Good service, arrived as agreed, fair prices,
Public evidence profile
Mole Plumbing and Heating
Trust Score
56out of 100
56 out of 100, with a caution: newest review we found is from September 2022. Weigh that age against the score.
- Rated 5.0 from 3 reviews
Newest review September 2022
How this score is worked out
Rating5.0 / 5
Review volumeLow · 3
Independent sources1 independent public source
CredentialsNo credentials shown yet
How this score is made up
What customers say44.5 of 60
Independent checks8.3 of 30
Track record3.3 of 10
See the independent checks
- Licences and credentials0 of 8.3
- Ways to reach them8.3 of 8.3
- Reviewed on more than one site0 of 6.2
- Registered company details0 of 4.1
- Photos of their work0 of 2.1
- Industry recognition0 of 1
Missing evidence lowers the score because we can't check it. It doesn't mean it doesn't exist. Claiming a profile never changes the score. Evidence context, not a guarantee of workmanship.
Reviews · public evidence
What customers say
These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
5.0out of 5
Where these reviews are published
- Checkatrade3 reviews · 5.0 avg
Detailed reviews
Very impressed with Darren from the first telephone contact to the completion of the job. He answered calls promptly, gave an estimate up front and a variety of days and times to choose from. He arrived on time and completed the job quickly and efficiently cleaning as he went. I can completely recommend.
No complaints, the kind of service I hope for.
Local context
Rated 5.0, above the local average for plumbers in Norwich
Across 74 plumbers in Norwich, the typical rating is 4.8 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally.
From customer reviews
What customers consistently say
Recurring themes from 4 customer reviews on Checkatrade. Analysis updated 11 Jul 2026.
“arrived as agreed” · Checkatrade, 16 Sept 2022
“He arrived on time” · Checkatrade, 25 May 2022
Sources
1 named public sourceWhere this information comes from
Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.
Review sources
Check dates vary by source. Where we hold a date, the check shows it.
Independent checks
About this business
How long they've really been tradingOperating since at least 2022 (4 years), according to an independent source, not just their own word.
Website online since2016First public review2022
Your own checks
What to check before you hire
Worth checking yourself
Only a few public reviews are shown. Ask for recent references you can contact.
Their public evidence comes from a single source. Look them up on another site before deciding.
No credentials are shown here and the business has not claimed this profile. Ask to see certificates and insurance directly.
Verify at the sourceCheck them yourself
Approved plumbers on the free WaterSafe register are vetted, qualified to the water regulations and insured. Check they're listed, or find a WaterSafe-approved plumber near you.
Check the WaterSafe registerAgree the call-out fee, the hourly or fixed rate, and whether parts are charged on top, in writing, before an emergency plumber starts. Out-of-hours overcharging and 'while I'm here' add-ons are common complaints.
Be wary of a plumber who, on a first visit, says your whole system or boiler must be replaced. Get a second opinion and an itemised quote (parts and labour separately) before agreeing to major work.
Gas and boiler work is a separate, regulated trade, not general plumbing. Make sure anyone working on a gas appliance is specifically registered to do gas work, and ask to see that registration before they start.
Want an extra legitimacy check? Run the Cowboy Checker on Mole Plumbing and Heating before you contact them.
Run Cowboy Checker →Good to know
Common questions about Mole Plumbing and Heating
Is Mole Plumbing and Heating a legitimate business?
Mole Plumbing and Heating has 3 independent public reviews, rated 5 out of 5. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about Mole Plumbing and Heating?
Mole Plumbing and Heating has 3 public reviews, averaging 5 out of 5. You can read the individual reviews and where each came from in the reviews section above.
How do I know Mole Plumbing and Heating's reviews are genuine?
Mole Plumbing and Heating's 3 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
Is Mole Plumbing and Heating insured?
They state on their own website that fully insured. This is the business's own statement on their website, not something we have independently checked. Ask to see a current certificate before work starts.
Does Mole Plumbing and Heating guarantee their work?
They state on their own website that all work guaranteed. This is the business's own statement on their website, not something we have independently checked. Get the terms in writing before you agree to the job.
What areas does Mole Plumbing and Heating cover?
They state on their own website that they cover Norfolk. This is the business's own statement on their website, not something we have independently checked. Confirm they cover your postcode before booking.
When was Mole Plumbing and Heating's website registered?
Mole Plumbing and Heating's website has been online since 2016, according to the public domain registry. This dates the website, not necessarily when the business began trading.