Builder
First Step Builders
Credentials & registries
1 named source
Trust score
83out of 100
Rating5.0★
Review volume178
Source diversity1 source
VerificationVerified
Based on rating, review volume, independent sources and verification. Evidence context — not a guarantee of workmanship.
Trust at a glance
1 checkWhat we can verify about First Step Builders
Each card summarises one evidence dimension from public sources — open it for the full detail and named source. This is evidence context, not a guarantee.
See the full verification checklist for First Step Builders →Credentials and associations
1Named registry and membership evidence
Official or controlled checks carry the strongest weight here. Listed, missing, and ambiguous evidence stays visibly weaker than a verified pass.
Planning evidence
Nearby projects
Checking nearby planning applications.
About
Verified carpenter in Smethwick, West Midlands.
Reviews · public evidence
What customers say
5.0out of 5
Highlights
"prompt and efficient and understood issues and undertook work professionally"
"serj and his colleague were fantastic, they got here when the said they would, they worked very hard for two days solid and the quality of their workmanship is fantastic, even helping overcome a couple of issues with our less than square house! I'll definitely use them again and would highly recommend them to anyone"
"Serg and colleague visited my elderly Mother’s house twice to quote and sort out two external doors which were jamming. This involved planing down and completely rehanging. They were very prompt to quote, and to do the work. This was much appreciated because I live many miles away from my Mother and she needed to be able to use the doors. She is quite a determined woman to deal with and they were considerate. I felt the price was reasonable and the job was carried out quickly and well. I would not hesitate to use them again. Many thanks (and apologies for the delay in sending feedback.)"
Detailed reviews
prompt and efficient and understood issues and undertook work professionally
serj and his colleague were fantastic, they got here when the said they would, they worked very hard for two days solid and the quality of their workmanship is fantastic, even helping overcome a couple of issues with our less than square house! I'll definitely use them again and would highly recommend them to anyone
Serg and colleague visited my elderly Mother’s house twice to quote and sort out two external doors which were jamming. This involved planing down and completely rehanging. They were very prompt to quote, and to do the work. This was much appreciated because I live many miles away from my Mother and she needed to be able to use the doors. She is quite a determined woman to deal with and they were considerate. I felt the price was reasonable and the job was carried out quickly and well. I would not hesitate to use them again. Many thanks (and apologies for the delay in sending feedback.)
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Public evidence checks
Public evidence shownTrust checks and red flags
Public review evidence5.0★ from 178 public reviewsAcross CheckatradeCheckatrade2025 Checkatrade Awards - Regional Finalist
Sources
1 named sourcesEvery signal, traced to its origin
Review sources
Public evidence checks
What's strong, and what to check yourself
✓Strong signals
✓Rating: 5.0★
✓Review volume: 178
✓Verification: Verified
✓1 verified credential
!Worth checking yourself
!Source diversity: 1 source
Smart checks
Before you hire a builder
Never pay a large deposit up front — agree a staged payment schedule tied to completed milestones, and hold a small retention until snagging is done.
Get it in writing: an itemised quote with scope, materials, start and finish dates, and how any changes (variations) will be priced.
Be wary of a cash-only price or pressure to start tomorrow — both are red flags for an unaccountable job.
Ask to see a portfolio of completed work like yours, plus recent references you can contact.
Check the credentials and registrations that matter for this work — and that they are current.
Good to know
Common questions about First Step Builders
What do customers say about First Step Builders?
First Step Builders has 178 public reviews, averaging 5.0 out of 5. You can read the individual reviews and where each came from in the reviews section above.
Is First Step Builders qualified and accredited?
We hold 1 independently sourced credential for First Step Builders, including 2025 Checkatrade Awards - Regional Finalist. Each is attributed to the body that issued it in the credentials section.
Want an extra legitimacy check?
Run the Cowboy Checker on First Step Builders before you contact them.
