Gas Engineer

Pristine Plumbing & Heating Ltd

Twickenham5.0· 465 reviews · 4 sources
Companies House
Active incorporated business
Trust score
90out of 100
Rating5.0★
Review volume465
Source diversity4 sources
VerificationListed

Based on rating, review volume, independent sources and verification. Evidence context — not a guarantee of workmanship.

Trust at a glance

What we can verify about Pristine Plumbing & Heating Ltd

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Reviews · public evidence

What customers say

5.0out of 5
465 reviews in public evidenceCross-checked across 4 sources
CheckatradeSource profile linked
Companies HouseSource profile linked
MyBuilderSource profile linked
TrustATraderSource profile linked

Highlights

"Derek has always serviced my boiler. I recommend him 100% for fast, efficient and tidy work, punctuality and pleasant manner."

CustomerCheckatrade5.0 rating

"I've used this company for many years. Derek is professional, reliable and gets the job done. I will always use them and highly recommend them."

CustomerCheckatrade5.0 rating

"Derek installed a new gas central heating boiler for us this week after our old one died. He came out very quickly, gave as a quote for a new boiler, smart controls and thermostatic valves, and then installed the whole system a few days later. Did a really good job, and left the place clean and tidy afterwards. Would definitely recommend and would use again. Really nice bloke as well."

CustomerCheckatrade5.0 rating

Detailed reviews

Checkatrade5.0 / 5 ·

Derek has always serviced my boiler. I recommend him 100% for fast, efficient and tidy work, punctuality and pleasant manner.

Checkatrade
Checkatrade5.0 / 5 ·

I've used this company for many years. Derek is professional, reliable and gets the job done. I will always use them and highly recommend them.

Checkatrade
Checkatrade5.0 / 5 ·

Derek installed a new gas central heating boiler for us this week after our old one died. He came out very quickly, gave as a quote for a new boiler, smart controls and thermostatic valves, and then installed the whole system a few days later. Did a really good job, and left the place clean and tidy afterwards. Would definitely recommend and would use again. Really nice bloke as well.

Checkatrade
Checkatrade4.5 / 5 ·

Derek is consistently helpful and responds quickly to any plumbing requests I have. He has fixed quite a few issues at my house over the years and always to a high standard whilst charging a fair rate. I highly recommend him.

Checkatrade
Checkatrade5.0 / 5 ·

Turned up with his helper on time and really went to town rebuilding my aging Heating System. No stone left unturned he when things turned out to be worse than we thought no drama they just cam back an extra day and made sure the job was done properly. Derek really prides himself in the job being done right.

Checkatrade
Checkatrade5.0 / 5 ·

Derek came out at very short notice, excellent service, very hay and highly recommend

Checkatrade
Checkatrade5.0 / 5 ·

Our boiler broke down today on one of the coldest days so far. I called Derek in the morning. He was helpful and advised me of a few things I could do. In the end he came to the house in the evening and changed a part. The heating is working once again. I cannot thank Derek enough. Boiler fixed in less than 8 hours!!!! First class service! I am so very grateful to Derek. Thank you so much.

Checkatrade
Checkatrade5.0 / 5 ·

Pristine Plumbing has helped me in the last few years. I had problems with the heating system, and they replaced the all system. More recently, there was a clog, which was solved effectively. I recommend them. Derek is a great guy.

Checkatrade
David P5.0 / 5 ·

Derek communicated clearly and promptly throughout. Work was carried out with no fuss, and we're happy with the results.

Checkatrade
Checkatrade5.0 / 5 ·

We recently had our boiler replaced and couldn’t be happier with the service from Derek and his team. The workmanship was excellent, everything was completed to a very high standard with real attention to detail and on time. They arrived exactly on time, worked efficiently, and kept the entire process smooth from start to finish. Communication was outstanding throughout; I was kept fully informed at every stage, and all my questions were answered clearly and professionally. The team was courteous, tidy, and clearly experienced, which gave me complete confidence in the job being done properly.

Checkatrade
Checkatrade4.5 / 5 ·

Derek is an extremely personable, enthusiastic person. He was very prompt with his service (same day) and provided an estimate of time of arrival and called again to say he was on is way. He was clear about his charges and mentioned these early on so let someone in no doubt about costs. He is generally just happy to help.

Checkatrade
Checkatrade5.0 / 5 ·

As professional and efficient as ever.

Checkatrade
Checkatrade5.0 / 5 ·

Called Derek from Pristine to fix a bath tap that wouldn't turn off. He responded immediately and was able to install new taps the next day. Great service, polite and friendly

Checkatrade
Checkatrade5.0 / 5 ·

Derek responded quickly to our central heating problem and fixed it for us at reasonable and competitive price. I’d certainly recommend him.

