Trust score
85out of 100
Rating4.9★
Review volume756
Source diversity3 sources
VerificationListed
Based on rating, review volume, independent sources and verification. Evidence context — not a guarantee of workmanship.
About
Floor Direct Ltd has been vetted and approved by TrustATrader. Covering Greater London
Reviews · public evidence
What the public record says
4.9out of 5
Highlights
"We used this company to supply and fit a carpet for a vulnerable client we work with. We are a small charity that supports people in the community who are facing challenges. Ghassan was super fast, efficient and helpful. He came the same day to measure up and offered a selection of colours in the carpet that fit our budget. He and his team are warm, helpful and go the extra mile. We have subsequently used him for other clients and thank him for his excellent, professional approach."
"I needed a quick turn around on a contract job to supply and fit carpet to a livingroom and bedroom in a void flat, they were able to accommodate me within a few days at a great price and well managed with minimal input needed from myself. Would defiantly recommend to others and use again myself when needed"
"Excellent customer service, rgreat prices precise fitting and good standard of work my house looks great I would definitely recommend Floor Direct ltd."
Detailed reviews
Replies to reviews
We used this company to supply and fit a carpet for a vulnerable client we work with. We are a small charity that supports people in the community who are facing challenges. Ghassan was super fast, efficient and helpful. He came the same day to measure up and offered a selection of colours in the carpet that fit our budget. He and his team are warm, helpful and go the extra mile. We have subsequently used him for other clients and thank him for his excellent, professional approach.
Reply from the business
"Thank you for your feedback."
Would recommend floor Direct Ltd. they did a good job installing my carpet in the lounge and bedroom, in quick timeframe, even staying late to get it done. Thanks so much! Very affordable too.
Reply from the business
"Thank you for your feedback."
I needed a quick turn around on a contract job to supply and fit carpet to a livingroom and bedroom in a void flat, they were able to accommodate me within a few days at a great price and well managed with minimal input needed from myself. Would defiantly recommend to others and use again myself when needed
Excellent customer service, rgreat prices precise fitting and good standard of work my house looks great I would definitely recommend Floor Direct ltd.
5 star service, very friendly staff and competitive price. We had LVT flooring installed in our living room and carpet in bedrooms. Fitting was quick a professional, it looks very nice.
Reply from the business
"Thank you for your feedback."
Excellent service from beginning to end! Very professional. Would highly recommend and use again!
Reply from the business
"Thank you for your feedback."
Really helpful and friendly staff. Carpet variety great. Good value. Wouldn't go anywhere else for my carpets.
Reply from the business
"Thank you for your feedback."
Really Nice People, Very reliable and really good prices. Couldn't complain everything was perfect.
Reply from the business
"Thank you for your feedback."
I highly recommend this team. They sticked to the estimate, used high quality materials and did the job on time.
Reply from the business
"Thank you for your feedback."
The job was done very smoothly and nicely. Great customer service and workmanship.
Reply from the business
"Thank you for your feedback."
Very reasonable prices, staff very friendly and obliging. Highly Recommend
Reply from the business
"Thank you for your feedback."
Just moved into a new flat that needed new carpets. The amount of choice was amazing and so was the price. Excellent for people, would recommend
Reply from the business
"Thank you for your feedback."
Would definitely recommend Floor Direct. Excellent service from start to finish, fantastic prices and great customer care. Will certainly use again in the future Thank you
Very nice people very understanding and helpful and very polite has well will order again from them
Excellent service from start to finish! Staff were more than helpful in the shop! Fitting was convenient and efficient and of course, the carpets look GREAT!
Just had my flat carpeted, fitters were incredibly fast, professional and friendly. Price was so reasonable. Would use these guys again without hesitation, highly recommend.
Great customer service ... came and measured same day I enquired, provided the quote and arranged the fitting! Professional service Thank you
Great Company, good quality carpet, staff really aim to please. Would highly recommend!
They are just good with good prices
Amazing service! The staff were brilliant helping me find a solution suits my budget. Super quick I got my flooring done within one day from order to fit. I'm very happy about the service from A to Z.
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Recent work
50 photosWork photos from the public profile
Public evidence checks
Public evidence shownTrust checks and red flags
Public review evidence4.9★ from 756 public reviewsRated PeopleTrustATraderWebsite
Sources
3 named sourcesEvery signal, traced to its origin
Review sources
Rated PeopleTrustATrader
Official sources
Website
Public evidence checks
What's strong, and what to check yourself
✓Strong signals
✓Rating: 4.9★
✓Review volume: 756
✓Source diversity: 3 sources
!Worth checking yourself
!Verification: Listed
Public evidence last checked May 2026
Good to know
Common questions about Floor Direct Ltd
What do customers say about Floor Direct Ltd?
Floor Direct Ltd has 756 public reviews, averaging 4.9 out of 5, gathered across 3 independent sources. You can read the individual reviews and where each came from in the reviews section above.
How do I know Floor Direct Ltd's reviews are genuine?
Floor Direct Ltd's 756 public reviews are gathered and cross-checked across 3 independent public sources. Reviews spread across several named sources are harder to fake than a single polished page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
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