Public evidence profile

Prestige Heating & Plumbing Ltd

Heating engineerGerrards Cross4.9715 reviews · 3 independent public sources
How quickly they respond
Customers mention: Arrived within hours
Credentials & registries
Which? Trusted Traders
Companies House
Active incorporated business

No Trust Score yet

  • 715 reviews across 2 review sources, rated 4.9 where a rating is published
  • 18 reviews in the last 12 months

Worth checking: Gas Safe Register

How this score is worked out
Rating4.9 / 5
Review volume715
Independent sources3 independent public sources
Credentials1 credential shown
Response evidence

Based on rating, review volume, independent sources and credential evidence. Evidence context, not a guarantee of workmanship.

Call 07956 370323
Public response evidence

How quickly they respond

What customers mention:

  • Arrived within hours: "He sourced a new one and was out within an hour to fit it." (Which? Trusted Traders, 13 May 2026)
  • Came the next day: "Paul was excellent right from the first conversation. Understood the problem immediately, arrived the very next day at the agreed time to assess and provide solution." (Which? Trusted Traders, 6 Mar 2026)

Use this as a reason to call them first, not a guarantee they can attend now. Confirm availability, timing, and call-out terms directly before you rely on it.

From Which? Trusted Traders

Opening hours

The hours this business publishes online, handy for knowing when to call. Confirm before you set off.

Monday–Friday
8:30am–6pm
From customer reviews

What customers consistently say

Recurring themes from 150 customer reviews across 2 review sources.

Customers who keep coming back: I have been employing Paul for some years, covering a new boiler installation, radiator flushing, and a new boiler & c/h controller. · Which? Trusted Traders, 15 Sept 2025

Customers mention transparent pricing: He is very clear with pricing too, no hidden costs. · Which? Trusted Traders, 5 May 2026

Respectful and tidy in your home: completed the tricky job efficiently and left everything clean and tidy. · Which? Trusted Traders, 5 May 2026

Reviewers confirm: Finished on schedule. All work was well explained beforehand, and everything was completed professionally and to schedule. · Which? Trusted Traders, 5 Jan 2026

Clear communicationQuoted from 2 reviews

What I really like is that he always gives me an accurate quote before any work is carried out and asks for my explicit approval before any substantive work is carried out · Which? Trusted Traders, 13 Apr 2026

Paul was excellent right from the first conversation. · Which? Trusted Traders, 6 Mar 2026

Reliable and punctualQuoted from 2 reviews

arrived at the time he’d agreed, he was very friendly and polite. · Which? Trusted Traders, 5 May 2026

He arrived on time and completed the required tasks during one morning · Which? Trusted Traders, 15 Sept 2025

Credentials and associations

Credentials and memberships

1

These credentials and memberships are attributed to named public sources. Check the source before relying on them.

Companies House registration

Active incorporated business

Active

Prestige Heating & Plumbing Ltd is linked to a Companies House entry. This shows the business registration, not evidence of workmanship or service quality.

Legal namePrestige Heating & Plumbing Ltd
Company number03852263
Incorporated
Registered activityPlumbing & heating installation
Run by1 director (longest-serving director appointed in 1999)
Official checkOn the public register

Why this helps you judge trust: this trader is linked to a registered company with named people who are legally accountable for it, on an official register anyone can check, a layer of accountability an unregistered trader doesn't offer. Around 27 years on the register also points to an established business rather than a brand-new one.

Source-listed gallery

Photos listed on Which? Trusted Traders

16 photos

These sources do not label every image as completed work. The gallery may include projects, people, logos or certificates, so it does not count as completed-work evidence.

Lusso stone suite, Mural wallpaper, walk in shower, Stone bath, double vanity unit.

Lusso stone suite, Mural wallpaper, walk in shower, Stone bath, double vanity unit,

Lusso stone suite, Mural wallpaper, walk in shower, Stone bath, double vanity unit,

Lusso stone suite, Mural wallpaper, walk in shower, Stone bath, double vanity unit,

Lusso stone suite, Mural wallpaper, walk in shower, Stone bath, double vanity unit,

lnstalled a Lusso Stone bath.

Ground floor cloakroom complete refurbishment

Reviews · public evidence

What customers say

These reviews are published independently on the named public sources below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.

4.9out of 5
715 reviews in public evidence18 reviews in the last 12 monthsReviewed on public review sources since 2010Most recent review Cross-checked across 2 review sources
Customers often mention
  • Friendly & politeMentioned in 29% of reviews we've read
Where these reviews are published
  • Checkatrade521 reviews · 4.9 avg
  • Which? Trusted Traders194 reviews

Highlights

I have used Paul multiple times over the years for a variety of things at home (usually boiler service or the like) and have always found him to be reliable, friendly, and the work done to a high standard. What I really like is that he always gives me an accurate quote before any work is carried out and asks for my explicit approval before any substantive work is carried out

CustomerCheckatrade5.0 rating

Paul responded rapidly to request to investigate problem with hot water in unvented system. Attended and fixed within 3 hours. Great service

CustomerCheckatrade5.0 rating

I've selected Prestige Heating and Plumbing for an annual boiler service from Which's website. They had lots of great reviews and I can see why. Paul was extremely speedy in replying, booking a day and I was very happy with the service. Would definitely rely on him again

AnonymousCheckatrade5.0 rating

Detailed reviews

These are the individual reviews we hold for Prestige Heating & Plumbing Ltd, including the highlights above. The 715 headline total is the review volume reported across public review sources.

