Gas Engineer
Prestige Fires & Heating Services
Trust score
78out of 100
Rating4.9★
Review volume335
Source diversity1 source
VerificationListed
Based on rating, review volume, independent sources and verification. Evidence context — not a guarantee of workmanship.
Reviews · public evidence
What customers say
4.9out of 5
Highlights
"Very professional and helpful and do a brilliant job , note *quote does not include VAT lest your jaw drop to the floor*. Will I use them again? Off course best in the land!"
"Excellent communication and great work. They arrived and got the job done quickly and with no mess left behind. Would definitely hire again."
"Great experience with Prestige Fires from start to finish. The showroom staff were helpful and knowledgeable, helping me choose the right stove and providing a clear quote and smooth booking process. The installation team were efficient, polite, and left everything tidy. When I noticed a small issue after fitting, they returned within 24 hours to fix it. They also repaired a chip caused by carpet fitters a week later — their customer service was outstanding. After several weeks of use, I’m very happy with the stove. It’s efficient, easy to use, and looks fantastic. Highly recommend."
Detailed reviews
Very professional and helpful and do a brilliant job , note *quote does not include VAT lest your jaw drop to the floor*. Will I use them again? Off course best in the land!
Great experience with Prestige Fires from start to finish. The showroom staff were helpful and knowledgeable, helping me choose the right stove and providing a clear quote and smooth booking process. The installation team were efficient, polite, and left everything tidy. When I noticed a small issue after fitting, they returned within 24 hours to fix it. They also repaired a chip caused by carpet fitters a week later — their customer service was outstanding. After several weeks of use, I’m very happy with the stove. It’s efficient, easy to use, and looks fantastic. Highly recommend.
Excellent communication and great work. They arrived and got the job done quickly and with no mess left behind. Would definitely hire again.
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Local context
Rated 4.9★ — in line with the local average for gas engineers in Banstead
Across 7 rated gas engineers in Banstead, the typical rating is 5.0★. We compare against the same businesses a homeowner would find searching for this trade locally.
About
Verified fireplaces / stoves in Banstead, Surrey.
Public evidence checks
Public evidence shownTrust checks and red flags
Public review evidence4.9★ from 335 public reviewsCheckatrade
Sources
1 named sourcesEvery signal, traced to its origin
Review sources
Checkatrade
Verify at the sourceCheck them yourself
Gas work is restricted by law to Gas Safe registered engineers. If they'll touch a boiler or any gas appliance, confirm they're currently on the register before you hire - it's free and takes a minute.
Check the Gas Safe RegisterPublic evidence checks
What's strong, and what to check yourself
✓Strong signals
✓Rating: 4.9★
✓Review volume: 335
!Worth checking yourself
!Source diversity: 1 source
!Verification: Listed
Smart checks
Before you hire a gas engineer
By law, anyone working on your gas appliances must be on the Gas Safe Register — ask to see their Gas Safe ID card and check the licence number at gassaferegister.co.uk before they start.
Never let an unregistered person touch your gas: unsafe gas work risks carbon monoxide poisoning, fire and explosion, and is a criminal offence.
For a boiler or appliance install, get the work and price in writing and keep the Gas Safe / Building Regulations certificate they are required to give you.
Confirm they cover your area and can actually come out in your timeframe before anything else.
Read recent reviews for reliability and turning up on time — not only the quality of the work.
Want an extra legitimacy check?
Run the Cowboy Checker on Prestige Fires & Heating Services before you contact them.
