“Nick and Dave have been great! Nothing is too much trouble for them and we’ve used them 3 times now! Really genuine, really nice. 100% recommend!”
Public evidence profile · Checked June 2026
My Custom Windows
Review quality
Caution noted
Credentials & registries
TrustATrader Approved
Review caution: one or more review signals need a closer check.
No Trust Score yet
- Rated 5.0 from 232 reviews across 2 review sources
- 5 reviews in the last 12 months
Based on rating, review volume, independent sources and credential evidence. Evidence context, not a guarantee of workmanship.
Reviews · public evidence
What customers say
These reviews are published independently on the named public sources below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
5.0out of 5
Often reviewed for
Customers often mention
Where these reviews are published
- Checkatrade125 reviews · 5.0 avg
- TrustATrader107 reviews · 5.0 avg
Highlights
“Had 5 jobs completed by Nick, replacing doors and windows over the last 12 months. From start to finish I cannot praise Nick enough. Very reasonable price, very professional service. Finished job fantastic. I would recommend Nick without reservation, very happy with the service he provides.”
“This is the fourth job Nick has completed for me. This time I had a beautiful new front door, which was fitted with perfection. These guys are really tidy and respectful of my property. Can't fault any aspect of their work, would highly recommend.”
Detailed reviews
These are the individual reviews we hold for My Custom Windows, including the highlights above. The 232 headline total is the review volume reported across public review sources.
Verified by Checkatrade
Absolutely first class professional service . Nick is an absolute gentleman . Friendly efficient service . Kept us updated on when repair could be done and was completed with weeks . Will definitely be having Nick back when we replace all our old windows in the future. Thankyou Steve (Formby)
Verified by Checkatrade
Punctual, honest, friendly. Very helpful and talked us through all aspects. Also very conscientious. Thank you 😊
Verified by CheckatradeReplacing old double glazing broken window handles that wouldn't open
From start to finish communication was excellent. Nick arrived when he said he would and worked efficiently and professionally. He gave a fair price, was friendly, got on with the job with no fuss and cleared up everything afterwards. We would definitely recommend and would use him again in the future.
Verified by CheckatradeReplace some glass units , seal some windows, replace hinges
Definitely recommend Nick and Dave, clean, tidy professional guys. Very happy with the job , no mess left , reliable and friendly. Will use again and recommend to others. Thanks again
Verified by Checkatrade
Excellent communication and he arrived on time. Obviously experienced and competent glazer. Work was completed quickly and tidily. Nick picked up on a fault with the other French Door and fixed it for me on the spot as it was a 10minute job. I will definitely use Mersey Glazing again if I need more work or repairs doing. Highly recommend.
Read the other 9 detailed reviews on this pageShow fewer reviews
Excellent prompt service from Nick, would recommend
Verified by CheckatradeNew glass in porch door and window in garage
I would highly recommend Mersey glazing. Reliable. Completed the job to a high standard. No problems
We needed all our windows replacing in the rear of the house and Nick offered a great value to replace 4 windows of the house. That was not all I paid as himself and Dave provided a high quality service and ensured the installation was smooth as possible. They repaired any pointing issues and cleaned after them selves would highly recommend
Verified by CheckatradeNeeded brick work done properly, before replacement doors could be fitted.
What can I say about these two!! Absolutely fab, true honest and old school workmen. Informative, honest and experts in what they do. Having exterior doors or windows fitted is not an easy quick fit job. I knew I needed brick work fixing. Nick and Dave came out and understood what I wanted and they knew exactly what was needed. I trusted them from the get go. The end result is fabulous. Iam so happy and I can’t thank them enough,for restoring my faith. The good ones are out there but hard to find. Do your research,even from the recommendation sites.