Customer in Buckinghamshire
Customer recommends this business

Remove and replace radiators

Great service, did the job quickly and efficiently when I had been let down by another plumber. Working through the heat, kept me up to date on issues and fixes. Great job, definitely using them again.

Work completed:

Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Buckinghamshire
Customer recommends this business

Reliable and efficient

We asked Paul to look at our electric shower which was malfunctioning. He diagnosed the problem on the Thursday, ordered the part the same day and had it delivered and fitted by the Monday. We were so grateful to have such prompt and efficient service. He comes when he says he will and explained everything really clearly. While he was there he also suggested there was probably an outside leak affecting our water pressure. We reported it and he was right- emergency repairs were done by Thames Water in the street that weekend as a result.

Work completed:

Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Buckinghamshire
Customer recommends this business

Super speedy response, very professional, quality job.

Paul was absolutely fantastic! The morning my mum was due to get out of hospital after a four-week stay her shower pump packed up. He sourced a new one and was out within an hour to fit it. Quick, tidy and very professional. Job done before mum even knew anything was wrong. Highly recommended for great service and a quality job!

Work completed:

Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Buckinghamshire
Customer recommends this business

Wonderful job

I needed a plumber to sort out a very stiff water tap under a kitchen cupboard which was extremely hard to access and work on. I found Paul through Trusted Traders and he arrived at the time he’d agreed, he was very friendly and polite. I was a bit worried that he’d have a problem with the tight space, but not for him, his confidence and professionalism shone through and he completed the tricky job efficiently and left everything clean and tidy. He also sorted out a very loose toilet seat. I would certainly have no hesitation in calling upon his services in the future and quite honestly I wouldn’t bother with any other quotes as I’m more than happy with Paul. He is very clear with pricing too, no hidden costs. I’ve found a gem!

Work completed:

Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Buckinghamshire
Customer recommends this business

Excellent work

I have used Paul multiple times over the years for a variety of things at home (usually boiler service or the like) and have always found him to be reliable, friendly, and the work done to a high standard. What I really like is that he always gives me an accurate quote before any work is carried out and asks for my explicit approval before any substantive work is carried out

Work completed:

Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Read the other 10 detailed reviews on this page
Customer in Buckinghamshire
Customer recommends this business

Exterior Plume

Paul was excellent right from the first conversation. Understood the problem immediately, arrived the very next day at the agreed time to assess and provide solution. Paul identified and clearly explained the root cause. We discussed the best option which Paul delivered on the day. I was consulted on each step and informed of progress. Paul was very diligent and took great pride on his work. The surrounding area was spotless. Solution in place and is fully working. No fuss, no mess. True professional. Highly recommend.

Work completed:

Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Greater London
Customer recommends this business

Professional and friendly

The central heating system was flushed, which was a big and involved task. All work was well explained beforehand, and everything was completed professionally and to schedule.

Work completed:

Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Buckinghamshire
Customer recommends this business

Very quick response

We have used Paul before and found him very efficient and helpful. On the last occasion I had a problem, he came within 15 minutes to resolve it - very happy.

Work completed:

Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Buckinghamshire
Customer recommends this business

Great work

I've selected Prestige Heating and Plumbing for an annual boiler service from Which's website. They had lots of great reviews and I can see why. Paul was extremely speedy in replying, booking a day and I was very happy with the service. Would definitely rely on him again

Work completed:

Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Buckinghamshire
Customer recommends this business

Excellent Gas and plumbing engineer

Paul provided a first class service when our central heating stopped working . He located the faults, collected required replacement parts, and drained and repaired the system in a day. He also serviced our gas fire and boiler at the same time.

Work completed:

Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Buckinghamshire
Customer recommends this business

Excellent work and great customer service

Paul came to our renovation project to pick up a half finished job by another trades person. Paul took a highly detailed approach to picking up on all the elements that needed fixing before completing the job. I feel that Paul future proofed our property and delivered an excellent standard of quality. Paul worked with me as a customer to find solutions and tailored the quote to what I could afford. Paul communicates well and turns up on time. Would recommend Paul wholeheartedly to anyone looking for Plumbing services. You won’t be disappointed.

Work completed:

Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Buckinghamshire
Customer recommends this business

Annual boiler service, central heating check & minor plumbing items in toilet

I have been employing Paul for some years, covering a new boiler installation, radiator flushing, and a new boiler & c/h controller. Now I do not get quotations from other competitors but rely on his integrity. He arrived on time and completed the required tasks during one morning, leaving clean and tidy rooms on departure.

