Arrived within hours: "He sourced a new one and was out within an hour to fit it." (Which? Trusted Traders, 13 May 2026)
Came the next day: "Paul was excellent right from the first conversation. Understood the problem immediately, arrived the very next day at the agreed time to assess and provide solution." (Which? Trusted Traders, 6 Mar 2026)
Use this as a reason to call them first, not a guarantee they can attend now. Confirm availability, timing, and call-out terms directly before you rely on it.
From Which? Trusted Traders
Opening hours
The hours this business publishes online, handy for knowing when to call. Confirm before you set off.
Monday–Friday
8:30am–6pm
From customer reviews
What customers consistently say
Recurring themes from 150 customer reviews across 2 review sources.
Customers who keep coming back: “I have been employing Paul for some years, covering a new boiler installation, radiator flushing, and a new boiler & c/h controller.” · Which? Trusted Traders, 15 Sept 2025
Customers mention transparent pricing: “He is very clear with pricing too, no hidden costs.” · Which? Trusted Traders, 5 May 2026
Respectful and tidy in your home: “completed the tricky job efficiently and left everything clean and tidy.” · Which? Trusted Traders, 5 May 2026
Reviewers confirm: Finished on schedule. “All work was well explained beforehand, and everything was completed professionally and to schedule.” · Which? Trusted Traders, 5 Jan 2026
Clear communicationQuoted from 2 reviews
“What I really like is that he always gives me an accurate quote before any work is carried out and asks for my explicit approval before any substantive work is carried out” · Which? Trusted Traders, 13 Apr 2026
“Paul was excellent right from the first conversation.” · Which? Trusted Traders, 6 Mar 2026
Reliable and punctualQuoted from 2 reviews
“arrived at the time he’d agreed, he was very friendly and polite.” · Which? Trusted Traders, 5 May 2026
“He arrived on time and completed the required tasks during one morning” · Which? Trusted Traders, 15 Sept 2025
Credentials and associations
Credentials and memberships
1
These credentials and memberships are attributed to named public sources. Check the source before relying on them.
Which? Trusted TradersListed, current status not shown
Prestige Heating & Plumbing Ltd is linked to a Companies House entry. This shows the business registration, not evidence of workmanship or service quality.
Run by1 director (longest-serving director appointed in 1999)
Official checkOn the public register
Why this helps you judge trust: this trader is linked to a registered company with named people who are legally accountable for it, on an official register anyone can check, a layer of accountability an unregistered trader doesn't offer. Around 27 years on the register also points to an established business rather than a brand-new one.
Source-listed gallery
Photos listed on Which? Trusted Traders
16 photos
These sources do not label every image as completed work. The gallery may include projects, people, logos or certificates, so it does not count as completed-work evidence.
Lusso stone suite, Mural wallpaper, walk in shower, Stone bath, double vanity unit.
Lusso stone suite, Mural wallpaper, walk in shower, Stone bath, double vanity unit,
Lusso stone suite, Mural wallpaper, walk in shower, Stone bath, double vanity unit,
Lusso stone suite, Mural wallpaper, walk in shower, Stone bath, double vanity unit,
Lusso stone suite, Mural wallpaper, walk in shower, Stone bath, double vanity unit,
lnstalled a Lusso Stone bath.
Ground floor cloakroom complete refurbishment
02
Reviews · public evidence
What customers say
These reviews are published independently on the named public sources below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
4.9out of 5
715 reviews in public evidence18 reviews in the last 12 monthsReviewed on public review sources since 2010Most recent review Cross-checked across 2 review sources
Customers often mention
Friendly & politeMentioned in 29% of reviews we've read
Where these reviews are published
Checkatrade521 reviews · 4.9 avg
Which? Trusted Traders194 reviews
Highlights
“I have used Paul multiple times over the years for a variety of things at home (usually boiler service or the like) and have always found him to be reliable, friendly, and the work done to a high standard. What I really like is that he always gives me an accurate quote before any work is carried out and asks for my explicit approval before any substantive work is carried out”
“Paul responded rapidly to request to investigate problem with hot water in unvented system. Attended and fixed within 3 hours. Great service”
“I've selected Prestige Heating and Plumbing for an annual boiler service from Which's website. They had lots of great reviews and I can see why. Paul was extremely speedy in replying, booking a day and I was very happy with the service. Would definitely rely on him again”
Detailed reviews
These are the individual reviews we hold for Prestige Heating & Plumbing Ltd, including the highlights above. The 715 headline total is the review volume reported across public review sources.
Customer in Buckinghamshire
Customer recommends this business
Remove and replace radiators
Great service, did the job quickly and efficiently when I had been let down by another plumber. Working through the heat, kept me up to date on issues and fixes. Great job, definitely using them again.
