Heatwave provided an outstanding customer and professional service. They were the first to respond and provided a clear competitive quotation and timescale. They kept me informed of the timing for the work. They arrived within the agreed time and carried out the work professionally, and completed it efficiently. Everything was left clean and tidy. They explained the work and answered my questions. Heatwave will be my first choice in the future.
Public evidence profile
Heatwave Plumbing
Emergency callout
Central Heating Repair, Plumber
Trust Score
55out of 100
- Rated 5.0 from 111 reviews
- 3 reviews in the last 12 months
How this score is worked out
Rating5.0 / 5
Review volume111
Independent sources1 independent public source
CredentialsNo credentials shown yet
How this score is made up
What customers say40.9 of 60
Independent checks8.6 of 30
Track record5 of 10
See the independent checks
- Licences and credentials0 of 10.1
- Ways to reach them8.6 of 10.1
- Reviewed on more than one site0 of 5.1
- Registered company details0 of 3.4
- Photos of their work0 of 0.8
- Industry recognition0 of 0.4
Missing evidence lowers the score because we can't check it. It doesn't mean it doesn't exist. Claiming a profile never changes the score. Evidence context, not a guarantee of workmanship.
From Checkatrade
Emergency callout
Lists emergency callout on Checkatrade for these jobs:
- Central Heating Repair
- Plumber
This is how they list themselves on Checkatrade. Call ahead to confirm they can come out for your job right now before you rely on it.
Reviews · public evidence
What customers say
These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
5.0out of 5
Customers often mention
Where these reviews are published
- Checkatrade111 reviews
Detailed reviews
These are the individual reviews we hold for Heatwave Plumbing, including the highlights above. The 111 headline total is the review volume reported across public review sources.
Stuart was excellent, kept me informed of progress and his work was excellent.
On boxing day we had noticed our heating was playing up, not an ideal time of the year for this to happen, particuarly when I have my 1 year old at home. So the following day i requested a service for it, then half an hour later it went completely. We contacted 12 people, british gas said over £200 and can arrive on the Tuesday, another company said over £300 for Tuesday, another said £120 callout fee that day. The others didnt even respond or they declined. Stuart from Heatwave called me after 30 minutes, he was more than fair and came out to us an hour later and fixed/serviced our boiler.
Local context
Rated 5.0, in line with the local average for plumbers in Cheltenham
Across 32 plumbers in Cheltenham, the typical rating is 4.9 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally.
Sources
1 named public sourceWhere this information comes from
Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.
Review sources
Check dates vary by source. Where we hold a date, the check shows it.
About
Central heating in Cheltenham, Gloucestershire.
Services they list
Bathroom & Kitchen PlumbingGas Boiler InstallationGas Boiler Servicing / RepairGas Central Heating InstallationGas Central Heating Servicing / RepairGas Cooker InstallationGas Safety Checks - CP12General PlumbingPipe FitterPlumbing RepairsPower FlushingRadiator Installation
Listed on public sources or the business's own website; check directly that they cover your job before you book.
Areas served
CheltenhamGloucestershire
The areas they list covering on a public directory; confirm they cover your address before you book.
Your own checks
What to check before you hire
Worth checking yourself
Their public evidence comes from a single source. Look them up on another site before deciding.
No credentials are shown here and the business has not claimed this profile. Ask to see certificates and insurance directly.
Verify at the sourceCheck them yourself
Approved plumbers on the free WaterSafe register are vetted, qualified to the water regulations and insured. Check they're listed, or find a WaterSafe-approved plumber near you.
Check the WaterSafe registerAgree the call-out fee, the hourly or fixed rate, and whether parts are charged on top, in writing, before an emergency plumber starts. Out-of-hours overcharging and 'while I'm here' add-ons are common complaints.
Be wary of a plumber who, on a first visit, says your whole system or boiler must be replaced. Get a second opinion and an itemised quote (parts and labour separately) before agreeing to major work.
Gas and boiler work is a separate, regulated trade, not general plumbing. Make sure anyone working on a gas appliance is specifically registered to do gas work, and ask to see that registration before they start.
Want an extra legitimacy check? Run the Cowboy Checker on Heatwave Plumbing before you contact them.
Run Cowboy Checker →Good to know
Common questions about Heatwave Plumbing
Is Heatwave Plumbing a legitimate business?
Heatwave Plumbing has 111 independent public reviews, rated 5.0 out of 5. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about Heatwave Plumbing?
Heatwave Plumbing has 111 public reviews, averaging 5.0 out of 5. You can read the individual reviews and where each came from in the reviews section above.
How do I know Heatwave Plumbing's reviews are genuine?
Heatwave Plumbing's 111 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
Has Heatwave Plumbing had recent public reviews?
Heatwave Plumbing has 3 public reviews dated within the last 12 months. That shows their review history includes recent feedback; it does not prove current availability, so confirm capacity before hiring.
What does Heatwave Plumbing specialise in?
Heatwave Plumbing lists specialist services including Bathroom & Kitchen Plumbing, Gas Boiler Installation, Gas Boiler Servicing / Repair, Gas Central Heating Installation, Gas Central Heating Servicing / Repair, Gas Cooker Installation. If your job is one of these, look for it in their listed services or ask them to confirm for your project.