“Professional honest and genuine team who have provided us with really great service and a great new boiler - thanks John and Francis!”
Public evidence profile
Highgate heating and plumbing Ltd.
- 556 reviews across 2 review sources, rated 5.0 where a rating is published
- 10 reviews in the last 12 months
How this score is worked out
How this score is made up
See the independent checks
- Licences and credentials0.6 of 8.3
- Ways to reach them8.3 of 8.3
- Reviewed on more than one site3.1 of 6.2
- Registered company details4.1 of 4.1
- Photos of their work0 of 2.1
- Industry recognition0 of 1
Missing evidence lowers the score because we can't check it. It doesn't mean it doesn't exist. Claiming a profile never changes the score. Evidence context, not a guarantee of workmanship.
What customers say
These reviews are published independently on the named public sources below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
- Checkatrade541 reviews
- Which? Trusted Traders15 reviews · 5.0 avg
Highlights
“Incredible, prompt service and communication.”
“Service and Maintain my plumbing. Easy to deal with. Communicate well. Reliable. Get the job done with the minimum of fuss. Costs reasonable”
Detailed reviews
These are the individual reviews we hold for Highgate heating and plumbing Ltd., including the highlights above. The 556 headline total is the review volume reported across public review sources.
Great service
Very easy boiler and heating checks. Tradesman was very friendly and the certificate was issued quickly. Would definitely recommend.
Work completed:
- Customer Service
- 5 / 5
- Quality
- 5 / 5
- Value
- 5 / 5
Quick, effective and reasonably priced
The radiators in the lower part of the house were not working well at all and I feared I would need a new pump and a power flush but the engineer did a good check and rebalanced the system. All rads are now working well. The job was done quickly and was reasonably priced -- a great relief because I have been ripped off in the past by an approved central heating engineer. Phew!
Work completed:
- Customer Service
- 5 / 5
- Quality
- 5 / 5
- Value
- 5 / 5
Evidently very efficient work
Michael from Highgate Heating & Plumbing came with his son and apprentice Michael to do an electrical job in early December 2025. I am unable to pass judgement on the quality of the work because I am not an electrician, but I have every confidence in it since it was from a firm that was recommended by Which Trusted Traders. All I do know is that it was carried out efficiently, pleasantly, and quickly and at a reasonable price.
Work completed:
- Customer Service
- 5 / 5
- Quality
- 4 / 5
- Value
- 4 / 5
Super quick emergency call out
Smashed a plug socket at 4:30 pm on a Friday, and all the electricity for the sockets in the entire flat went out I was looking forward to a weekend with no working plugs at all, but by 5:30 pm, after a 2-minute phone call had an electrician round who got it all fixed up and the socket replaced incredibly quickly. Way under an hour The guy on the phone line was really understanding and managed to get their best guy over here last minute. The electrician himself was really good at his work and friendly After many unfortunate past incidents with other companies, this whole experience was a breath of fresh air.
Work completed:
- Customer Service
- 5 / 5
- Quality
- 5 / 5
- Value
- 5 / 5
First class Service
I contacted John regarding an issue with my oven, fire alarms, and boiler service. They have the expertise to sort out all issues, and have now become my regular contact for my annual boiler service. They were first class with communication and answering any questions I had. After a few really bad experiences with finding a plumber online, HH is my choice every time and will continue to use them in the future. I'd recommend them for anyone looking for a professional, trustworthy company. Thank you, HH.
Work completed:
- Customer Service
- 5 / 5
- Quality
- 5 / 5
- Value
- 5 / 5
Read the other 10 detailed reviews on this pageShow fewer reviews
Thank you!
Thank you, John and your team, for all the capable help and professional work. I wish you all the best for your continued success.
Work completed:
- Customer Service
- 5 / 5
- Quality
- 5 / 5
- Value
- 5 / 5
Thank you John and your team for all the capable help and professional work. I wish you all the best for your continued success.
