“They are always on time, polite, efficient and tidy.” · Checkatrade, 13 Aug 2023
“Prompt and reliable.” · Checkatrade, 19 Apr 2022
“were reliable and tidy, and completed the job in good time.” · Checkatrade, 9 Nov 2021
Public evidence profile · Checked March 2026
JFL Group
Trust Score
52out of 100
52 out of 100, with a caution: newest review we found is from May 2024. Weigh that age against the score.
- Rated 5.0 from 90 reviews
Newest review May 2024
How this score is worked out
Rating5.0 / 5
Review volume90
Independent sources1 independent public source
CredentialsNo credentials shown yet
How this score is made up
What customers say42.1 of 60
Independent checks2.9 of 30
Track record6.9 of 10
See the independent checks
- Licences and credentials0 of 10.3
- Ways to reach them2.9 of 3.4
- Reviewed on more than one site0 of 5.1
- Registered company details0 of 5.1
- Photos of their work0 of 4.3
- Industry recognition0 of 1.7
Missing evidence lowers the score because we can't check it. It doesn't mean it doesn't exist. Claiming a profile never changes the score. Evidence context, not a guarantee of workmanship.
From customer reviews
What customers consistently say
Recurring themes from 88 customer reviews on Checkatrade. Analysis updated 16 Aug 2026.
Customers who keep coming back: “I have used JFL previously and have always found their work to be exceptional.” · Checkatrade, 13 Aug 2023
Respectful and tidy in your home: “Job took approximately 5 hours. I am so pleased with the service I received - the team were prompt, courteous and worked solidly. Very tidy too!” · Checkatrade, 16 May 2020
“James went through everything in detail from start to finish, told us what was happening and checked everything was ok as the work was being done.” · Checkatrade, 14 Dec 2020
“Communicated well about timelines which was very helpful.” · Checkatrade, 22 Oct 2020
“Very good standard of workmanship, good communication, extremely tidy.” · Checkatrade, 31 Jul 2020
Reviews · public evidence
What customers say
These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
5.0out of 5
Often reviewed for
Customers often mention
Where these reviews are published
- Checkatrade90 reviews · 5.0 avg
Highlights
“We contacted James to quote us for a granite set entrance to our drive and replacement of our gravel drive. From initial contact, to quote and delivery James and his team were prompt, tidy and finished the work to a very high standard. We are thrilled with the work and wouldn’t hesitate to recommend JFL group.”
“I have used JFL previously and have always found their work to be exceptional. They a great company to work with, James always responses promptly and answers any queries. They are always on time, polite, efficient and tidy. Would highly recommend”
“James and his team carried out the work within the agreed timescales and were prompt, polite and respectful during the month they were working on the garden. James liaised with us throughout to ensure things were going as planned, and gave valuable advice and guidance where needed. He carried out the work to a very high standard and the team always cleaned up when they left and took a great deal of care when carrying out the work. We were completely happy with the work they carried out and will definitely use the company again in the future.”
Detailed reviews
These are the individual reviews we hold for JFL Group, including the highlights above. The 90 headline total is the review volume reported across public review sources.
Verified by Checkatrade
James is an incredibly hard worker and a great communicator. He and his team were efficient and tidy and pleasant to have around. The work was completed to a high standard and I would not hesitate to recommend him. I will definitely be using his services again
Verified by CheckatradeNew porcelain patio and fence
Highly recommended - James was on time, tidy, provided suggestions (patio layout, tile layout, considerations for steps and guttering, sourcing materials etc) and an absolute perfectionist when it came to the build. The final product was a newly laid porcelain patio with a side fence and decorative screening. We couldn't be happier with the final product.
Verified by CheckatradeClearing the garden and laying 2 patios
Reliable,tidy, and conscientious. James and his team did a great job and I am happy to recommend his company to friends and family
Verified by CheckatradeRemove old paving and prepare driveway for gravel. Lay new paving, line driveway with granite sets.
James and his team worked efficiently, diligently and professionally throughout the job. They were happy to deal with variations to the original plans and were at pains to make sure I was totally happy with the job once completed.
Verified by Checkatrade
Excellent work and service from James. Prompt and reliable.
Read the other 10 detailed reviews on this pageShow fewer reviews
Verified by CheckatradeRemove an area of shrubs to create extended driveway
Print start after quotation agreed Efficient, hard working, polite Excellent end result
Verified by CheckatradeRemoval of trees and shrubs. Re landscaping front garden. Replacing hedge with fencing. Widening drive
All work carried out to our satisfaction and as specified. James came up with sensible and useful suggestions when any problem arose. Very reliable.
