Public evidence profile
Mason Plumbing & Heating Ltd
Credentials & registries
Gas Safe Register
Trust Score
59out of 100
- Rated 4.9 from 180 reviews
- Reviewed 9 months ago
How this score is worked out
Rating4.9 / 5
Review volume180
Independent sources2 independent public sources
Credentials1 credential shown
How this score is made up
What customers say43.2 of 60
Independent checks11 of 30
Track record5 of 10
See the independent checks
- Licences and credentials2.4 of 10.1
- Ways to reach them8.6 of 10.1
- Reviewed on more than one site0 of 5.1
- Registered company details0 of 3.4
- Photos of their work0 of 0.8
- Industry recognition0 of 0.4
Missing evidence lowers the score because we can't check it. It doesn't mean it doesn't exist. Claiming a profile never changes the score. Evidence context, not a guarantee of workmanship.
Credentials and associations
1Credentials and memberships
These credentials and memberships are attributed to named public sources. Check the source before relying on them.
Reviews · public evidence
What customers say
These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
4.9out of 5
How Checkatrade customers rate them (out of 5)
Reliability5.0
Communication4.9
Quality of work5.0
Where these reviews are published
- Checkatrade180 reviews · 4.9 avg
Detailed reviews
These are the individual reviews we hold for Mason Plumbing & Heating Ltd, including the highlights above. The 180 headline total is the review volume reported across public review sources.
Mason Plumbing & Heating recently came to carry out the annual service on our gas boiler. Joe arrived punctually and carried out the work in a very timely and professional manner. He fully checked the system, including the gas supply, and also made a minor repair to a troublesome radiator valve. I would not hesitate to use this company again and am happy to fully recommend them.
Joe of Mason Plumbing & Heating recently carried out a tricky job in finding out what was wrong with my shower . He eventually established it was the shower piump that was malfunctioning and the job was completed much to my satisfaction polite, friendly and punctual Joe did an excellent job and l was very happy with ., not only the job, but how he went about it.! Would thoroughly recommend Mason Plumbing & Heating .
Local context
Rated 4.9, in line with the local average for plumbers in Aylesbury
Across 34 plumbers in Aylesbury, the typical rating is 4.9 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally.
Sources
3 named public sourcesWhere this information comes from
Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.
Review sources
Registers and membership directories
Business and public registers
Check dates vary by source. Where we hold a date, the check shows it.
About
Central heating in Aylesbury, Buckinghamshire.
Services they list
Gas Boiler InstallationGas Boiler Servicing / RepairGas Central Heating InstallationGas Cooker InstallationGas Safety Checks - CP12LPG Central Heating InstallationLPG Central Heating Servicing / RepairSmart Thermostats
Listed on public sources or the business's own website; check directly that they cover your job before you book.
Areas served
AylesburyBuckinghamshire
The areas they list covering on a public directory; confirm they cover your address before you book.
Your own checks
What to check before you hire
Worth checking yourself
Always confirm credentials and quotes with the business directly before hiring.
Verify at the sourceCheck them yourself
Approved plumbers on the free WaterSafe register are vetted, qualified to the water regulations and insured. Check they're listed, or find a WaterSafe-approved plumber near you.
Check the WaterSafe registerAgree the call-out fee, the hourly or fixed rate, and whether parts are charged on top, in writing, before an emergency plumber starts. Out-of-hours overcharging and 'while I'm here' add-ons are common complaints.
Be wary of a plumber who, on a first visit, says your whole system or boiler must be replaced. Get a second opinion and an itemised quote (parts and labour separately) before agreeing to major work.
Gas and boiler work is a separate, regulated trade, not general plumbing. Make sure anyone working on a gas appliance is specifically registered to do gas work, and ask to see that registration before they start.
Want an extra legitimacy check? Run the Cowboy Checker on Mason Plumbing & Heating Ltd before you contact them.
Run Cowboy Checker →Good to know
Common questions about Mason Plumbing & Heating Ltd
Is Mason Plumbing & Heating Ltd a legitimate business?
Mason Plumbing & Heating Ltd has 180 independent public reviews, rated 4.9 out of 5. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about Mason Plumbing & Heating Ltd?
Mason Plumbing & Heating Ltd has 180 public reviews, averaging 4.9 out of 5. You can read the individual reviews and where each came from in the reviews section above.
How is Mason Plumbing & Heating Ltd rated on reliability and quality?
On Checkatrade, customers rate Mason Plumbing & Heating Ltd by category: Reliability 5.0 out of 5, Communication 4.9 out of 5, Quality of work 5.0 out of 5. These are per-category scores from real published reviews. They show where Mason Plumbing & Heating Ltd is strongest, not just the overall average.
How do I know Mason Plumbing & Heating Ltd's reviews are genuine?
Mason Plumbing & Heating Ltd's 180 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
Is Mason Plumbing & Heating Ltd qualified and accredited?
We hold 1 independently sourced credential for Mason Plumbing & Heating Ltd, including Gas Safe Register. Each is attributed to the body that issued it in the credentials section. For example, Gas Safe Register is the UK's official gas register. By law, anyone working on your gas appliances must be on it.
What does Mason Plumbing & Heating Ltd specialise in?
Mason Plumbing & Heating Ltd lists specialist services including Gas Boiler Installation, Gas Boiler Servicing / Repair, Gas Central Heating Installation, Gas Cooker Installation, Gas Safety Checks - CP12, LPG Central Heating Installation. If your job is one of these, look for it in their listed services or ask them to confirm for your project.