KindWater Water Softeners

After over ten years of use our rental water softener gave up the ghost. Jamie came and installed a brand new replacement in less than an hour. He arrived at the time agreed and carried out the work flawlessly. Excellent service, I would recommend without hesitation. Great customer service.

Barry serviced our water softener when we moved in two years ago. He was honest that the unit was probably reaching the end of its useful life, and he gave us the options available for a new unit. We chose the Kinetico Premier Compact as there was a generous £300 discount. Barry installed it quickly and left the kitchen clean and tidy afterwards. Two months later, we are delighted with our purchase. The softer water is noticeable, and we use fewer products (shampoo, etc.). The most satisfying improvement is not having to use descaler on the shower cubicle every few days!!

Jamie visited us to provide us with a no obligation quote. We had previously had a company round to look at our water softener which wasn’t working and they charged us a £100 fee - unless we bought a new water softener from them - they then provided us with a quote for a very high-end expensive water softener. A friend recommended Kindwater and we have been very impressed with their fast and efficient service. We had also been meaning to replace our leaking kitchen tap which Jamie also changed for us. Jamie has done an excellent job and explained thoroughly how everything works and we will be recommending this company to friends and family in the future.

Jamie fitted out new premier compact water softener with a drinking tap and filter. We are very happy we choose kind water for our water softener, Very easy to deal with and we even got some extra free salt to get us up running. Thank you to team and Jamie at kindwater.

The service from Kindwater was excellent from start to finish. So professional. Everything was done on schedule. Jamie was so helpful & explained everything in detail. The aftercare they offer is great. Would definitely recommend this company so impressed

From start to finish Jamie, Daniel and Kindwater were easy to use. Had great communication. Zero pressure. Booked an appointment to install. Jamie did it in a couple of hours and now I have all the benefits. Super work. Solid company.

Jamie met with several difficulties re turning water off b4 installing water softener. He was patient and professional at all times. He was able to explain how our system worked. He swept and tidied. He went above and beyond.

Jamie fitted water softener, he was polite, efficient and explained everything in lay-man terms. Daniel from their office was also very polite and friendly.

Fitter quickly identified problem of worn gears and faulty valve in 16 year old water softener. He had the parts in the van and replaced in no time . Ran some tests and regenerated both chambers. Tested treated water for softness. All done and dusted in about an hour. First class service

I phoned this morning to book an inspection/service, Daniel said Jamie was in the area so they fitted a visit in this afternoon. Water had been escaping from the outside overflow, Jamie inspected, corrected, float valve not sealing or shutting off correctly. Also made good leaks from hoses and replaced washes. Excellent service from office and engineer. Very helpful. Would have no hesitation in recommending KindWater.

Jamie was very good, the kitchen was left tidier than when he came, no huffs or puffs, got on with the works, answered all questions and extra. Highly recommend.

Very good service and professional customer care. Very easy to get in touch with the company. The engineer Jamie is very punctual and knowledgeable. He has done the water softener installation perfectly. Thank you we will definitely recommend Kind Water to our friends and family.

Having experienced low water pressure for some time we discovered that the cause was restricted flow through our 9 year old water softener. I called KindWater at 11.35 this morning to arrange for a visit to determine my options. The member of staff in the office was really helpful and knowledgeable and to my delight was able to arrange for a nearby technician to visit same day. Jamie arrived fairly soon afterwards and confirmed my suspicions that resin build up over many years meant that I needed a new softener. He was able to install one there and then and just two hours after my initial call to the office my new softener was installed, up and running perfectly, and water pressure is back to how it should be. I have been a KindWater customer for 20 years and have always had excellent service but today's service was exceptional. Many thanks indeed.

We did some research on water softeners and came across Kind Water water softeners and booked for them to come out and explain about the product and also quote us for a new softener. The installer was Andrew and he was brilliant and left me feeling 100% trusted that the product was right for us. When I booked the job I requested Andrew to do the installation even though it was not his normal area. He did a fantastic job and hopefully we will see the benefits very soon. Thank you again Andrew, credit to the company 👍

great communication on all levels. very helpful , polite and efficient. and worked out cheaper than the original quote.

Having used Kind Water for 20+ years I was not surprised by the service received today. As always, a speedy response. I called yesterday at 1.30pm and explained to a very helpful chap that our hired water softener had developed a fault (it is 9 years old and we live in an extremely hard water area). By 11.15am today we had a new softener installed. The engineer was Jamie, who had visited previously for a routine service. Jamie mentioned that he had worked with Kind Water for 17 years, which speaks volumes when considering suppliers! Jamie carried out the work in a fast, professional and helpful manner taking time to talk through various options and settings on the new device. Would highly recommend the Kind Water Team!

Our water softener failed and I found this company on line. They proved to be efficient from the initial call to the service a few days later. The engineer carried out a thorough service. An hour or so later the water softener was fully working and all was left very clean and tidy. The engineer explained one or two useful tips. I will not look anywhere else in future for our water softener needs.

Our children have a rare skin condition that affects many areas of our everyday lives. We were distraught at the idea of having to replace our broken water softener, but found a KindWater via Which TrustedTraders. In less than a week, I had an appointment made almost immediately by my enquiry over the weekend, a visit from a technician, and a new water softener fitted. The replacement product is so much better than our previous one - and the cost and instalment plan were excellent (considering this was an unexpected expense). Jamie was very knowledgeable and helped so much with our decision making during his initial visit. During the subsequent fitting, that continued with great advice, clean and tidy work and detailed answers to my questions. I really appreciated the prompt responses and that I never felt like I was being pushed or sold to. A fantastic trader experience.

Work installing my Kinetico water softener carried out efficiently and within a short period of time

Jamie came out earlier in the week to do a survey, clearly explaining what the benefits of a water softener would offer and the services that they could provide. He gave me a range of options, and there was no hard sell or pressure. He then came back later in the week to fit the machine, and did an excellent job, everything was fitted perfectly and as expected and he left the kitchen in a good state. He was friendly, knowledgeable and professional. Could not have asked for more.