Plumber

Hitgas Ltd

London5.0· 37 reviews · 4 sources
Companies House
Active incorporated business
Trust score
84out of 100
Rating5.0★
Review volume37
Source diversity4 sources
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About

A small family run business We are a Heating and Plumbing company specializing in reactive repair work. From leaks to boiler servicing, repair and installation. We are gas safe registered, Members of the Chartered Institute of Plumbing and Heating engineering, engineering council, Water safe registered, Members of the Trustmark scheme and many more. The business was started by Chris Teale, a Master plumber one of less than 200 in great Britain. The core principal behind the company is still the same today Honesty, Integrity and Trust that's what the HIT in HITGAS stands for. So if its a simple gas safety check, dripping tap or full heating installation you are looking for we would love to hear from you. Our website http://www.hitgas.co.uk/contact

Reviews · public evidence

What customers say

5.0out of 5
37 reviews in public evidenceCross-checked across 1 source
Which? Trusted Traders37 reviews · 5.0 avg

Highlights

"I have used Hitgas over the last 18 months for a variety of jobs such as a blocked toilet, fitting new radiators and a new boiler. I have always found them to be reliable, helpful and very knowledgeable. Chris and the team always give a first class service, and go to the extra mile. Personally, I would not use anyone else."

Danny, HertfordshireWhich? Trusted Traders5.0 rating

"Another reliable job from Hitgas, would highly recommend this company."

Trish, HertfordshireWhich? Trusted Traders5.0 rating

"Our 20 year old boiler was assessed in advance of a new one being fitted. Nick our engineer and his colleague, were polite and respectful. They arrived promptly on both days and kept me informed of all that was happening. Clean & efficient job was completed in 5 hours. All was left tidy and clear."

Anne, HertfordshireWhich? Trusted Traders5.0 rating

Detailed reviews

Danny, Hertfordshire5.0 / 5

I have used Hitgas over the last 18 months for a variety of jobs such as a blocked toilet, fitting new radiators and a new boiler. I have always found them to be reliable, helpful and very knowledgeable. Chris and the team always give a first class service, and go to the extra mile. Personally, I would not use anyone else.

Which? Trusted Traders
Trish, Hertfordshire5.0 / 5

Another reliable job from Hitgas, would highly recommend this company.

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Patricia, Hertfordshire4.7 / 5

As always when using Hitgas the plumber arrived promptly and carried out the work professionally. Upon request, gave additional advice and made suggestions for economic use and efficiency. Would warmly recommend this company and its employees.

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Anne, Hertfordshire5.0 / 5

Our 20 year old boiler was assessed in advance of a new one being fitted. Nick our engineer and his colleague, were polite and respectful. They arrived promptly on both days and kept me informed of all that was happening. Clean & efficient job was completed in 5 hours. All was left tidy and clear.

Which? Trusted Traders
Jennie5.0 / 5

I had a bit of an emergency with a boiler that wasn't working, so no heating in January! The lovely Sarah in the office arranged for the team to come round within hours and Chris and Jordan were lovely, efficient and kind. Hitgas are now my go-to plumbers.

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2011-08-05 22:01:35.5275.0 / 5

My daughter, who lives a little out of area, had a boiler malfunction!! She called in a local plumber who only wanted to sell her a new boiler, which she felt was excessive. She called dad in to help, and dad called Chris at HITgas - who I have used before. The pump was the offending part, which was replaced, and cost a whole lot less than the previous boiler quote. The daughter is now happy that she has hot water, and that makes dad happy. Thanks to all at HITgas

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Robinlady5.0 / 5

We called out Hitgas to service our boiler. A fantastic service from Danny and we will definitely use them again. We were so impressed we asked them to book us in for our boiler service next year. If you want service like it used to be do not hesitate to contact Hitgas.

