Public evidence profile

ProGas Heating Services Ltd

Heating engineerLondon4.9210 reviews · 3 independent public sources
How quickly they respond
Customers mention: Came the same day
Credentials & registries
3 credentials shown
Companies House
Active incorporated business

Newest review we found is from February 2021.

No Trust Score yet

  • Rated 4.9 from 210 reviews across 2 review sources
  • 3 credentials shown

Newest review February 2021

Worth checking: Gas Safe Register

How this score is worked out
Rating4.9 / 5
Review volume210
Independent sources3 independent public sources
Credentials3 credentials shown
Response evidence

Based on rating, review volume, independent sources and credential evidence. Evidence context, not a guarantee of workmanship.

Call 020 8676 0101
Public response evidence

How quickly they respond

What customers mention:

  • Came the same day: "I was very pleased, and relieved, that Progas were able to provide a same day service for a leak that had developed from a central heating radiator." (Checkatrade, 27 Nov 2020)

Use this as a reason to call them first, not a guarantee they can attend now. Confirm availability, timing, and call-out terms directly before you rely on it.

From Which? Trusted Traders

Opening hours

The hours this business publishes online, handy for knowing when to call. Confirm before you set off.

Monday–Friday
9am–5pm
From customer reviews

What customers consistently say

Recurring themes from 150 customer reviews across 2 review sources. Analysis updated 16 Aug 2026.

Customers who keep coming back: This is the second time I deal with ProGas and again they were very polite, very respectful and considerate · Checkatrade, 19 Dec 2018

Respectful and tidy in your home: After the first day, my home was left really tidy, even though they were coming back next day. · Which? Trusted Traders, 8 Dec 2021

Clear communicationQuoted from 3 reviews

great communication and timekeeping, clear accurate quotes, advice freely given and a professional job done. · Which? Trusted Traders, 9 Feb 2026

Progas responded quickly and efficiently to my questions, so I booked them to do our gas boiler service. · Which? Trusted Traders, 27 Oct 2025

I was kept informed all the way through about what was going on · Which? Trusted Traders, 8 Dec 2021

Reliable and punctualQuoted from 3 reviews

great communication and timekeeping, clear accurate quotes, advice freely given and a professional job done. · Which? Trusted Traders, 9 Feb 2026

They arrived on time, carried out the work for the price quoted, worked professionally, and, importantly to us, sent a full invoice and record of work. · Which? Trusted Traders, 27 Oct 2025

Annual boiler service. Phoned to make an appointment, the service engineer arrived bang on time had a pleasant manner, completed the service in a proffesianal way. · Which? Trusted Traders, 9 May 2022

Quality of the workQuoted from 2 reviews

My new boiler is a joy. Professionally fitted without hassle or delay. · Which? Trusted Traders, 31 May 2018

They are professional, efficient, polite and the work is top quality. · Checkatrade, 2 Nov 2017

Credentials and associations

Credentials and memberships

3

These credentials and memberships are attributed to named public sources. Check the source before relying on them.

Companies House registration

Active incorporated business

Active

Progas Heating Services Limited is linked to a Companies House entry. This shows the business registration, not evidence of workmanship or service quality.

Legal nameProgas Heating Services Limited
Company number03933934
Incorporated
Registered activityPlumbing & heating installation
Official checkOn the public register

Why this helps you judge trust: this trader is linked to a registered company with named people who are legally accountable for it, on an official register anyone can check, a layer of accountability an unregistered trader doesn't offer. Around 26 years on the register also points to an established business rather than a brand-new one.

Source-listed gallery

Photos listed on Which? Trusted Traders

13 photos

These sources do not label every image as completed work. The gallery may include projects, people, logos or certificates, so it does not count as completed-work evidence.

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Reviews · public evidence

What customers say

These reviews are published independently on the named public sources below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.

4.9out of 5
210 reviews in public evidenceReviewed on public review sources since 2012Most recent review Cross-checked across 2 review sources
Often reviewed for
  • Boiler & heating5 reviews
Customers often mention
  • Friendly & politeMentioned in 36% of reviews we've read
  • Tidy & cleanMentioned in 32% of reviews we've read
Where these reviews are published
  • Checkatrade131 reviews · 4.9 avg
  • Which? Trusted Traders79 reviews · 4.8 avg

Highlights

Contacted them as was having issues with my fairly new thermostat and boiler after the original installer told me I would need to pay for a new thermostat. ProGas took the time to step me through how to resolve the issue myself without hesitation and at no fee. Highly recommend.

CustomerCheckatrade5.0 rating

A really good job. The place was left tidy and nothing was too much trouble. Highly Recommended.