Work completed:

Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
4 / 5
Customer in Berkshire
Customer recommends this business

Soil Pipe Re-installation

We employed Prestige Plumbing & Heating Ltd as we have previous experience with Paul's work. He communicates promptly throughout all the stages of the job, and he is efficient and courteous. Paul works to a high standard, and he always checks if we are happy with the work as the job proceeds. He respects our property and always makes sure to leave it clean and tidy at the end of the day We would highly recommend him - and, in fact, plan to employ him again for another job that needs to be undertaken within our home.

Work completed:

Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer5.0 / 5 ·
Verified by CheckatradeFixed leak and serviced boiler

Paul was quick to respond, prompt, efficient and helpful. Highly recommended

Checkatrade
Customer in Buckinghamshire
Customer recommends this business

Another Plumbing Project well-executed.

This is the second plumbing project where I have called on the services of Paul from Prestige Heating & Plumbing and just like the previous one, I am very pleased with the high standard of work carried out. In this case it was the installation of two large radiators. Paul is very knowledgable and has a friendly, engaging style and his personal style means he is always checking up that everything has been completed to my satisfaction. Paul has a consultative approach prior to issuing the quotation and details the work to be carried out. He explained the stages of the process well. He attended on the agreed date and completed everything by the close of business. I have no hesitation in recommending Paul- he's a real find.

Work completed:

Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Sources

Where this information comes from

3 named public sources

Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.

Check dates vary by source. Where we hold a date, the check shows it.

About

Central heating in Gerrards Cross, Buckinghamshire.

Services they list

Central HeatingUnvented cylinder installation and maintenanceWater softener installation and maintenanceEmergency plumbing servicesCentral heating systems (installation and servicing)Bathroom refurbishmentWet roomsAccessible bathrooms and showersBathroom InstallationBoiler installationBoiler repairBoiler servicing

Listed on public sources or the business's own website; check directly that they cover your job before you book.

Areas served

BuckinghamshireGerrards Cross

The areas they list covering on a public directory; confirm they cover your address before you book.

Your own checks

What to check before you hire

Worth checking yourself
Always confirm credentials and quotes with the business directly before hiring.
Verify at the sourceCheck them yourself

Gas work is restricted by law to Gas Safe registered engineers. If they'll touch a boiler or any gas appliance, confirm they're currently on the register before you hire - it's free and takes a minute.

Check the Gas Safe Register
Confirm they cover your area and can actually come out in your timeframe before anything else.
Read recent reviews for reliability and turning up on time, not only the quality of the work.
Agree the call-out fee up front, and be wary of large upfront deposits for an emergency job.

Want an extra legitimacy check? Run the Cowboy Checker on Prestige Heating & Plumbing Ltd before you contact them.

Run Cowboy Checker
Independent checks

About this business

A real, registered businessWe cross-checked Companies House: this business is officially registered for work that matches the heating engineer services it advertises - independent confirmation it's a genuine business set up to do this kind of work, not just a directory entry.
How long they've really been tradingThe earliest independent record of them trading is 1999, so at least 27 years. They appear in 2 separate independent sources.
Company registered1999First public review2010
Good to know

Common questions about Prestige Heating & Plumbing Ltd

Is Prestige Heating & Plumbing Ltd a legitimate business?

As of 16 Aug 2026, we hold 715 independent reviews across Checkatrade and Which? Trusted Traders for this business, and Companies House lists (no. 03852263) as active, checked 26 Jul 2026. This is independent public evidence, not a guarantee of workmanship. If anything here is out of date, the business can request a correction.

What do customers say about Prestige Heating & Plumbing Ltd?

Prestige Heating & Plumbing Ltd has 715 public reviews, averaging 4.9 out of 5, gathered across 2 review sources, 1 of which publish a rating. You can read the individual reviews and where each came from in the reviews section above.

How do I know Prestige Heating & Plumbing Ltd's reviews are genuine?

Prestige Heating & Plumbing Ltd's 715 public reviews are gathered and cross-checked across 2 review sources. Reviews spread across several review sources are harder to fake than a single polished page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.

Has Prestige Heating & Plumbing Ltd had recent public reviews?

Prestige Heating & Plumbing Ltd has 18 public reviews dated within the last 12 months. That shows their review history includes recent feedback; it does not prove current availability, so confirm capacity before hiring.

Is Prestige Heating & Plumbing Ltd qualified and accredited?

We hold 1 independently sourced credential for Prestige Heating & Plumbing Ltd, including Which? Trusted Traders. Each is attributed to the body that issued it in the credentials section. For example, Which? Trusted Traders is Which? Trusted Trader: an endorsement from the consumer champion Which?, given to traders who pass its assessment process.

Is Prestige Heating & Plumbing Ltd a registered business?

Prestige Heating & Plumbing Ltd is a registered business on Companies House (company number 03852263), incorporated 1 Oct 1999, listed as active. This confirms the legal registration of the business, not evidence of workmanship or service quality.

What does Prestige Heating & Plumbing Ltd specialise in?

Prestige Heating & Plumbing Ltd lists specialist services including Central Heating, Unvented cylinder installation and maintenance, Water softener installation and maintenance, Emergency plumbing services, Central heating systems (installation and servicing), Bathroom refurbishment. If your job is one of these, look for it in their listed services or ask them to confirm for your project.