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Customer in Hertfordshire5.0 / 5

I have known Chris since he started his company. He came knocking on my door, trying to drum up business because either he was going to lose his job or did not like his new employers. I admired him for that. Since then he or Danny have serviced my boiler, always efficiently, friendly and clean. We needed a new boiler and there was no hesitation Hitgas would do it. Gerry and his apprentice Jordan were the fitters. Gerry assessed every part of the job before starting and having started explained in detail to Jordan what had to be done and how. They started early finished late always clearing up and putting there tools away. After the job was finished, Chris phoned to make sure we were happy and we certainly are. Alan Dawson

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Customer in Hertfordshire5.0 / 5

A superb company, who are excellent at heating and plumbing issues. My 98 year old mother was informed by Affinity water that her sink outlet was draining incorrectly into a rain water drain. She was subsequently told by a local plumber that her boiler had a faulty flue and should be disconnected. He then reported her to the gas company. Hitgas re routed the sink into a cast iron waste pipe and replaced the faulty flue. All was carried out quickly, efficiently and with consideration for an elderly lady living on her own. I would recommend them highly.

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Customer in Hertfordshire5.0 / 5

Phoned the company, a quick appointment was done at a convenient time and date for me. Engineer (Dany)arrived in time like a clock. He knew what was doing, working and in the same time explaining the steps like a real surgeon. Job completed, was very impressed by these guys, trustful, reliable. If you really need a professional do not hesitate to call them. Nowadays there are so many gas engineers but, these are 'the elite team'...I will use them for now on and will share their contact with all my friends. And if you're reading this you should do it too.

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Customer in Greater London5.0 / 5

Turned up on time and very polite. Fitted new radiator in new position. Done with no fuss and nice job. Will definitely use again and recommend.

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Customer in Greater London5.0 / 5

Chris Teale installed a new boiler, plus associated plumbing etc works. It was completed promptly and at a good price. He was very helpfully, explaining everything as he progressed. After installing the boiler, he additionally replaced some tiling, made good brickwork, and other work to an excellent standard. I can highly recommend him - 5+ stars!

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Customer in Greater London5.0 / 5

Chris Teale came to replace 2 very old radiators for us. He was very helpful with his advice, his quote was accurate and the radiators he sourced were exactly what was needed. He was very efficient and scrupulously clean and neat in his work and very pleasant to deal with. I will certainly ask him to return if we should need any further work.

Which? Trusted Traders
Customer in Greater London5.0 / 5

Chris came and replaced a very old concealed shower unit with a much better bar mixer shower. This involved having to break the tiles to access the plumbing in the walls. He did an absolutely fantastic job and I'm extremely happy with the end result. He even re-grouted ALL the tiles, and replaced the sealant at the bottom of the shower tray (which was all covered in black mould), even though he didn't need to. The trickiest bit was trying to find tiles that matched, as I've only been in this flat one year and there's no record of what the original tiles were, or no leftovers in the storage area. I'm very happy with the tiles he found to match and he's done a marvellous job making everything nice and symmetrical. Chris also serviced my boiler and did a chemical top-up/inhibitor check while he was there. All around, fantastic service and a job well done for a reasonable price! Highly recommended.

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Customer in Greater London5.0 / 5

I contacted Hitgas about fitting a new kitchen tap I had purchased. I also asked if they would take a look at 2 concealed toilet cisterns which were leaking. Chris came back to me straight away with a date he could attend and a quote for fitting the tap. He arrived on time and was really friendly. He fitted the tap and it works brilliantly. He also investigated the problem with the cisterns. He quickly identified the problem. He explained that this was a DIY job and I would probably need to replace the valves every 5 years due to the limescale content of the water. Rather than charge me for supplying and fitting new valves he showed me how to remove and fit the part (even created a short tutorial video showing me what to do) and told me where I could purchase the part locally, which was very good of him. I collected the parts, fitted them and the problem is resolved. Highly recommended.

Which? Trusted Traders
Anthony in Greater London5.0 / 5

I needed to change radiator layout in one room as part of a refit and replace an old radiator in another room. Chris is very knowledgeable and took the time to advise on locations, rad types and sizes etc. So I made the decision and he came to remove old radiators, cap some redundant pipes and fit two new radiators. A lovely job and we are very happy with the result. And he is super friendly!

