Gas Engineer
OLD TOWN PLUMBING & HEATING LTD
Trust score
79out of 100
Rating5.0★
Review volume163
Source diversity1 source
VerificationListed
Based on rating, review volume, independent sources and verification. Evidence context — not a guarantee of workmanship.
Reviews · public evidence
What customers say
5.0out of 5
Highlights
"Just had a new boiler fitted today as an emergency job. The engineer was good with service and workmanship. Thank you."
"I contacted Sean through recommendation and he came out the next day to inspect the job. I had a new pump fitted and a new hot water cylinder changed within 2 days. Tom was super efficient, friendly and very well mannered. The house was cleaned and tidied and all rubbish taken away. I have found myself a new plumber :-)"
"I’ve had these guys do two jobs recently. One was to replace blown immersion. 2nd was to attach economy 7 timer direct to water to help reduce mo thot costs. On both jobs the guys were really great at communication. They did both jobs really well. They are polite and professional and friendly. Would highly recommend."
Detailed reviews
Just had a new boiler fitted today as an emergency job. The engineer was good with service and workmanship. Thank you.
I contacted Sean through recommendation and he came out the next day to inspect the job. I had a new pump fitted and a new hot water cylinder changed within 2 days. Tom was super efficient, friendly and very well mannered. The house was cleaned and tidied and all rubbish taken away. I have found myself a new plumber :-)
I’ve had these guys do two jobs recently. One was to replace blown immersion. 2nd was to attach economy 7 timer direct to water to help reduce mo thot costs. On both jobs the guys were really great at communication. They did both jobs really well. They are polite and professional and friendly. Would highly recommend.
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Local context
Rated 5.0★ — in line with the local average for gas engineers in Stevenage
Across 30 rated gas engineers in Stevenage, the typical rating is 4.9★. We compare against the same businesses a homeowner would find searching for this trade locally.
About
Verified central heating in Stevenage, Hertfordshire.
Public evidence checks
Public evidence shownTrust checks and red flags
Public review evidence5.0★ from 163 public reviewsCheckatrade
Sources
1 named sourcesEvery signal, traced to its origin
Review sources
Checkatrade
Verify at the sourceCheck them yourself
Gas work is restricted by law to Gas Safe registered engineers. If they'll touch a boiler or any gas appliance, confirm they're currently on the register before you hire - it's free and takes a minute.
Check the Gas Safe RegisterPublic evidence checks
What's strong, and what to check yourself
✓Strong signals
✓Rating: 5.0★
✓Review volume: 163
!Worth checking yourself
!Source diversity: 1 source
!Verification: Listed
Smart checks
Before you hire a gas engineer
By law, anyone working on your gas appliances must be on the Gas Safe Register — ask to see their Gas Safe ID card and check the licence number at gassaferegister.co.uk before they start.
Never let an unregistered person touch your gas: unsafe gas work risks carbon monoxide poisoning, fire and explosion, and is a criminal offence.
For a boiler or appliance install, get the work and price in writing and keep the Gas Safe / Building Regulations certificate they are required to give you.
Confirm they cover your area and can actually come out in your timeframe before anything else.
Read recent reviews for reliability and turning up on time — not only the quality of the work.
Want an extra legitimacy check?
Run the Cowboy Checker on OLD TOWN PLUMBING & HEATING LTD before you contact them.
