Gas Engineer
Neat Heat
Trust score
78out of 100
Rating5.0★
Review volume193
Source diversity1 source
VerificationListed
Based on rating, review volume, independent sources and verification. Evidence context — not a guarantee of workmanship.
Reviews · public evidence
What customers say
5.0out of 5
Highlights
"Mark has done several jobs for me over the past couple of years. I have found his work consistently excellent. He has had to help me redo several jobs previously done by DIY Charlatans. Mark is not just very professional, he is also a good man with high moral standards and not just all about the money like so many out there. He surely deserves as many stars as possible. Thanks Mark for all you do!"
"Mark was very helpful , cost efficient and polite will defo use again highly recommended"
"Mark is always polite, helpful and prompt to response. Leak fixed quickly. Recommend him to everyone!"
Detailed reviews
Mark has done several jobs for me over the past couple of years. I have found his work consistently excellent. He has had to help me redo several jobs previously done by DIY Charlatans. Mark is not just very professional, he is also a good man with high moral standards and not just all about the money like so many out there. He surely deserves as many stars as possible. Thanks Mark for all you do!
Mark was very helpful , cost efficient and polite will defo use again highly recommended
Mark is always polite, helpful and prompt to response. Leak fixed quickly. Recommend him to everyone!
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Local context
Rated 5.0★ — above the local average for gas engineers in Stoke-on-Trent
Across 44 rated gas engineers in Stoke-on-Trent, the typical rating is 4.8★. We compare against the same businesses a homeowner would find searching for this trade locally.
About
Verified plumber in Stoke-on-Trent.
Public evidence checks
Public evidence shownTrust checks and red flags
Public review evidence5.0★ from 193 public reviewsAcross CheckatradeCheckatrade
Sources
1 named sourcesEvery signal, traced to its origin
Review sources
Verify at the sourceCheck them yourself
Gas work is restricted by law to Gas Safe registered engineers. If they'll touch a boiler or any gas appliance, confirm they're currently on the register before you hire - it's free and takes a minute.
Check the Gas Safe RegisterPublic evidence checks
What's strong, and what to check yourself
✓Strong signals
✓Rating: 5.0★
✓Review volume: 193
!Worth checking yourself
!Source diversity: 1 source
!Verification: Listed
Smart checks
Before you hire a gas engineer
By law, anyone working on your gas appliances must be on the Gas Safe Register — ask to see their Gas Safe ID card and check the licence number at gassaferegister.co.uk before they start.
Never let an unregistered person touch your gas: unsafe gas work risks carbon monoxide poisoning, fire and explosion, and is a criminal offence.
For a boiler or appliance install, get the work and price in writing and keep the Gas Safe / Building Regulations certificate they are required to give you.
Confirm they cover your area and can actually come out in your timeframe before anything else.
Read recent reviews for reliability and turning up on time — not only the quality of the work.
Want an extra legitimacy check?
Run the Cowboy Checker on Neat Heat before you contact them.