Gas Engineer
Fireplaces Direct
Trust score
79out of 100
Rating5.0★
Review volume873
Source diversity1 source
VerificationListed
Based on rating, review volume, independent sources and verification. Evidence context — not a guarantee of workmanship.
Reviews · public evidence
What the public record says
5.0out of 5
Highlights
"We are delighted with our new gas stove. It looks beautiful. We had excellent service throughout and the two guys who fitted the stove, which included laying a gas pipe under the patio, were thoroughly professional and meticulous. Would not hesitate to recommend this company."
"From the first moment I visited the showroom I received nothing but friendly and excellent advice and service from Chris. He wasn't at all pushy which is great....nothing was too much trouble . He came to visit my home on the arranged date and time, again nothing was too much trouble. The fitter arrived on time and even though he encountered problems we hadn't envisaged he just carried on. The overall attention and care given was second to none. I would recommend this company to family and friends without a second thought. Carol kept me informed all the time about fitting dates. Excellent"
"Fireplaces Direct supplied and fitted our beautiful fireplace 3 years ago. We are delighted with it and with the service we have received. It has transformed our living room and I would recommend Fireplaces Direct without hesitation."
Detailed reviews
We are delighted with our new gas stove. It looks beautiful. We had excellent service throughout and the two guys who fitted the stove, which included laying a gas pipe under the patio, were thoroughly professional and meticulous. Would not hesitate to recommend this company.
From the first moment I visited the showroom I received nothing but friendly and excellent advice and service from Chris. He wasn't at all pushy which is great....nothing was too much trouble . He came to visit my home on the arranged date and time, again nothing was too much trouble. The fitter arrived on time and even though he encountered problems we hadn't envisaged he just carried on. The overall attention and care given was second to none. I would recommend this company to family and friends without a second thought. Carol kept me informed all the time about fitting dates. Excellent
Fireplaces Direct supplied and fitted our beautiful fireplace 3 years ago. We are delighted with it and with the service we have received. It has transformed our living room and I would recommend Fireplaces Direct without hesitation.
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Local context
Rated 5.0★ — in line with the local average for gas engineers in Basingstoke
Across 24 rated gas engineers in Basingstoke, the typical rating is 5.0★. We compare against the same businesses a homeowner would find searching for this trade locally.
About
Verified fireplaces / stoves in Basingstoke, Hampshire.
Public evidence checks
Public evidence shownTrust checks and red flags
Public review evidence5.0★ from 873 public reviewsCheckatrade
Sources
1 named sourcesEvery signal, traced to its origin
Review sources
Checkatrade
Verify at the sourceCheck them yourself
Gas work is restricted by law to Gas Safe registered engineers. If they'll touch a boiler or any gas appliance, confirm they're currently on the register before you hire - it's free and takes a minute.
Check the Gas Safe RegisterPublic evidence checks
What's strong, and what to check yourself
✓Strong signals
✓Rating: 5.0★
✓Review volume: 873
!Worth checking yourself
!Source diversity: 1 source
!Verification: Listed
Smart checks
Before you hire a gas engineer
By law, anyone working on your gas appliances must be on the Gas Safe Register — ask to see their Gas Safe ID card and check the licence number at gassaferegister.co.uk before they start.
Never let an unregistered person touch your gas: unsafe gas work risks carbon monoxide poisoning, fire and explosion, and is a criminal offence.
For a boiler or appliance install, get the work and price in writing and keep the Gas Safe / Building Regulations certificate they are required to give you.
Confirm they cover your area and can actually come out in your timeframe before anything else.
Read recent reviews for reliability and turning up on time — not only the quality of the work.
Want an extra legitimacy check?
Run the Cowboy Checker on Fireplaces Direct before you contact them.