Work completed:
Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Buckinghamshire
Customer recommends this business
Reliable and efficient
We asked Paul to look at our electric shower which was malfunctioning. He diagnosed the problem on the Thursday, ordered the part the same day and had it delivered and fitted by the Monday. We were so grateful to have such prompt and efficient service. He comes when he says he will and explained everything really clearly. While he was there he also suggested there was probably an outside leak affecting our water pressure. We reported it and he was right- emergency repairs were done by Thames Water in the street that weekend as a result.
Work completed:
Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Buckinghamshire
Customer recommends this business
Super speedy response, very professional, quality job.
Paul was absolutely fantastic! The morning my mum was due to get out of hospital after a four-week stay her shower pump packed up. He sourced a new one and was out within an hour to fit it. Quick, tidy and very professional. Job done before mum even knew anything was wrong. Highly recommended for great service and a quality job!
Work completed:
Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Buckinghamshire
Customer recommends this business
Wonderful job
I needed a plumber to sort out a very stiff water tap under a kitchen cupboard which was extremely hard to access and work on. I found Paul through Trusted Traders and he arrived at the time he’d agreed, he was very friendly and polite. I was a bit worried that he’d have a problem with the tight space, but not for him, his confidence and professionalism shone through and he completed the tricky job efficiently and left everything clean and tidy. He also sorted out a very loose toilet seat. I would certainly have no hesitation in calling upon his services in the future and quite honestly I wouldn’t bother with any other quotes as I’m more than happy with Paul. He is very clear with pricing too, no hidden costs. I’ve found a gem!
Work completed:
Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Buckinghamshire
Customer recommends this business
Excellent work
I have used Paul multiple times over the years for a variety of things at home (usually boiler service or the like) and have always found him to be reliable, friendly, and the work done to a high standard. What I really like is that he always gives me an accurate quote before any work is carried out and asks for my explicit approval before any substantive work is carried out
Work completed:
Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Read the other 10 detailed reviews on this pageShow fewer reviews
Customer in Buckinghamshire
Customer recommends this business
Exterior Plume
Paul was excellent right from the first conversation. Understood the problem immediately, arrived the very next day at the agreed time to assess and provide solution. Paul identified and clearly explained the root cause. We discussed the best option which Paul delivered on the day. I was consulted on each step and informed of progress. Paul was very diligent and took great pride on his work. The surrounding area was spotless. Solution in place and is fully working. No fuss, no mess. True professional. Highly recommend.
Work completed:
Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Greater London
Customer recommends this business
Professional and friendly
The central heating system was flushed, which was a big and involved task. All work was well explained beforehand, and everything was completed professionally and to schedule.
Work completed:
Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Buckinghamshire
Customer recommends this business
Very quick response
We have used Paul before and found him very efficient and helpful. On the last occasion I had a problem, he came within 15 minutes to resolve it - very happy.
Work completed:
Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Buckinghamshire
Customer recommends this business
Great work
I've selected Prestige Heating and Plumbing for an annual boiler service from Which's website. They had lots of great reviews and I can see why. Paul was extremely speedy in replying, booking a day and I was very happy with the service. Would definitely rely on him again
Work completed:
Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Buckinghamshire
Customer recommends this business
Excellent Gas and plumbing engineer
Paul provided a first class service when our central heating stopped working . He located the faults, collected required replacement parts, and drained and repaired the system in a day. He also serviced our gas fire and boiler at the same time.
Work completed:
Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Buckinghamshire
Customer recommends this business
Excellent work and great customer service
Paul came to our renovation project to pick up a half finished job by another trades person. Paul took a highly detailed approach to picking up on all the elements that needed fixing before completing the job. I feel that Paul future proofed our property and delivered an excellent standard of quality. Paul worked with me as a customer to find solutions and tailored the quote to what I could afford. Paul communicates well and turns up on time. Would recommend Paul wholeheartedly to anyone looking for Plumbing services. You won’t be disappointed.
Work completed:
Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Buckinghamshire
Customer recommends this business
Annual boiler service, central heating check & minor plumbing items in toilet
I have been employing Paul for some years, covering a new boiler installation, radiator flushing, and a new boiler & c/h controller. Now I do not get quotations from other competitors but rely on his integrity. He arrived on time and completed the required tasks during one morning, leaving clean and tidy rooms on departure.
Work completed:
Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
4 / 5
Customer in Berkshire
Customer recommends this business
Soil Pipe Re-installation
We employed Prestige Plumbing & Heating Ltd as we have previous experience with Paul's work. He communicates promptly throughout all the stages of the job, and he is efficient and courteous. Paul works to a high standard, and he always checks if we are happy with the work as the job proceeds. He respects our property and always makes sure to leave it clean and tidy at the end of the day We would highly recommend him - and, in fact, plan to employ him again for another job that needs to be undertaken within our home.