AnonymousCheckatrade5.0 rating

I was very pleased, and relieved, that Progas were able to provide a same day service for a leak that had developed from a central heating radiator. The engineers assessed what was needed and agreed the work with me. They were polite, friendly and did a professional job. The problem was solved with a new radiator valve which was fitted immediately. I was very happy with the whole process from beginning to end.

AnonymousCheckatrade5.0 rating

Detailed reviews

These are the individual reviews we hold for ProGas Heating Services Ltd, including the highlights above. The 210 headline total is the review volume reported across public review sources.

Customer in Greater London
Customer recommends this business

A company you can trust. Reliable, professional, courteous and efficient.

I've used Progas for several years for boiler servicing and Landlord Gas Safety checks. This time they installed 3 radiators and I experienced the same level of service I've come to expect from them: great communication and timekeeping, clear accurate quotes, advice freely given and a professional job done. This company is relatively small so you get great personal service and never feel ripped off. Thanks Progas. You nailed it again!

Work completed:

Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Greater London
Customer recommends this business

Easy to arrange, job well done

Progas responded quickly and efficiently to my questions, so I booked them to do our gas boiler service. They arrived on time, carried out the work for the price quoted, worked professionally, and, importantly to us, sent a full invoice and record of work. Completely recommended.

Work completed:

Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Greater London
Customer recommends this business

Boiler Installation.

My boiler started leaking on a Sunday, and by the middle of the next week I had a new boiler installed up and running. Harvey and Luke were great, cleared away the old boiler and were very thorough. Would certainly use again and recommend.

Work completed:

Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Staffordshire
Customer recommends this business

on time

Annual boiler service. Phoned to make an appointment, the service engineer arrived bang on time had a pleasant manner, completed the service in a proffesianal way. what could be easier. How nice to deal with such a genuine company. Satisfied customer..

Work completed:

Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Staffordshire
Customer recommends this business

New boiler instalation

Arrived on time on the day. Both engineers were very polite, considerate and hard working. I was kept informed all the way through about what was going on After the first day, my home was left really tidy, even though they were coming back next day. The whole experience was pleasant and respectful. I would use this company again and recommend them to others. The installation of boiler completed on time, all rubbish removed and everything left how it should be.

Work completed:

Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Read the other 10 detailed reviews on this page
Stephen in Staffordshire
Customer recommends this business

service combi boiler

I'm very happy with the servicing of my boiler, Mr C Palmer turned up on time, clean and tidy, very helpful, and explained how to get the best out of the combi boiler, see you next year, thanks

Work completed:

Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Pippa in Greater London
Customer recommends this business

Brilliant from start to finish

Progas were brilliant from start to finish and I’d recommend them to anyone with total confidence. The managing agents at the flat I’d just bought were being especially awkward, but Del and Dan met all their demands and were cheerful about it throughout. Del offered some much needed advice and reassurance and helped make the process much less daunting for me. When Kyle and his team came to install the boiler, they were quick, polite and tidy, and I’ve been enjoying the benefits of the new boiler ever since. And all this for a really reasonable price. Thanks so much, Progas!

Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer5.0 / 5 ·
Boiler servicing following installation of a new boiler three years ago.

Thanks progas!

Checkatrade
Customer in Greater London
Customer recommends this business

Very professional and helpful

I have used this company for several years. The service has always been excellent and the engineers friendly and very knowledgeable. Nothing is too much trouble.

Work completed:

Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Tony M, South East London

Very proffessional, no messing.

Replaced a boiler and upgraded my system. Thoroughly flushed out old pipe work and replaced 30yr old motorised valves and programmer. They have serviced the system under warranty for the last 7 years. Progas's staff have always been on time, courteous, careful and competent. Now I am too old for DIY but intend to have them for an annual service. Charges have been reasonable and as quoted. I recommend them.

Work completed:

Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
4 / 5
Customer5.0 / 5 ·
Verified by CheckatradeInstall new boiler and central heating

The work was carried out within the time allocated and in a professional manner. I was very happy with the service.

Checkatrade
Customer4.9 / 5 ·
Verified by CheckatradeNew boiler and later service

Very pleased with everything they did.

Checkatrade
Customer4.8 / 5 ·
Verified by CheckatradeAnnual service of boiler Progas installed several years ago

Regular servicing carried out by Progas since they installed the boiler - always easy to deal with and very pleasant staff/engineers.

Checkatrade
Customer5.0 / 5 ·

Good job done, I am really happy with the fitting and advice received regarding my boiler.

Checkatrade
Customer in Greater London
Customer recommends this business

Reliable, local and trustworthy

I have used this company many times to fix my ancient boiler. They have always been reliable and courteous. When the old boiler died, they replaced the boiler and spent time with me going through my options. They did the work on time and tidied up after themselves. I will be using this company to re-plumb the house and move the boiler when we get future works done.