Verified by CheckatradeSupply and Installation of a new Front Door
Nick is professional, knowledgeable, thorough and honest. The high quality products he supplied are both beautifully designed and secure. Together with Dave they expertly fitted our new front door and side glass panel. Our new door is fabulous, we are delighted with it. It was a pleasure to have Nick and Dave working in our home. We highly recommend Mersey Glazing
Verified by CheckatradeWindow repair
Nick and his team did a great job when I had been let down by 2 other glaziers. Turned up when they said they would. Window hinges replaced .Would definitely recommend and will be using Mersey Glaziers in the future
Verified by CheckatradeReplacement of misted double glazed window
Nick came and measured up then ordered my window in,he came a few days later and fitted it for me and cleaned up all around,very professional and i would definately use again.
Verified by CheckatradeRe fit broken hinges on an upstairs double glazed window
Another great job from Nick. Punctual, informative, and no mess. Job done
Verified by Checkatrade
Nick and Dave provided excellent service and were very professional. Very reasonably priced and did the job to a high standard. Would highly recommend.
Local context
Rated 5.0, in line with the local average for window / door fitters in Liverpool
Across 23 window / door fitters in Liverpool, the typical rating is 5.0 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally.
Review quality check
Review cautionOne or more review signals need a manual check
Some review signals are flagged for a closer manual check. That doesn't prove fake reviews or any wrongdoing.
Assessed 9 Aug 2026
1 exact review-text pattern found across sources
Review text appears to be reused across more than one source. This is a bounded caution for manual review, not proof of fake reviews or wrongdoing.From customer reviews
What customers consistently say
Recurring themes from 150 customer reviews across 2 review sources.
Customers who keep coming back: “This is the second time I’ve used Mersey Glazing, and I couldn’t recommend enough.” · Checkatrade, 27 Mar 2023
Respectful and tidy in your home: “clean, tidy professional guys. Very happy with the job , no mess left” · Checkatrade, 11 May 2025
Reviewers confirm: Final price matched the quote. “The price was very reasonable both time and price was exactly as quoted.” · Checkatrade, 30 Apr 2024
“Excellent communication and he arrived on time.” · Checkatrade, 26 Apr 2025
“Turned up when they said they would.” · Checkatrade, 4 Nov 2024
“Another great job from Nick. Punctual, informative, and no mess.” · Checkatrade, 23 Sept 2024
“From start to finish communication was excellent.” · Checkatrade, 20 May 2025
“Excellent communication and he arrived on time.” · Checkatrade, 26 Apr 2025
“Communication good, excellent job, clean and conscientious” · Checkatrade, 12 Apr 2022
“friendly, honest and high quality workmanship.” · Checkatrade, 29 Oct 2025
“Very reasonably priced and did the job to a high standard.” · Checkatrade, 17 Sept 2024
Credentials and checks
Credentials, licences and vetting
Credentials and associations
1Credentials and memberships
These credentials and memberships are attributed to named public sources. Check the source before relying on them.
- Source checked
- 26 Jun 2026
From TrustATrader
TrustATrader checks
No missed appointments in the past 6 months. TrustATrader logs when a member misses an agreed appointment, so a clean run is a sign they turn up when they say they will.
TrustATrader lists these checks:
- Identification checked
- Company address verified
- Customer references checked
- Agreed to TrustATrader's high standards
- Agreed to complaints procedure
Insurance listed on TrustATrader:
- Source-listed cover: Direct Line Insurance; verified 2 Dec 2025
This information comes from their TrustATrader profile. Confirm current cover, membership, and job terms directly before hiring.
Public directory notes
1Checks and details listed by directories
These are checks, verified insurance filings, and practical details listed by named public directories and official registers. Each is the named source's own record, not MyTrustedTraders verification, unless a separate panel shows that evidence.
5-year member
Check the listed source (opens in new tab)Sources
2 named public sourcesWhere this information comes from
Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.
Public evidence last checked June 2026
About
My Custom Windows has been vetted and approved by TrustATrader. Covering Liverpool, West Lancs and Cheshire
Services they list
Aluminium Doors InstallationAluminium Windows InstallationBay Windows InstallationBifold Doors InstallationComposite Front Doors InstallationDoors SupplyDouble Glazing InstallationExterior Doors InstallationFire Doors InstallationFrench Doors InstallationFrosted WindowsMisted Double Glazing
Listed on public sources or the business's own website; check directly that they cover your job before you book.
