the classic roofing scam.
Get a written quote that itemises access (scaffolding or a tower), the exact materials, and the workmanship guarantee — not a vague day rate.
Be wary of demands for a large cash deposit; agree staged payments against work you can actually see completed.
Look for consistent reviews across several named sources, not one polished profile.
Check any verified credentials, and that the business details independently check out.
Want an extra legitimacy check?
Run the Cowboy Checker on Fire & Ash before you contact them.