Checkatrade
Checkatrade5.0 / 5 ·

Derek attended site quickly post our initial call, he quickly identified the problem, replaced two 'sticking heating valves' and throughout was charming, efficient and clearly on top of his trade. We would have no hesitation using him again and recommending him elsewhere.

Checkatrade
Checkatrade5.0 / 5 ·

We have used pristine and plumbing a few times now and they are great. Derek is friendly and reliable. Called them in the morning for a blocked drain, came out within a couple of hours, went out and got the pipe which needed to be replaced and sorted it really quickly. Will 100% use them again!

Checkatrade
Checkatrade5.0 / 5 ·

Refitted shower, Derek was very corteous; reliable and somone I would definately recommend, what I liked was his communication throughout the process. It was excellent.

Checkatrade
Checkatrade5.0 / 5 ·

Have used Derek and his team for many years now. Excellent and friendly service as usual. Would recommend them.

Checkatrade
Checkatrade5.0 / 5 ·

Excellent service from Pristine Plumbing & Heating Ltd. They have serviced our boilers for a number of years. Derek arrived on time. Always courteous. Any concerns I had with the boiler he checked out. I have no hesitation in recommending Pristine.

Checkatrade
Checkatrade5.0 / 5 ·

Derek is absolutely brilliant — professional, friendly, and incredibly skilled. He sorts everything quickly and explain things clearly along the way. Couldn’t recommend more highly — it’s such a relief to know someone this reliable. ⭐️⭐️⭐️⭐️⭐️

Checkatrade
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Local context

Rated 5.0★ — above the local average for gas engineers in Twickenham

Across 24 rated gas engineers in Twickenham, the typical rating is 4.9★. We compare against the same businesses a homeowner would find searching for this trade locally.

About

Verified central heating in Twickenham, Greater London.

Companies House registration

Active incorporated business

Active

Pristine Plumbing & Heating Ltd is linked to a Companies House entry. This shows the business registration, not evidence of workmanship or service quality.

Legal namePristine Plumbing & Heating Ltd
Company number08501832
Incorporated
Registered activityPlumbing & heating installation
Official checkListed
Open Companies House entry (opens in new tab)
Public evidence checks

Trust checks and red flags

Public evidence shown
Public review evidence5.0★ from 465 public reviewsCheckatradeCompanies HouseMyBuilderTrustATrader
Sources

Every signal, traced to its origin

4 named sources

Review sources

CheckatradeMyBuilderTrustATrader

Official sources

Companies House
Verify at the sourceCheck them yourself

Gas work is restricted by law to Gas Safe registered engineers. If they'll touch a boiler or any gas appliance, confirm they're currently on the register before you hire - it's free and takes a minute.

Check the Gas Safe Register
Independent checks

About this business

A real, registered businessWe cross-checked Companies House: this business is officially registered for work that matches the gas engineer services it advertises - independent confirmation it's a genuine business set up to do this kind of work, not just a directory entry.
Public evidence checks

What's strong, and what to check yourself

Strong signals
Rating: 5.0★
Review volume: 465
Source diversity: 4 sources
!Worth checking yourself
!Verification: Listed
Smart checks

Before you hire a gas engineer

By law, anyone working on your gas appliances must be on the Gas Safe Register — ask to see their Gas Safe ID card and check the licence number at gassaferegister.co.uk before they start.
Never let an unregistered person touch your gas: unsafe gas work risks carbon monoxide poisoning, fire and explosion, and is a criminal offence.
For a boiler or appliance install, get the work and price in writing and keep the Gas Safe / Building Regulations certificate they are required to give you.
Confirm they cover your area and can actually come out in your timeframe before anything else.
Read recent reviews for reliability and turning up on time — not only the quality of the work.
Good to know

Common questions about Pristine Plumbing & Heating Ltd

What do customers say about Pristine Plumbing & Heating Ltd?

Pristine Plumbing & Heating Ltd has 465 public reviews, averaging 5.0 out of 5, gathered across 4 independent sources. You can read the individual reviews and where each came from in the reviews section above.

How do I know Pristine Plumbing & Heating Ltd's reviews are genuine?

Pristine Plumbing & Heating Ltd's 465 public reviews are gathered and cross-checked across 4 independent public sources. Reviews spread across several named sources are harder to fake than a single polished page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.

Is Pristine Plumbing & Heating Ltd a registered business?

Pristine Plumbing & Heating Ltd is a registered business on Companies House (company number 08501832), incorporated 24 Apr 2013, listed as active. This confirms the legal registration of the business — not evidence of workmanship or service quality.

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