“Lewis communicated well” · Checkatrade, 7 Dec 2025
“He clearly communicated his arrival time and the estimated costs upfront.” · Checkatrade, 18 Nov 2025
Public evidence profile
Giles Gas & Plumbing
Emergency callout
Central Heating Repair
Trust Score
52out of 100
- Rated 5.0 from 72 reviews
- Reviewed 8 months ago
How this score is worked out
Rating5.0 / 5
Review volume72
Independent sources1 independent public source
CredentialsNo credentials shown yet
How this score is made up
What customers say38.6 of 60
Independent checks8.6 of 30
Track record5 of 10
See the independent checks
- Licences and credentials0 of 10.1
- Ways to reach them8.6 of 10.1
- Reviewed on more than one site0 of 5.1
- Registered company details0 of 3.4
- Photos of their work0 of 0.8
- Industry recognition0 of 0.4
Missing evidence lowers the score because we can't check it. It doesn't mean it doesn't exist. Claiming a profile never changes the score. Evidence context, not a guarantee of workmanship.
From Checkatrade
Emergency callout
Lists emergency callout on Checkatrade for:
- Central Heating Repair
This is how they list themselves on Checkatrade. Call ahead to confirm they can come out for your job right now before you rely on it.
From customer reviews
What customers consistently say
Recurring themes from 3 customer reviews on Checkatrade.
Reviews · public evidence
What customers say
These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
5.0out of 5
Where these reviews are published
- Checkatrade72 reviews · 5.0 avg
Detailed reviews
These are the individual reviews we hold for Giles Gas & Plumbing, including the highlights above. The 72 headline total is the review volume reported across public review sources.
Lewis communicated well, was punctual, and did an excellent job. Will definitely be using him again.
Lewis contacted me promptly to book the combi boiler repair and service for the very next day. He clearly communicated his arrival time and the estimated costs upfront. Lewis arrived exactly when he said he would and conducted the work efficiently and to a high standard. I would definitely recommend his services to anyone needing boiler work and will use him again in the future. Many thanks!
Local context
Rated 5.0, in line with the local average for plumbers in Brighton
Across 303 plumbers in Brighton, the typical rating is 4.9 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally.
Sources
1 named public sourceWhere this information comes from
Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.
Review sources
Check dates vary by source. Where we hold a date, the check shows it.
About
Central heating in Brighton.
Services they list
Gas Boiler InstallationGas Boiler Servicing / RepairGas Central Heating InstallationGas Central Heating Servicing / RepairGas Cooker InstallationGas Safety Checks - CP12Smart Thermostats
Listed on public sources or the business's own website; check directly that they cover your job before you book.
Areas served
Brighton
The areas they list covering on a public directory; confirm they cover your address before you book.
Your own checks
What to check before you hire
Worth checking yourself
Their public evidence comes from a single source. Look them up on another site before deciding.
No credentials are shown here and the business has not claimed this profile. Ask to see certificates and insurance directly.
Verify at the sourceCheck them yourself
Approved plumbers on the free WaterSafe register are vetted, qualified to the water regulations and insured. Check they're listed, or find a WaterSafe-approved plumber near you.
Check the WaterSafe registerAgree the call-out fee, the hourly or fixed rate, and whether parts are charged on top, in writing, before an emergency plumber starts. Out-of-hours overcharging and 'while I'm here' add-ons are common complaints.
Be wary of a plumber who, on a first visit, says your whole system or boiler must be replaced. Get a second opinion and an itemised quote (parts and labour separately) before agreeing to major work.
Gas and boiler work is a separate, regulated trade, not general plumbing. Make sure anyone working on a gas appliance is specifically registered to do gas work, and ask to see that registration before they start.
Want an extra legitimacy check? Run the Cowboy Checker on Giles Gas & Plumbing before you contact them.
Run Cowboy Checker →Good to know
Common questions about Giles Gas & Plumbing
Is Giles Gas & Plumbing a legitimate business?
Giles Gas & Plumbing has 72 independent public reviews, rated 5 out of 5. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about Giles Gas & Plumbing?
Giles Gas & Plumbing has 72 public reviews, averaging 5 out of 5. You can read the individual reviews and where each came from in the reviews section above.
How do I know Giles Gas & Plumbing's reviews are genuine?
Giles Gas & Plumbing's 72 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
What does Giles Gas & Plumbing specialise in?
Giles Gas & Plumbing lists specialist services including Gas Boiler Installation, Gas Boiler Servicing / Repair, Gas Central Heating Installation, Gas Central Heating Servicing / Repair, Gas Cooker Installation, Gas Safety Checks - CP12. If your job is one of these, look for it in their listed services or ask them to confirm for your project.