Work completed:

Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Local context

Rated 4.9, in line with the local average for heating engineers in London

Across 111 heating engineers in London, the typical rating is 4.8 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally.

Sources

Where this information comes from

5 named public sources

Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.

Check dates vary by source. Where we hold a date, the check shows it.

About

In London.

Services they list

Central heating systems (installation and servicing)Immersion HeatersGas safety testing and inspectionRadiators and central heatingGas emergenciesBoiler installationBoiler repairAir Conditioningair conditioning installationrepairsserving and maintenance

Listed on public sources or the business's own website; check directly that they cover your job before you book.

Areas served

London

The areas they list covering on a public directory; confirm they cover your address before you book.

What this business says about itself
From their own website

What this business says about itself

See their work: Facebook (opens in new tab)

  • Guarantee: Up to 12 Year Guarantee
  • Experience they state: 30 years
  • Areas served: London, Kent, Surrey
  • Brands they work with: Worcester
  • Good to know: Free quotes · Finance available
  • VAT number they state: GB 684910996 · check on the HMRC VAT checker (opens in new tab)

Accreditations it displays. Confirm each is current on the official register before you hire:

These are statements the business makes on its own website, worth confirming in writing (and on the official registers) before you hire, not independently verified by us.

Your own checks

What to check before you hire

Worth checking yourself
Always confirm credentials and quotes with the business directly before hiring.
Verify at the sourceCheck them yourself

Gas work is restricted by law to Gas Safe registered engineers. If they'll touch a boiler or any gas appliance, confirm they're currently on the register before you hire - it's free and takes a minute.

Check the Gas Safe Register
Confirm they cover your area and can actually come out in your timeframe before anything else.
Read recent reviews for reliability and turning up on time, not only the quality of the work.
Agree the call-out fee up front, and be wary of large upfront deposits for an emergency job.

Want an extra legitimacy check? Run the Cowboy Checker on ProGas Heating Services Ltd before you contact them.

Run Cowboy Checker
Independent checks

About this business

A real, registered businessWe cross-checked Companies House: this business is officially registered for work that matches the heating engineer services it advertises - independent confirmation it's a genuine business set up to do this kind of work, not just a directory entry.
How long they've really been tradingThe earliest independent record of them trading is 2000, so at least 26 years. They appear in 2 separate independent sources.
Company registered2000First public review2012
Good to know

Common questions about ProGas Heating Services Ltd

Is ProGas Heating Services Ltd a legitimate business?

As of 17 Aug 2026, we hold 210 independent reviews across Checkatrade and Which? Trusted Traders for this business, and Companies House lists Progas Heating Services Limited (no. 03933934) as active, checked 26 Jul 2026. This is independent public evidence, not a guarantee of workmanship. If anything here is out of date, the business can request a correction.

What do customers say about ProGas Heating Services Ltd?

ProGas Heating Services Ltd has 210 public reviews, averaging 4.9 out of 5, gathered across 2 review sources. You can read the individual reviews and where each came from in the reviews section above.

How do I know ProGas Heating Services Ltd's reviews are genuine?

ProGas Heating Services Ltd's 210 public reviews are gathered and cross-checked across 2 review sources. Reviews spread across several review sources are harder to fake than a single polished page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.

Is ProGas Heating Services Ltd qualified and accredited?

We hold 3 independently sourced credentials for ProGas Heating Services Ltd, including REFCOM (F-Gas register), Waste carrier (Environment Agency), Which? Trusted Traders. Each is attributed to the body that issued it in the credentials section. For example, REFCOM (F-Gas register) is the UK register for businesses that handle fluorinated refrigerant gases, which the law requires for refrigeration and air-conditioning work.

Is ProGas Heating Services Ltd a registered business?

Progas Heating Services Limited is a registered business on Companies House (company number 03933934), incorporated 25 Feb 2000, listed as active. This confirms the legal registration of the business, not evidence of workmanship or service quality.

Does ProGas Heating Services Ltd guarantee their work?

They state on their own website that up to 12 Year Guarantee. This is the business's own statement on their website, not something we have independently checked. Get the terms in writing before you agree to the job.

What does ProGas Heating Services Ltd specialise in?

ProGas Heating Services Ltd lists specialist services including Central heating systems (installation and servicing), Immersion Heaters, Gas safety testing and inspection, Radiators and central heating, Gas emergencies, Boiler installation. If your job is one of these, look for it in their listed services or ask them to confirm for your project.

What areas does ProGas Heating Services Ltd cover?

They state on their own website that they cover London, Kent, Surrey. This is the business's own statement on their website, not something we have independently checked. Confirm they cover your postcode before booking.