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Customer in Hertfordshire5.0 / 5

The T in HIT is for Trust, and I completely trust Chris to do a professional job, leaving everything working and beautiful. He does our boiler maintenance, has put in a new shower mechanism with associated pipework and fresh tiling, and also a new radiator. He is excellent.

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Customer in Greater London5.0 / 5

Chris installed our boiler recently, and has been servicing it every subsequent year. He’s very knowledgeable, efficient and reliable. I’d recommend him any time 5 ⭐ !

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Customer in Greater London5.0 / 5

I have used Hitgas for over 10 years for boiler maintenance and various plumbing jobs. Chris is very professional and knowledgeable and his work is always top class. I have recommended Hitgas to many people.

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Customer in Greater London5.0 / 5

We contacted Chris recently to service our boiler and unvented cylinder to and to sort out two "mysterious" leaks, one under the kitchen sink and the other in the toilet area of the bathroom. Chris promptly identified the causes of both leaks, explained them to us and did the necessary repairs. He also advised on replacement parts for our old toilet and agreed to come back later in the year to fit them. We found Chris not only very knowledgeable and efficient but also very pleasant to communicate with. We shall certainly have him back in future to help sort our other plumbing problems around the house.

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Local context

Rated 5.0★ — above the local average for plumbers in London

Across 751 rated plumbers in London, the typical rating is 4.9★. We compare against the same businesses a homeowner would find searching for this trade locally.

Companies House registration

Active incorporated business

Active

HITGAS LTD is linked to a Companies House entry. This shows the business registration, not evidence of workmanship or service quality.

Legal nameHITGAS LTD
Company number07891875
Incorporated
Registered activityPlumbing & heating installation
Official checkListed
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Public evidence checks

Trust checks and red flags

Public evidence shown
Public review evidence5.0★ from 37 public reviewsAcross Which? Trusted TradersCompanies HouseCompanies House OfficersThomson LocalWhich? Trusted Traders
Sources

Every signal, traced to its origin

4 named sources
Independent checks

About this business

A real, registered businessWe cross-checked Companies House: this business is officially registered for work that matches the plumber services it advertises - independent confirmation it's a genuine business set up to do this kind of work, not just a directory entry.
Public evidence checks

What's strong, and what to check yourself

Strong signals
Rating: 5.0★
Review volume: 37
Source diversity: 4 sources
!Worth checking yourself
!Verification: Listed

Public evidence last checked May 2026

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Good to know

Common questions about Hitgas Ltd

What do customers say about Hitgas Ltd?

Hitgas Ltd has 37 public reviews, averaging 5 out of 5, gathered across 4 independent sources. You can read the individual reviews and where each came from in the reviews section above.

How do I know Hitgas Ltd's reviews are genuine?

Hitgas Ltd's 37 public reviews are gathered and cross-checked across 4 independent public sources. Reviews spread across several named sources are harder to fake than a single polished page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.

Is Hitgas Ltd a registered business?

HITGAS LTD is a registered business on Companies House (company number 07891875), incorporated 23 Dec 2011, listed as active. This confirms the legal registration of the business — not evidence of workmanship or service quality.

Smart checks

Before you hire a plumber

Agree the call-out fee, the hourly or fixed rate, and whether parts are charged on top — in writing — before an emergency plumber starts. Out-of-hours overcharging and 'while I'm here' add-ons are common complaints.
Be wary of a plumber who, on a first visit, says your whole system or boiler must be replaced — get a second opinion and an itemised quote (parts and labour separately) before agreeing to major work.
Gas and boiler work is a separate, regulated trade — not general plumbing. Make sure anyone working on a gas appliance is specifically registered to do gas work, and ask to see that registration before they start.
Look for consistent reviews across several named sources, not one polished profile.
Check any verified credentials, and that the business details independently check out.
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