Plumber
Pinpoint Trace and Access Limited
Trust score
81out of 100
Rating4.8★
Review volume263
Source diversity2 sources
VerificationListed
Based on rating, review volume, independent sources and verification. Evidence context — not a guarantee of workmanship.
About
Verified plumber in Walsall.
Reviews · public evidence
What customers say
4.8out of 5
Highlights
"I had a Trace and Access inspection carried out recently, and I wanted to highlight what an excellent job Robert did. He was incredibly thorough throughout the entire visit and went above and beyond to locate the source of the leak. Robert took the time to explain each step of the process in clear detail, making sure I understood what he was looking for and why. His professionalism, attention to detail, and determination to get to the root of the problem gave me complete confidence that everything was being handled properly. I couldn’t be happier with the service provided - Thank You."
"Had a water escape from central heating system, from pipes buried in concrete. Pinpoint came out to trace source and repair. Robert was very professional, very knowledgeable and very polite. He soon found where the water was coming from and gave me a choice of methods of repair. He was very proficient and very tidy with his work. I am really pleased with Robert’s work and very happy to have used Pinpoint as a company. I would certainly recommend them. Thank you Debbie and Robert for all your help."
"Hopefully the title says it all. Robert arrived on time and was professional throughout. He kept me well informed during the process. He found the leak and repaired it with minimal mess or disruption. If you are unfortunate enough to need this sort of service I cannot recommend this company enough."
Detailed reviews
I had a Trace and Access inspection carried out recently, and I wanted to highlight what an excellent job Robert did. He was incredibly thorough throughout the entire visit and went above and beyond to locate the source of the leak. Robert took the time to explain each step of the process in clear detail, making sure I understood what he was looking for and why. His professionalism, attention to detail, and determination to get to the root of the problem gave me complete confidence that everything was being handled properly. I couldn’t be happier with the service provided - Thank You.
Had a water escape from central heating system, from pipes buried in concrete. Pinpoint came out to trace source and repair. Robert was very professional, very knowledgeable and very polite. He soon found where the water was coming from and gave me a choice of methods of repair. He was very proficient and very tidy with his work. I am really pleased with Robert’s work and very happy to have used Pinpoint as a company. I would certainly recommend them. Thank you Debbie and Robert for all your help.
Hopefully the title says it all. Robert arrived on time and was professional throughout. He kept me well informed during the process. He found the leak and repaired it with minimal mess or disruption. If you are unfortunate enough to need this sort of service I cannot recommend this company enough.
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Local context
Rated 4.8★ — in line with the local average for plumbers in Walsall
Across 73 rated plumbers in Walsall, the typical rating is 4.8★. We compare against the same businesses a homeowner would find searching for this trade locally.
Public evidence checks
Public evidence shownTrust checks and red flags
Public review evidence4.8★ from 263 public reviewsCheckatradeCompanies House
Sources
2 named sourcesEvery signal, traced to its origin
Review sources
Checkatrade
Official sources
Companies House
Public evidence checks
What's strong, and what to check yourself
✓Strong signals
✓Rating: 4.8★
✓Review volume: 263
✓Source diversity: 2 sources
!Worth checking yourself
!Verification: Listed
Verify at the sourceCheck them yourself
Approved plumbers on the free WaterSafe register are vetted, qualified to the water regulations and insured. Check they're listed, or find a WaterSafe-approved plumber near you.
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Common questions about Pinpoint Trace and Access Limited
What do customers say about Pinpoint Trace and Access Limited?
Pinpoint Trace and Access Limited has 263 public reviews, averaging 4.8 out of 5, gathered across 2 independent sources. You can read the individual reviews and where each came from in the reviews section above.
How do I know Pinpoint Trace and Access Limited's reviews are genuine?
Pinpoint Trace and Access Limited's 263 public reviews are gathered and cross-checked across 2 independent public sources. Reviews spread across several named sources are harder to fake than a single polished page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
Smart checks
Before you hire a plumber
Agree the call-out fee, the hourly or fixed rate, and whether parts are charged on top — in writing — before an emergency plumber starts. Out-of-hours overcharging and 'while I'm here' add-ons are common complaints.
Be wary of a plumber who, on a first visit, says your whole system or boiler must be replaced — get a second opinion and an itemised quote (parts and labour separately) before agreeing to major work.
Gas and boiler work is a separate, regulated trade — not general plumbing. Make sure anyone working on a gas appliance is specifically registered to do gas work, and ask to see that registration before they start.
Look for consistent reviews across several named sources, not one polished profile.
Check any verified credentials, and that the business details independently check out.
Want an extra legitimacy check?
Run the Cowboy Checker on Pinpoint Trace and Access Limited before you contact them.
