Plumber

Friendly Water

West Byfleet5.0· 823 reviews · 1 source
Companies House
Active incorporated business
Trust score
79out of 100
Rating5.0★
Review volume823
Source diversity1 source
VerificationListed

Based on rating, review volume, independent sources and verification. Evidence context — not a guarantee of workmanship.

Trust at a glance

What we can verify about Friendly Water

1 check

Each card summarises one evidence dimension from public sources — open it for the full detail and named source. This is evidence context, not a guarantee.

See the full verification checklist for Friendly Water

About

Verified household water treatment in West Byfleet, Surrey.

Reviews · public evidence

What customers say

5.0out of 5
823 reviews in public evidenceCross-checked across 1 source
CheckatradeSource profile linked

Highlights

"Installation of a new water softener was carried out politely and efficiently by the Friendly Water installer."

John MCheckatrade5.0 rating

"Friendly Water installed a complete Water Softener system, working hard to complete the work within a day and explaining how it worked and how to maintain it efficiently."

AnonymousCheckatrade5.0 rating

"From start to finish the service was impeccable and extremely friendly from office communications to installation engineer, just fab. Even after service has been prompt and courteous, would highly recommend."

AnonymousCheckatrade5.0 rating

Detailed reviews

John M5.0 / 5 ·

Installation of a new water softener was carried out politely and efficiently by the Friendly Water installer.

Checkatrade
Anonymous5.0 / 5 ·

Friendly Water installed a complete Water Softener system, working hard to complete the work within a day and explaining how it worked and how to maintain it efficiently.

Checkatrade
Anonymous5.0 / 5 ·

From start to finish the service was impeccable and extremely friendly from office communications to installation engineer, just fab. Even after service has been prompt and courteous, would highly recommend.

Checkatrade
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Local context

Rated 5.0★ — in line with the local average for plumbers in West Byfleet

Across 14 rated plumbers in West Byfleet, the typical rating is 5.0★. We compare against the same businesses a homeowner would find searching for this trade locally.

Companies House registration

Active incorporated business

Active

Friendly Water is linked to a Companies House entry. This shows the business registration, not evidence of workmanship or service quality.

Legal nameFriendly Water
Company number06247414
Incorporated
Official checkListed
Open Companies House entry (opens in new tab)
Public evidence checks

Trust checks and red flags

Public evidence shown
Public review evidence5.0★ from 823 public reviewsCheckatrade
Sources

Every signal, traced to its origin

1 named sources

Review sources

Checkatrade
Public evidence checks

What's strong, and what to check yourself

Strong signals
Rating: 5.0★
Review volume: 823
!Worth checking yourself
!Source diversity: 1 source
!Verification: Listed
Verify at the sourceCheck them yourself

Approved plumbers on the free WaterSafe register are vetted, qualified to the water regulations and insured. Check they're listed, or find a WaterSafe-approved plumber near you.

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Good to know

Common questions about Friendly Water

What do customers say about Friendly Water?

Friendly Water has 823 public reviews, averaging 5.0 out of 5. You can read the individual reviews and where each came from in the reviews section above.

Is Friendly Water a registered business?

Friendly Water is a registered business on Companies House (company number 06247414), incorporated 15 May 2007, listed as active. This confirms the legal registration of the business — not evidence of workmanship or service quality.

Smart checks

Before you hire a plumber

Agree the call-out fee, the hourly or fixed rate, and whether parts are charged on top — in writing — before an emergency plumber starts. Out-of-hours overcharging and 'while I'm here' add-ons are common complaints.
Be wary of a plumber who, on a first visit, says your whole system or boiler must be replaced — get a second opinion and an itemised quote (parts and labour separately) before agreeing to major work.
Gas and boiler work is a separate, regulated trade — not general plumbing. Make sure anyone working on a gas appliance is specifically registered to do gas work, and ask to see that registration before they start.
Look for consistent reviews across several named sources, not one polished profile.
Check any verified credentials, and that the business details independently check out.
Want an extra legitimacy check?
Run the Cowboy Checker on Friendly Water before you contact them.
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