Public evidence profile · Checked March 2026
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Based on rating, review volume, independent sources and credential evidence. Evidence context, not a guarantee of workmanship.
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Recurring themes from 23 customer reviews across 2 review sources. Analysis updated 18 Aug 2026.
Customers who keep coming back: “Mark has been my go to plumber since he first did work for me six years ago” · TrustATrader, 20 May 2025
“They gave me clear communication when explaining the issues” · Checkatrade, 20 Oct 2025
“is excellent at explaining what went wrong and how he's going to fix it.” · TrustATrader, 29 May 2025
“He took the time to explain the issues and the necessary repairs” · TrustATrader, 10 May 2024
“aleays respond to my enquiries immediately.” · TrustATrader, 12 Sept 2025
“if I have a problem he will promptly come out and fix it.” · TrustATrader, 20 May 2025
“Mark got in touch quickly and arranged to pop round the next day.” · TrustATrader, 9 May 2025
“Very neat copper pipe work around the new boiler that is pretty pleasing to look at.” · TrustATrader, 25 Apr 2025
“His attention to detail and commitment to excellence were evident” · TrustATrader, 10 May 2024
These credentials and memberships are attributed to named public sources. Check the source before relying on them.
These reviews are published independently on the named public sources below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
“Gas boiler replaced, works great and they even swapped days last minute to accommodate a last minute business trip I had to go on.”
“I hired Mark and Ben at Just Heat to do a service on my water cylinder and gas boiler. They did an excellent job, they quickly diagnosed some issues with the cylinder and with the boiler's installation that had been ignored by the previous engineers (who had also installed it). They gave me clear communication when explaining the issues, and very obviously took pride in their work and in making sure it was high quality. I highly recommend hiring Just Heat and will be doing so in the future for any other future plumbing work!”
“Have had work done by this plumber before. Always pleased by his work.”
These are the individual reviews we hold for Just Heat Plumbing, including the highlights above. The 125 headline total is the review volume reported across public review sources.
Called Mark in to service boiler, very personable and gave good advice. Went above and beyond to ensure safety and compliance. Recommended.
I've had Mark out a few times now to fix issues created by other companies and he's always really quick to work out what's going on and is excellent at explaining what went wrong and how he's going to fix it. Always trust that he'll do a good job and won't hesitate to call again when needed.
I am a landlady and have several properties Mark has been my go to plumber since he first did work for me six years ago ,if I have a problem he will promptly come out and fix it. I would certainly recommend him to other people as I use no one else .
Mark got in touch quickly and arranged to pop round the next day. He turned up right on time and got stuck in straight away. It turned out we needed a new siphon for our built-in toilet, which he sorted without fuss. The whole job was handled quickly, efficiently, and at a fair price. Would definitely recommend Just Heat Plumbing to anyone in Ely needing a reliable plumber.
Mark @ Just Heat Plumbing replaced our gas-fired system boiler after our very old one suddenly failed. Responded without delay to our request to investigate and came back rapidly with a quote. Started the work promptly and finished in the amount of time quoted. Our central heating system is 'vintage' (1970s) with various installation elements that are no longer 'standard', but Mark worked with and around these without having to make any costly changes to the existing set-up. Very neat copper pipe work around the new boiler that is pretty pleasing to look at. The new system purrs along nicely. Really very happy with the job and very happy to recommend Just Heat Plumbing.
We have used Mark for many years for all our heating services including my boiler services, problems and many other bits. We recently moved into our new home and found several issues with the heating system. Mark was incredibly helpful and knowledgeable about the system and gave us step by step advice on what to do to rectify the problem, with a cost estimate for each step. After all the work was done we were within around £50 of our original estimated prices from Mark due to a couple of unforeseen issues coming up whilst other bits were fixed. Everything has been working since perfectly and will get Mark back in later this year for our annual service too
Across 14 plumbers in Ely, the typical rating is 4.6 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally.
Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.
Public evidence last checked March 2026
Just Heat Plumbing has been vetted and approved by TrustATrader. Covering Ely and surrounding areas
Listed on public sources or the business's own website; check directly that they cover your job before you book.
The areas they list covering on a public directory; confirm they cover your address before you book.
Accreditations it displays. Confirm each is current on the official register before you hire:
These are statements the business makes on its own website, worth confirming in writing (and on the official registers) before you hire, not independently verified by us.
Approved plumbers on the free WaterSafe register are vetted, qualified to the water regulations and insured. Check they're listed, or find a WaterSafe-approved plumber near you.
Check the WaterSafe registerWant an extra legitimacy check? Run the Cowboy Checker on Just Heat Plumbing before you contact them.
Run Cowboy Checker →They state on their own website that arrive at your property within the hour. This is the business's own statement on their website, not something we have independently checked. For an urgent job, call to confirm they can attend before you rely on it.
Just Heat Plumbing has 125 independent public reviews, rated 5 out of 5, gathered and cross-checked across 2 review sources. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
Just Heat Plumbing has 125 public reviews, averaging 5 out of 5, gathered across 2 review sources. You can read the individual reviews and where each came from in the reviews section above.
Just Heat Plumbing's 125 public reviews are gathered and cross-checked across 2 review sources. Reviews spread across several review sources are harder to fake than a single polished page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
Just Heat Plumbing has 10 public reviews dated within the last 12 months. That shows their review history includes recent feedback; it does not prove current availability, so confirm capacity before hiring.
We hold 1 independently sourced credential for Just Heat Plumbing, including TrustATrader Approved. Each is attributed to the body that issued it in the credentials section. For example, TrustATrader Approved is TrustATrader's approved badge: awarded after it vets the trader's identity and background.
Just Heat Plumbing lists specialist services including Air Source Heat Pump Installation - ASHP, Air Source Heat Pump Servicing / Repair - ASHP, Bathroom & Kitchen Plumbing, Blocked Baths, Blocked Sinks, Blocked Toilets. If your job is one of these, look for it in their listed services or ask them to confirm for your project.
They state on their own website that they cover Ely. This is the business's own statement on their website, not something we have independently checked. Confirm they cover your postcode before booking.
Recognition · from the public record
These describe public evidence MyTrustedTraders held at the stated dates. They are not independent awards, they cannot be bought, and they do not change this business's Trust Score or search position. How milestones are measured