Plumber
MS HEATING and PLUMBING
Trust score
79out of 100
Rating5.0★
Review volume274
Source diversity1 source
VerificationListed
Based on rating, review volume, independent sources and verification. Evidence context — not a guarantee of workmanship.
About
QUALITY AFFORDABLE SERVICES At MS Heating and Plumbing, we provide Quality Affordable Gas, Plumbing and Central Heating Services to our Domestic and Commercial Customers. SAME DAY REPAIR SERVICE MS Heating & Plumbing carry out all types of Plumbing, Boiler and Central Heating Repairs including New Installations. Emergency Same Day Repair Service is available at No Extra Cost. BATHROOM DESIGN & INSTALLATION EXPERTS MS Heating and Plumbing Specialise in Design & Installation of Quality Bespoke Bathrooms, Walk-in Showers and Wet Rooms. WORCESTER ACCREDITED INSTALLERS We Offer a 12 Year Guarantee on all Worcester 8000 Boilers. EXPERIENCED GAS SAFE ENGINEERS Our Engineers are Experienced, Polite and always happy to go the extra mile without any hesitation. We have Hundreds of Happy Customer Testimonials with all positive feedback. FREE QUOTE Call Your Local Trusted Experts for Free Advice or Estimate on Freephone 0808 19 29 786 or 07967 839 818
Reviews · public evidence
What the public record says
5.0out of 5
Highlights
"Very pleased with the professionalism and workmanship. Easy to book job and kept me informed throughout. Highly recommend!"
"Needed call out at short notice. Came within the hour diagnosed and fixed problem, courteous, professional and knowledgeable. Would not hesitate to recommend."
"Excellent service doing major overall of our central heating system. On time, on budget. The engineer was very professional. I would certainly recommend MS Heating And Plumbing."
Detailed reviews
Very pleased with the professionalism and workmanship. Easy to book job and kept me informed throughout. Highly recommend!
Needed call out at short notice. Came within the hour diagnosed and fixed problem, courteous, professional and knowledgeable. Would not hesitate to recommend.
Excellent service doing major overall of our central heating system. On time, on budget. The engineer was very professional. I would certainly recommend MS Heating And Plumbing.
Very good service, MJ and Paul arrived on schedule, very polite and friendly, carried out the work quickly, no mess. Everything I required.
Done good job, turned up on time.
Very nice friendly & polite. Highly recommend company & individual.
As always M S Heating & Plumbing work with utmost professionalism and always clean and tidy. Well done.
Punctual, polite engineer, carried out work in a professional manner. Highly recommend Ms Heating!
Excellent service: -Quick response after leaving message & appointment sorted out quickly. -Plenty of communication about RTA. -Very polite, friendly. -Job sorted thoroughly and efficiently.
I had to have my pipes boxed in after having my living room completely refurbished. MJ & Paul came to my home and worked tirelessly to give me the best service possible. Leaving my flat completely finished. With a very good job well done.
This company serviced our Potterton boiler. They were very thorough and checked all the central heating system. The engineer was very polite and I was more than satisfied with the workmanship. I will certainly recommend them.
Have used MS Heating & Plumbing for 9 years. They have always been polite and respectful of me and my home. Highly recommend.
Well mannered young man. Everything went well. None stop working. Let us know what he was doing all the way.
This young man is well mannered and works well. Ask questions and listened to.
Very good tidy and prompt. And a good price.
They replaced and replace a leak in my toilet system. They arranged a day to visit and after to do the work. They turned up on time and cleaned up after the work was complete. They were very efficient did the job well and were friendly.
Excellent work, quick, friendly, professional staff. Thanks.
Second time using MS heating and plumbing and dealing with Zeb. Another great job, came out to help us straight away and really friendly. Thanks!
Great professional service.Work sympathetically done and care taken to make sure we were not inconvenienced.
Zeb responded promptly to the request for a quote and took the time to explain why we would not benefit from a larger boiler than the existing boiler, thus ensuring that we did not waste money. MJ and Paul arrived at the agreed time, having phoned to confirm that they were on the way. Carpet protector was put down before starting any work, and all rubbish taken away at the end of the job. In addition, rubbish was removed as the job progressed, ensuring that disruption was kept to a minimum. MJ and Paul were extremely polite. I am extremely happy with the work done, and would recommend them to anyone.
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Local context
Rated 5.0★ — above the local average for plumbers in Birmingham
Across 200 rated plumbers in Birmingham, the typical rating is 4.9★. We compare against the same businesses a homeowner would find searching for this trade locally.
Public evidence checks
Public evidence shownTrust checks and red flags
Public review evidence5.0★ from 274 public reviewsWhich? Trusted Traders
Sources
1 named sourcesEvery signal, traced to its origin
Review sources
Which? Trusted Traders
Public evidence checks
What's strong, and what to check yourself
✓Strong signals
✓Rating: 5.0★
✓Review volume: 274
!Worth checking yourself
!Source diversity: 1 source
!Verification: Listed
Public evidence last checked May 2026
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Before you hire a plumber
Agree the call-out fee, the hourly or fixed rate, and whether parts are charged on top — in writing — before an emergency plumber starts. Out-of-hours overcharging and 'while I'm here' add-ons are common complaints.
Be wary of a plumber who, on a first visit, says your whole system or boiler must be replaced — get a second opinion and an itemised quote (parts and labour separately) before agreeing to major work.
Gas and boiler work is a separate, regulated trade — not general plumbing. Make sure anyone working on a gas appliance is specifically registered to do gas work, and ask to see that registration before they start.
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