Solid quality work
Very much appreciated the quality work that was done in an honest and friendly manner - will use HH again
Work completed:
- Customer Service
- 5 / 5
- Quality
- 5 / 5
- Value
- 5 / 5
Really quick and professional
We had an issue with our boiler and it was sorted really quickly. The gentlemen arrived on time and managed to identify the issue really quickly and then carried out the repair again perfectly. We were also offered advice on what to ask for during future services which was really helpful! I highly recommend.
Work completed:
- Customer Service
- 5 / 5
- Quality
- 5 / 5
- Value
- 5 / 5
Reliable and trustworthy
Extremely fast response time, pleasure to work with. Very professional and courteous. Thanks for dealing with our emergency. Highly recommend!
Work completed:
- Customer Service
- 5 / 5
- Quality
- 5 / 5
- Value
- 5 / 5
Extremely fast response time, pleasure to work with. Very professional and courteous. Will definitely work with them again
I have used them several times and have always found them to be very professional with the work done to a high standard
John responded to my call immediately and Udo was with us within 4 hours to find and repair the leak which involved lifting carpet and floorboards and putting everything back perfectly. Udo has serviced our boiler for three years and is a lovely guy who really knows what he is doing.
Fast efficient friendly
We have used Highgate Heating on several occasions and their work is always spot on. The guys are always quick to respond - they’re very good at what they do and are friendly. They’re good value too.
Work completed:
- Customer Service
- 5 / 5
- Quality
- 5 / 5
- Value
- 5 / 5
Very impressed and strongly recommend
We were very impressed with the work we received from Highgate Heating and Plumbing. In fitting a new boiler, John, Emile and the team offered a professional service and went above and beyond to deliver things to a high standard. We have had negative experiences with other companies and that has only highlighted to us how lucky we were to find Highgate Heating. We strongly recommend this company.
Work completed:
- Customer Service
- 5 / 5
- Quality
- 5 / 5
- Value
- 5 / 5
What customers consistently say
Recurring themes from 150 customer reviews across 2 review sources.
Customers who keep coming back: “Have used Highgate Heating on a number of occasions over years - always provide a timely, reliable and high quality service.” · Checkatrade, 11 Oct 2025
Reviewers confirm: Final price matched the quote. “after the job had finished it turned out to be less than the quote I was given!” · Checkatrade, 16 May 2024
“Easy to deal with. Communicate well.” · Checkatrade, 15 Nov 2025
“They were first class with communication and answering any questions I had.” · Which? Trusted Traders, 4 Aug 2025
“Quick, clear, helpful and enjoyable communication from John at the company.” · Checkatrade, 1 Nov 2024
“Reliable. Get the job done with the minimum of fuss.” · Checkatrade, 15 Nov 2025
“Have used Highgate Heating on a number of occasions over years - always provide a timely, reliable and high quality service.” · Checkatrade, 11 Oct 2025
“The plumber came on time. Was very professional and carried out appropriate checks” · Checkatrade, 28 Nov 2024
“always provide a timely, reliable and high quality service.” · Checkatrade, 11 Oct 2025
“Very much appreciated the quality work that was done in an honest and friendly manner” · Which? Trusted Traders, 3 Jul 2025
“the work done to a high standard” · Checkatrade, 3 May 2025
Credentials and memberships
These credentials and memberships are attributed to named public sources. Check the source before relying on them.
- Source checked
- 25 Jun 2026
Active incorporated business
Highgate Heating And Plumbing Ltd. is linked to a Companies House entry. This shows the business registration, not evidence of workmanship or service quality.
Why this helps you judge trust: this trader is linked to a registered company with named people who are legally accountable for it, on an official register anyone can check, a layer of accountability an unregistered trader doesn't offer. Around 15 years on the register also points to an established business rather than a brand-new one.
Photos listed on Which? Trusted Traders
These sources do not label every image as completed work. The gallery may include projects, people, logos or certificates, so it does not count as completed-work evidence.
Where this information comes from
Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.
Review sources
Business and public registers
Check dates vary by source. Where we hold a date, the check shows it.
