Gas Engineer
M.S Payne Heating
Trust score
79out of 100
Rating5.0★
Review volume78
Source diversity1 source
VerificationListed
Based on rating, review volume, independent sources and verification. Evidence context — not a guarantee of workmanship.
Reviews · public evidence
What customers say
5.0out of 5
Highlights
"had my boiler checked today and couldn’t be happier with the service. He was punctual, friendly, and very professional from start to finish. He took the time to answer all my questions and explained everything in a really clear, easy-to-understand way, which I really appreciated As a woman on my own at home, I also felt completely comfortable and at ease during the visit. He was respectful, courteous, and made the whole experience feel safe and reassuring. I’d definitely recommend him to anyone needing a boiler service or check."
"Fantastic, Came out super fast to install new boiler. Mike was really friendly & put my mind at ease. Would highly recommend."
"Michael fitted us in very quickly for an annual boiler service and he did a great job! His communication with us was fantastic, he arrived on time and gave us some very useful tips and advice while he was working. He is friendly and helpful and we highly recommend him! Thank you!"
Detailed reviews
had my boiler checked today and couldn’t be happier with the service. He was punctual, friendly, and very professional from start to finish. He took the time to answer all my questions and explained everything in a really clear, easy-to-understand way, which I really appreciated As a woman on my own at home, I also felt completely comfortable and at ease during the visit. He was respectful, courteous, and made the whole experience feel safe and reassuring. I’d definitely recommend him to anyone needing a boiler service or check.
Fantastic, Came out super fast to install new boiler. Mike was really friendly & put my mind at ease. Would highly recommend.
Michael fitted us in very quickly for an annual boiler service and he did a great job! His communication with us was fantastic, he arrived on time and gave us some very useful tips and advice while he was working. He is friendly and helpful and we highly recommend him! Thank you!
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Local context
Rated 5.0★ — in line with the local average for gas engineers in Herne Bay
Across 7 rated gas engineers in Herne Bay, the typical rating is 5.0★. We compare against the same businesses a homeowner would find searching for this trade locally.
About
Verified central heating in Herne Bay, Kent.
Public evidence checks
Public evidence shownTrust checks and red flags
Public review evidence5.0★ from 78 public reviewsAcross CheckatradeCheckatrade
Sources
1 named sourcesEvery signal, traced to its origin
Review sources
Verify at the sourceCheck them yourself
Gas work is restricted by law to Gas Safe registered engineers. If they'll touch a boiler or any gas appliance, confirm they're currently on the register before you hire - it's free and takes a minute.
Check the Gas Safe RegisterPublic evidence checks
What's strong, and what to check yourself
✓Strong signals
✓Rating: 5.0★
✓Review volume: 78
!Worth checking yourself
!Source diversity: 1 source
!Verification: Listed
Smart checks
Before you hire a gas engineer
By law, anyone working on your gas appliances must be on the Gas Safe Register — ask to see their Gas Safe ID card and check the licence number at gassaferegister.co.uk before they start.
Never let an unregistered person touch your gas: unsafe gas work risks carbon monoxide poisoning, fire and explosion, and is a criminal offence.
For a boiler or appliance install, get the work and price in writing and keep the Gas Safe / Building Regulations certificate they are required to give you.
Confirm they cover your area and can actually come out in your timeframe before anything else.
Read recent reviews for reliability and turning up on time — not only the quality of the work.
Want an extra legitimacy check?
Run the Cowboy Checker on M.S Payne Heating before you contact them.