Verified by CheckatradeErect new fencing
James and Jade worked very hard on our fencing, James recommended close board fencing which he built around our existing trees, this has worked very well. They worked in extreme weather conditions and kept going no matter what, they were punctual, tidy, courteous and involved us where appropriate. I would definitely use them again.
Verified by CheckatradeNew garden fence and 3 new five bar field gates with stock fencing.
James has completed a replacement garden fence and the installation of 3 new five bar field gates. His workmanship and attention to detail is first class. The site is always tidy and nothing is left to chance so the result is a finish to be proud of. Hard working and professional.
Verified by CheckatradeClearing, levelling and re-gravelling front driveway and courtyard, and rear yard.
James and his team worked very hard and efficiently, were reliable and tidy, and completed the job in good time. We were very pleased with the outcome, and the fair price, and would be happy to use JFL again for any future works we might need.
Verified by CheckatradeFencing
Quick and easy to deal with, great job without any problems, have got them coming back to carry out some more work! Thanks guys
Verified by CheckatradeLandscaping and new fencing
Very pleased with the work done by James and his team, they levelled off a very uneven piece of ground at the end of my garden and installed a new 8m fence, the work was done very efficiently and tidily.
Verified by CheckatradeFitting of submersible pump to relieve excess surface water in garden during times of rain
JFL fitted a submersible pump in a low lying part of our garden and connected it to our drainage system in order to relieve surface water issues. James and his team were hard working, efficient and very tidy, despite working in some challenging weather conditions. A few days on after completion of the work and you'd scarcely know they had been there at all. Very satisfied customer !
Verified by CheckatradeLevelling and paving areas
Extremely happy with the work completed. The job started on time and was carried out as agreed. James and Ben were very polite, helpful, tidy and well organised. They were here every day until the job was finished. They worked well as a team and worked extremely hard. Would 100% recommend this company and would be very happy to use them again. Great results, paving looks fab.
Verified by CheckatradeLandscaping, fencing and tree work
James superbly understood what we needed on a pretty tough and unloved clay garden, woodland and boundaries. The post and rail fencing is now a stunning boundary, and where we had uneven and messy clay, we now have beautiful level grass and borders, skilfully sculpted by James and the resourceful JFL team. James and the team are always an absolute pleasure to deal with, polite, efficient and full of ideas to solve issues. We would happily recommend JFL for all garden and landscaping projects.
Local context
Rated 5.0, in line with the local average for landscapers in Dorking
Across 16 landscapers in Dorking, the typical rating is 5.0 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally.
Sources
1 named public sourceWhere this information comes from
Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.
Review sources
Public evidence last checked March 2026
Services they list
Artificial GrassAviariesBrickwork in the GardenComposite DeckingDeckingGarden DesignGarden Rooms / AnnexesGarden StructuresGolf / Bowls GreensGreenhouse InstallationGrounds MaintenanceHard Landscaping
Listed on public sources or the business's own website; check directly that they cover your job before you book.
Areas served
DorkingSurrey
The areas they list covering on a public directory; confirm they cover your address before you book.
Your own checks
What to check before you hire
Worth checking yourself
Their public evidence comes from a single source. Look them up on another site before deciding.
No credentials are shown here and the business has not claimed this profile. Ask to see certificates and insurance directly.
Get an itemised quote that separates plants and materials, any machinery or skip hire, and labour. A vague 'garden makeover' lump sum hides where the money goes and makes extra charges easy to add later.
Be wary of paying a large sum up front 'for materials'. Agree staged payments against work you can see completed, especially for hard landscaping like patios, decking, paving or driveways.
Tree work and anything near a boundary can be regulated. Protected trees and conservation areas often need permission, and removing a protected tree can be an offence. Confirm what is allowed, and that they carry public-liability insurance, before work starts.
Want an extra legitimacy check? Run the Cowboy Checker on JFL Group before you contact them.
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Common questions about JFL Group
Is JFL Group a legitimate business?
JFL Group has 90 independent public reviews, rated 5 out of 5. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about JFL Group?
JFL Group has 90 public reviews, averaging 5 out of 5. You can read the individual reviews and where each came from in the reviews section above.
How do I know JFL Group's reviews are genuine?
JFL Group's 90 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
What does JFL Group specialise in?
JFL Group lists specialist services including Artificial Grass, Aviaries, Brickwork in the Garden, Composite Decking, Decking, Garden Design. If your job is one of these, look for it in their listed services or ask them to confirm for your project.
How long has JFL Group been trading?
JFL Group has been reviewed on public sources since 2018.