About
Highgate Heating and Plumbing Ltd. are a reputable and reliable plumbing, heating, building, tiling and electrical company with many years’ experience. We offer very competitive prices and our workmanship is second to none. Our team will work quickly and efficiently to resolve any issues or requests you may have. Most problems are fixed within an hour. Our goal is to provide 100% satisfaction to our customers.
Services they list
Listed on public sources or the business's own website; check directly that they cover your job before you book.
Areas served
The areas they list covering on a public directory; confirm they cover your address before you book.
What this business says about itself
What this business says about itself
- Emergency availability: 24 hours
- Guarantee: guarantee of workmanship
- Established: 2011 (15 years in business)
- Areas served: Kentish Town, Camden, Hampstead
- Brands they work with: Vaillant, Worcester Bosch
- VAT number they state: GB 232606434 · check on the HMRC VAT checker (opens in new tab)
Accreditations it displays. Confirm each is current on the official register before you hire:
- Gas Safe Register · verify (opens in new tab)
These are statements the business makes on its own website, worth confirming in writing (and on the official registers) before you hire, not independently verified by us.
What to check before you hire
Electrical work in homes in England & Wales should be done by a registered competent person who can self-certify it meets the Part P safety rules. Check they're on the official register.
Check the electrical registerWant an extra legitimacy check? Run the Cowboy Checker on Highgate heating and plumbing Ltd. before you contact them.
Run Cowboy Checker →About this business
Common questions about Highgate heating and plumbing Ltd.
Is Highgate heating and plumbing Ltd. a legitimate business?
As of 13 Aug 2026, we hold 556 independent reviews across Checkatrade and Which? Trusted Traders for this business, and Companies House lists Highgate Heating And Plumbing Ltd. (no. 07666171) as active, checked 20 Jul 2026. This is independent public evidence, not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about Highgate heating and plumbing Ltd.?
Highgate heating and plumbing Ltd. has 556 public reviews, averaging 5 out of 5, gathered across 2 review sources, 1 of which publish a rating. You can read the individual reviews and where each came from in the reviews section above.
How do I know Highgate heating and plumbing Ltd.'s reviews are genuine?
Highgate heating and plumbing Ltd.'s 556 public reviews are gathered and cross-checked across 2 review sources. Reviews spread across several review sources are harder to fake than a single polished page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
Has Highgate heating and plumbing Ltd. had recent public reviews?
Highgate heating and plumbing Ltd. has 10 public reviews dated within the last 12 months. That shows their review history includes recent feedback; it does not prove current availability, so confirm capacity before hiring.
Is Highgate heating and plumbing Ltd. qualified and accredited?
We hold 1 independently sourced credential for Highgate heating and plumbing Ltd., including Which? Trusted Traders. Each is attributed to the body that issued it in the credentials section. For example, Which? Trusted Traders is Which? Trusted Trader: an endorsement from the consumer champion Which?, given to traders who pass its assessment process.
Is Highgate heating and plumbing Ltd. a registered business?
Highgate Heating And Plumbing Ltd. is a registered business on Companies House (company number 07666171), incorporated 10 Jun 2011, listed as active. This confirms the legal registration of the business, not evidence of workmanship or service quality.
Does Highgate heating and plumbing Ltd. guarantee their work?
They state on their own website that guarantee of workmanship. This is the business's own statement on their website, not something we have independently checked. Get the terms in writing before you agree to the job.
What does Highgate heating and plumbing Ltd. specialise in?
Highgate heating and plumbing Ltd. lists specialist services including Bathroom & Kitchen Plumbing, Blocked Baths, Blocked Sinks, Blocked Toilets, Gas Boiler Installation, Gas Boiler Servicing / Repair. If your job is one of these, look for it in their listed services or ask them to confirm for your project.
What areas does Highgate heating and plumbing Ltd. cover?
They state on their own website that they cover Kentish Town, Camden, Hampstead. This is the business's own statement on their website, not something we have independently checked. Confirm they cover your postcode before booking.
When was Highgate heating and plumbing Ltd.'s website registered?
Highgate heating and plumbing Ltd.'s website has been online since 2011, according to the public domain registry. This dates the website, not necessarily when the business began trading.
