Gas Engineer

Just Heat Plumbing

Ely5.0· 105 reviews · 2 sources
Trust score
82out of 100
Rating5.0★
Review volume105
Source diversity2 sources
VerificationListed

Based on rating, review volume, independent sources and verification. Evidence context — not a guarantee of workmanship.

Reviews · public evidence

What customers say

5.0out of 5
105 reviews in public evidenceCross-checked across 2 sources
Checkatrade105 reviews · 5.0 avg
TrustATrader20 reviews · 5.0 avg

Highlights

"Gas boiler replaced, works great and they even swapped days last minute to accommodate a last minute business trip I had to go on."

Martin GCheckatrade5.0 rating

"I hired Mark and Ben at Just Heat to do a service on my water cylinder and gas boiler. They did an excellent job, they quickly diagnosed some issues with the cylinder and with the boiler's installation that had been ignored by the previous engineers (who had also installed it). They gave me clear communication when explaining the issues, and very obviously took pride in their work and in making sure it was high quality. I highly recommend hiring Just Heat and will be doing so in the future for any other future plumbing work!"

AnonymousCheckatrade5.0 rating

"Outstanding Underfloor Heating Service I've had the pleasure of working with Mark from Just Heat Plumbing on two occasions for my underfloor heating system, and both times he delivered exceptional service. Mark is not only highly skilled and professional but also incredibly friendly and honest. He took the time to explain the issues and the necessary repairs, ensuring I was well-informed and confident in the solutions provided. His attention to detail and commitment to excellence were evident as he meticulously cleaned and flushed the system, resulting in a consistently warm home. I highly recommend Mark for his outstanding service, expertise, and dedication to customer satisfaction."

JasonTrustATrader5.0 rating

Detailed reviews

Martin G5.0 / 5 ·

Gas boiler replaced, works great and they even swapped days last minute to accommodate a last minute business trip I had to go on.

Checkatrade
Anonymous5.0 / 5 ·

I hired Mark and Ben at Just Heat to do a service on my water cylinder and gas boiler. They did an excellent job, they quickly diagnosed some issues with the cylinder and with the boiler's installation that had been ignored by the previous engineers (who had also installed it). They gave me clear communication when explaining the issues, and very obviously took pride in their work and in making sure it was high quality. I highly recommend hiring Just Heat and will be doing so in the future for any other future plumbing work!

Checkatrade
Jason5.0 / 5

Outstanding Underfloor Heating Service I've had the pleasure of working with Mark from Just Heat Plumbing on two occasions for my underfloor heating system, and both times he delivered exceptional service. Mark is not only highly skilled and professional but also incredibly friendly and honest. He took the time to explain the issues and the necessary repairs, ensuring I was well-informed and confident in the solutions provided. His attention to detail and commitment to excellence were evident as he meticulously cleaned and flushed the system, resulting in a consistently warm home. I highly recommend Mark for his outstanding service, expertise, and dedication to customer satisfaction.

TrustATrader
Dan Wallis5.0 / 5

We have used Mark for many years for all our heating services including my boiler services, problems and many other bits. We recently moved into our new home and found several issues with the heating system. Mark was incredibly helpful and knowledgeable about the system and gave us step by step advice on what to do to rectify the problem, with a cost estimate for each step. After all the work was done we were within around £50 of our original estimated prices from Mark due to a couple of unforeseen issues coming up whilst other bits were fixed. Everything has been working since perfectly and will get Mark back in later this year for our annual service too

TrustATrader
Mark5.0 / 5

Mark @ Just Heat Plumbing replaced our gas-fired system boiler after our very old one suddenly failed. Responded without delay to our request to investigate and came back rapidly with a quote. Started the work promptly and finished in the amount of time quoted. Our central heating system is 'vintage' (1970s) with various installation elements that are no longer 'standard', but Mark worked with and around these without having to make any costly changes to the existing set-up. Very neat copper pipe work around the new boiler that is pretty pleasing to look at. The new system purrs along nicely. Really very happy with the job and very happy to recommend Just Heat Plumbing.

