Nelson Plumbing & Heating Ltd

I would highly recommend Nelson Plumbing. They were the first to answer, best price and all completed within 24 hours. The 2 engineers that came, one was called Tom, were professional, polite and very fast. Thank you.

Job was booked and done within 5 days of my request which was great. Communication was super clear and on site was fab, would definitely recommend

Really impressed by the overall service, from the initial phone conversation with Hayley in booking the appointment friendly and professional. On the day of the appointment got a phone call from Ryan in advance of his attending to tell me he was on his way. Within moments of Ryan’s arrival and discussion the issue with the Hive thermostat he had diagnosed the problem and having checked I was happy with the price to replace, he sourced a replacement thermostat and fitted the same day. Very informative about what had gone wrong and what was required to fix it. Highly recommended.

Company responded quickly with my enquiry, giving a time and date that was within my time requested.The plumber turned up on time, was polite and professional. Would definitely recommend the company to anyone in need of a plumber.

My old boiled broke one night and I posted my job that evening. These guys were out by 11am the next day to take a look. I’m really pleased how quickly this was looked within 72 hours I’d had my old boiler looked at, removed and replaced. Really impressed with the job from start to finish. Communication has been fantastic, really efficient and clear. Massive thanks to Tom and Turrell for a great job, really clean and tidy work and absolutely no fuss and kept me updated on progress throughout the replacement work. Would definitely recommend to others.

Friendly engineer; arrived on time and did a good, efficient job

Had Nelson Plumbing service my mums combi boiler this morning. Tom the heating engineer arrived exactly when he said he would. He carried out the service professionally and expeditiously. Tom displayed a friendly and approachable manner. I have nothing but praise for Tom, and would definitely recommend Nelson Plumbing.

The team arrived on time to replace my old cast iron soil stack with new PVC. The work was carried out very professionally to a high standard. The job was difficult as my house is higher than normal with a cellar. The tiled roof was finished neatly with a new tile.

Same day boiler service thanks to Hayley’s clear communication. Tom the engineer was great and polite. No complaints.

Job completed efficiently. Friendly service from both the tradesperson and the office team. Card payment issue quickly resolved. Will use again.

Had two new radiators fitted, one of which was in quite an awkward location but they booked us in really quickly and did a great job. On time, friendly, and went above and beyond to leave the place as they found it.

Quick to respond and attend - excellent service - Tom did a great job.

Prompt replies and same day availability, thoroughly explained the problem and options to resolve. Minimal mess, polite and friendly service.

Very helpful, resolved the issue no problems

polite and punctual, work was carried out professionally and communicated after every step

Very fast response to my enquiry and work carried out the following day. Very efficient service. Installation carried out by very polite and conscientious engineer. Thanks

Plumber arrived, fixed the cold water supply to the shower and leaky basin. all working now. also fixed the toilet leak that occurred just before he arrived so he did more than what was requested and adjusted price on thr spot. he was a credit to the company and his workmanship was very good.

Friendly staff and very quick reply. Strongly recommended

Ryan came over to service my boiler and was polite, tidy and quiet while I was working upstairs. He even put the casing back on and the pipe cover that I had removed ahead of his visit. Would definitely use again.

Prompt response to the advert. Great communication and carried out the work next day. Highly recommend