Work completed:
Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer5.0 / 5 ·
Verified by CheckatradeFixed leak and serviced boiler
Paul was quick to respond, prompt, efficient and helpful. Highly recommended
Customer in Buckinghamshire
Customer recommends this business
Another Plumbing Project well-executed.
This is the second plumbing project where I have called on the services of Paul from Prestige Heating & Plumbing and just like the previous one, I am very pleased with the high standard of work carried out. In this case it was the installation of two large radiators. Paul is very knowledgable and has a friendly, engaging style and his personal style means he is always checking up that everything has been completed to my satisfaction. Paul has a consultative approach prior to issuing the quotation and details the work to be carried out. He explained the stages of the process well. He attended on the agreed date and completed everything by the close of business. I have no hesitation in recommending Paul- he's a real find.
Work completed:
Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
03
Sources
Where this information comes from
3 named public sources
Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.
Check dates vary by source. Where we hold a date, the check shows it.
04
About
Central heating in Gerrards Cross, Buckinghamshire.
Services they list
Central HeatingUnvented cylinder installation and maintenanceWater softener installation and maintenanceEmergency plumbing servicesCentral heating systems (installation and servicing)Bathroom refurbishmentWet roomsAccessible bathrooms and showersBathroom InstallationBoiler installationBoiler repairBoiler servicing
Listed on public sources or the business's own website; check directly that they cover your job before you book.
Areas served
BuckinghamshireGerrards Cross
The areas they list covering on a public directory; confirm they cover your address before you book.
Always confirm credentials and quotes with the business directly before hiring.
Verify at the sourceCheck them yourself
Gas work is restricted by law to Gas Safe registered engineers. If they'll touch a boiler or any gas appliance, confirm they're currently on the register before you hire - it's free and takes a minute.
A real, registered businessWe cross-checked Companies House: this business is officially registered for work that matches the heating engineer services it advertises - independent confirmation it's a genuine business set up to do this kind of work, not just a directory entry.
✓
How long they've really been tradingThe earliest independent record of them trading is 1999, so at least 27 years. They appear in 2 separate independent sources.
Company registered1999First public review2010
Good to know
Common questions about Prestige Heating & Plumbing Ltd
Is Prestige Heating & Plumbing Ltd a legitimate business?
As of 16 Aug 2026, we hold 715 independent reviews across Checkatrade and Which? Trusted Traders for this business, and Companies House lists (no. 03852263) as active, checked 26 Jul 2026. This is independent public evidence, not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about Prestige Heating & Plumbing Ltd?
Prestige Heating & Plumbing Ltd has 715 public reviews, averaging 4.9 out of 5, gathered across 2 review sources, 1 of which publish a rating. You can read the individual reviews and where each came from in the reviews section above.
How do I know Prestige Heating & Plumbing Ltd's reviews are genuine?
Prestige Heating & Plumbing Ltd's 715 public reviews are gathered and cross-checked across 2 review sources. Reviews spread across several review sources are harder to fake than a single polished page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
Has Prestige Heating & Plumbing Ltd had recent public reviews?
Prestige Heating & Plumbing Ltd has 18 public reviews dated within the last 12 months. That shows their review history includes recent feedback; it does not prove current availability, so confirm capacity before hiring.
Is Prestige Heating & Plumbing Ltd qualified and accredited?
We hold 1 independently sourced credential for Prestige Heating & Plumbing Ltd, including Which? Trusted Traders. Each is attributed to the body that issued it in the credentials section. For example, Which? Trusted Traders is Which? Trusted Trader: an endorsement from the consumer champion Which?, given to traders who pass its assessment process.
Is Prestige Heating & Plumbing Ltd a registered business?
Prestige Heating & Plumbing Ltd is a registered business on Companies House (company number 03852263), incorporated 1 Oct 1999, listed as active. This confirms the legal registration of the business, not evidence of workmanship or service quality.
What does Prestige Heating & Plumbing Ltd specialise in?
Prestige Heating & Plumbing Ltd lists specialist services including Central Heating, Unvented cylinder installation and maintenance, Water softener installation and maintenance, Emergency plumbing services, Central heating systems (installation and servicing), Bathroom refurbishment. If your job is one of these, look for it in their listed services or ask them to confirm for your project.
These describe public evidence MyTrustedTraders held at the stated dates. They are not independent awards, they cannot be bought, and they do not change this business's Trust Score or search position. How milestones are measured