TrustATrader
Lewis5.0 / 5

Mark got in touch quickly and arranged to pop round the next day. He turned up right on time and got stuck in straight away. It turned out we needed a new siphon for our built-in toilet, which he sorted without fuss. The whole job was handled quickly, efficiently, and at a fair price. Would definitely recommend Just Heat Plumbing to anyone in Ely needing a reliable plumber.

TrustATrader
Karen5.0 / 5

I am a landlady and have several properties Mark has been my go to plumber since he first did work for me six years ago ,if I have a problem he will promptly come out and fix it. I would certainly recommend him to other people as I use no one else .

TrustATrader
George5.0 / 5

I've had Mark out a few times now to fix issues created by other companies and he's always really quick to work out what's going on and is excellent at explaining what went wrong and how he's going to fix it. Always trust that he'll do a good job and won't hesitate to call again when needed.

TrustATrader
C Sims4.8 / 5

Called Mark in to service boiler, very personable and gave good advice. Went above and beyond to ensure safety and compliance. Recommended.

TrustATrader
David De Jager5.0 / 5

Professional, organised clearly very experienced and knowledgeable. Highly recommended.

TrustATrader
ming Wai Chung5.0 / 5

Mark provided an excellent service. He sorted the issues of my heating, boiler and bathroom. He is very professional, so effectively, aleays respond to my enquiries immediately. Very helpful ! I have no hesitation in recommending him to others.

TrustATrader
S P Rear5.0 / 5

Have had work done by this plumber before. Always pleased by his work.

TrustATrader
Anonymous5.0 / 5

Mark has been exceptionally helpful regarding heating issues this winter. He provided immediate tips to help me stop a burst radiator filling up my living room with water. He’s clear in his recommendations and is very willing to talk you through his work which is very helpful to any wannabe DIY plumbers like myself! He provides great value for money and has proved incredibly willing to go over and above to help his customers. This included making a visit to fix a radiator leak over his own Christmas break while also volunteering me some tips that will help me in the future.

Checkatrade
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About

Just Heat Plumbing has been vetted and approved by TrustATrader. Covering Ely and surrounding areas

Public evidence checks

Trust checks and red flags

Public evidence shown
Public review evidence5.0★ from 105 public reviewsAcross Checkatrade, TrustATraderCheckatradeTrustATrader
Sources

Every signal, traced to its origin

2 named sources
Verify at the sourceCheck them yourself

Gas work is restricted by law to Gas Safe registered engineers. If they'll touch a boiler or any gas appliance, confirm they're currently on the register before you hire - it's free and takes a minute.

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Public evidence checks

What's strong, and what to check yourself

Strong signals
Rating: 5.0★
Review volume: 105
Source diversity: 2 sources
!Worth checking yourself
!Verification: Listed
Smart checks

Before you hire a gas engineer

By law, anyone working on your gas appliances must be on the Gas Safe Register — ask to see their Gas Safe ID card and check the licence number at gassaferegister.co.uk before they start.
Never let an unregistered person touch your gas: unsafe gas work risks carbon monoxide poisoning, fire and explosion, and is a criminal offence.
For a boiler or appliance install, get the work and price in writing and keep the Gas Safe / Building Regulations certificate they are required to give you.
Confirm they cover your area and can actually come out in your timeframe before anything else.
Read recent reviews for reliability and turning up on time — not only the quality of the work.
Good to know

Common questions about Just Heat Plumbing

What do customers say about Just Heat Plumbing?

Just Heat Plumbing has 105 public reviews, averaging 5.0 out of 5, gathered across 2 independent sources. You can read the individual reviews and where each came from in the reviews section above.

How do I know Just Heat Plumbing's reviews are genuine?

Just Heat Plumbing's 105 public reviews are gathered and cross-checked across 2 independent public sources. Reviews spread across several named sources are harder to fake than a single polished page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.

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