Plumber
North Staffs Utility Services Ltd
Companies House
Active incorporated business
Trust score
79out of 100
Rating5.0★
Review volume304
Source diversity1 source
VerificationListed
Based on rating, review volume, independent sources and verification. Evidence context — not a guarantee of workmanship.
Trust at a glance
1 checkWhat we can verify about North Staffs Utility Services Ltd
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Verified plumber in Stoke-on-Trent, Staffordshire.
Reviews · public evidence
What customers say
5.0out of 5
Highlights
"Rob visited to give me a repair quote on quite an unusual fault. After a very extensive investigation the fault was pinpointed. Although this work was outside the jobs they complete, Rob put me in touch with a highly recommended specialist for the job. Didn't charge anything for diagnostic work and although they can't complete the work I was extremely impressed with Rob and how the company operates"
"When the water company said that we had a leak and that it was on our property and therefore our responsibility to get it repaired, I contacted 3 companies to look at the problem. Two of the companies just sent a quote without assessing what needed to be done, Rob Gallon of North Staffs Utility Services promptly came out to assess the job and went through the process which gave me complete confidence in his ability to rectify the leak. On the day Brian, James and Adrian started the works under my recently laid £11,000 drive with out a hole. Superb job by a great company."
"On time, worked quickly and completed as described in the quote. Very happy with the outcome and nice people too. Thank you and would use again"
Detailed reviews
Rob visited to give me a repair quote on quite an unusual fault. After a very extensive investigation the fault was pinpointed. Although this work was outside the jobs they complete, Rob put me in touch with a highly recommended specialist for the job. Didn't charge anything for diagnostic work and although they can't complete the work I was extremely impressed with Rob and how the company operates
When the water company said that we had a leak and that it was on our property and therefore our responsibility to get it repaired, I contacted 3 companies to look at the problem. Two of the companies just sent a quote without assessing what needed to be done, Rob Gallon of North Staffs Utility Services promptly came out to assess the job and went through the process which gave me complete confidence in his ability to rectify the leak. On the day Brian, James and Adrian started the works under my recently laid £11,000 drive with out a hole. Superb job by a great company.
On time, worked quickly and completed as described in the quote. Very happy with the outcome and nice people too. Thank you and would use again
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Local context
Rated 5.0★ — above the local average for plumbers in Stoke-on-Trent
Across 96 rated plumbers in Stoke-on-Trent, the typical rating is 4.8★. We compare against the same businesses a homeowner would find searching for this trade locally.
Companies House registration
ActiveActive incorporated business
North Staffs Utility Services Ltd is linked to a Companies House entry. This shows the business registration, not evidence of workmanship or service quality.
Legal nameNorth Staffs Utility Services Ltd
Company number05806354
Incorporated
Official checkListed
Public evidence checks
Public evidence shownTrust checks and red flags
Public review evidence5.0★ from 304 public reviewsAcross CheckatradeCheckatrade
Sources
1 named sourcesEvery signal, traced to its origin
Review sources
Public evidence checks
What's strong, and what to check yourself
✓Strong signals
✓Rating: 5.0★
✓Review volume: 304
!Worth checking yourself
!Source diversity: 1 source
!Verification: Listed
Verify at the sourceCheck them yourself
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Common questions about North Staffs Utility Services Ltd
What do customers say about North Staffs Utility Services Ltd?
North Staffs Utility Services Ltd has 304 public reviews, averaging 5.0 out of 5. You can read the individual reviews and where each came from in the reviews section above.
Is North Staffs Utility Services Ltd a registered business?
North Staffs Utility Services Ltd is a registered business on Companies House (company number 05806354), incorporated 4 May 2006, listed as active. This confirms the legal registration of the business — not evidence of workmanship or service quality.
Smart checks
Before you hire a plumber
Agree the call-out fee, the hourly or fixed rate, and whether parts are charged on top — in writing — before an emergency plumber starts. Out-of-hours overcharging and 'while I'm here' add-ons are common complaints.
Be wary of a plumber who, on a first visit, says your whole system or boiler must be replaced — get a second opinion and an itemised quote (parts and labour separately) before agreeing to major work.
Gas and boiler work is a separate, regulated trade — not general plumbing. Make sure anyone working on a gas appliance is specifically registered to do gas work, and ask to see that registration before they start.
Look for consistent reviews across several named sources, not one polished profile.
Check any verified credentials, and that the business details independently check out.
Want an extra legitimacy check?
Run the Cowboy Checker on North Staffs Utility Services Ltd before you contact them.