Areas served
LiverpoolMerseyside
The areas they list covering on a public directory; confirm they cover your address before you book.
What this business says about itself
From their own website
What this business says about itself
See their work: Instagram (opens in new tab)
- Insurance: insurance-backed guarantee
- Guarantee: insurance-backed guarantee
- Experience they state: 20+ years
- Good to know: Free quotes · Family-run
Accreditations it displays. Confirm each is current on the official register before you hire:
- Checkatrade · verify (opens in new tab)
- FENSA · verify (opens in new tab)
These are statements the business makes on its own website, worth confirming in writing (and on the official registers) before you hire, not independently verified by us.
Completed work
20 photosPhotos listed as completed work
These photos were listed as completed work by the business or a public source. They do not verify workmanship.
Independent checks
About this business
How long they've really been tradingOperating since at least 2019 (7 years), according to an independent source, not just their own word.
First public review2019Website online since2025
Your own checks
What to check before you hire
Worth checking yourself
Always confirm credentials and quotes with the business directly before hiring.
Be wary of high-pressure 'today-only' discounts and a salesperson who won't leave. A reputable window or door firm gives you a written, itemised quote you can take away and compare against others.
Never pay the full price up front; a modest deposit with the balance on completion is normal. Ask what deposit protection or insurance-backed guarantee you get if the firm stops trading before fitting.
Get the specification in writing (frame material, the glazing units and their energy rating, and any trickle vents) so you can check you got what you paid for.
Want an extra legitimacy check? Run the Cowboy Checker on My Custom Windows before you contact them.
Run Cowboy Checker →Good to know
Common questions about My Custom Windows
Is My Custom Windows a legitimate business?
My Custom Windows has 232 independent public reviews, rated 5 out of 5, gathered and cross-checked across 2 review sources. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about My Custom Windows?
My Custom Windows has 232 public reviews, averaging 5 out of 5, gathered across 2 review sources. You can read the individual reviews and where each came from in the reviews section above.
How do I know My Custom Windows' reviews are genuine?
My Custom Windows' 232 public reviews are gathered and cross-checked across 2 review sources. Reviews spread across several review sources are harder to fake than a single polished page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
Has My Custom Windows had recent public reviews?
My Custom Windows has 5 public reviews dated within the last 12 months. That shows their review history includes recent feedback; it does not prove current availability, so confirm capacity before hiring.
Does My Custom Windows turn up to appointments?
TrustATrader's logs show no missed appointments for My Custom Windows in the past 6 months. TrustATrader logs whenever a member misses an agreed appointment, so a clean run is a sign they turn up when they say they will. This is TrustATrader's reliability signal over that period, not a guarantee.
Is My Custom Windows qualified and accredited?
We hold 1 independently sourced credential for My Custom Windows, including TrustATrader Approved. Each is attributed to the body that issued it in the credentials section. For example, TrustATrader Approved is TrustATrader's approved badge: awarded after it vets the trader's identity and background.
Is My Custom Windows insured?
They state on their own website that insurance-backed guarantee. This is the business's own statement on their website, not something we have independently checked. Ask to see a current certificate before work starts.
Does My Custom Windows guarantee their work?
They state on their own website that insurance-backed guarantee. This is the business's own statement on their website, not something we have independently checked. Get the terms in writing before you agree to the job.
What does My Custom Windows specialise in?
My Custom Windows lists specialist services including Aluminium Doors Installation, Aluminium Windows Installation, Bay Windows Installation, Bifold Doors Installation, Composite Front Doors Installation, Doors Supply. If your job is one of these, look for it in their listed services or ask them to confirm for your project.
When was My Custom Windows' website registered?
My Custom Windows' website has been online since 2025, according to the public domain registry. This dates the website, not necessarily when the business began trading.