Plumber
Proline Drainage Limited
Trust score
81out of 100
Rating4.8★
Review volume172
Source diversity2 sources
VerificationListed
Based on rating, review volume, independent sources and verification. Evidence context — not a guarantee of workmanship.
About
Verified plumber in Horsham, West Sussex.
Reviews · public evidence
What customers say
4.8out of 5
Highlights
"When we described the problem over the phone they explained how to fix it ourselves to save our money. We made the choice to go ahead with the booking anyway, and they fixed it on the same day - no fuss, just brilliant!"
"Excellent customer experience from start to finish. We will be using Dean and Frank again!"
"Dean gave me a quote over the phone for the labour involved, and an estimate of the materials required. Other firms wanted to charge for a look-see visit before even giving an estimate. The work was done quickly and on time, and we were told when the materials cost went over the estimated amount. Neil and Billy were friendly and polite."
Detailed reviews
When we described the problem over the phone they explained how to fix it ourselves to save our money. We made the choice to go ahead with the booking anyway, and they fixed it on the same day - no fuss, just brilliant!
Excellent customer experience from start to finish. We will be using Dean and Frank again!
Dean gave me a quote over the phone for the labour involved, and an estimate of the materials required. Other firms wanted to charge for a look-see visit before even giving an estimate. The work was done quickly and on time, and we were told when the materials cost went over the estimated amount. Neil and Billy were friendly and polite.
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Public evidence checks
Public evidence shownTrust checks and red flags
Public review evidence4.8★ from 172 public reviewsCheckatradeCompanies House
Sources
2 named sourcesEvery signal, traced to its origin
Review sources
Checkatrade
Official sources
Companies House
Public evidence checks
What's strong, and what to check yourself
✓Strong signals
✓Rating: 4.8★
✓Review volume: 172
✓Source diversity: 2 sources
!Worth checking yourself
!Verification: Listed
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Common questions about Proline Drainage Limited
What do customers say about Proline Drainage Limited?
Proline Drainage Limited has 172 public reviews, averaging 4.8 out of 5, gathered across 2 independent sources. You can read the individual reviews and where each came from in the reviews section above.
How do I know Proline Drainage Limited's reviews are genuine?
Proline Drainage Limited's 172 public reviews are gathered and cross-checked across 2 independent public sources. Reviews spread across several named sources are harder to fake than a single polished page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
Smart checks
Before you hire a plumber
Agree the call-out fee, the hourly or fixed rate, and whether parts are charged on top — in writing — before an emergency plumber starts. Out-of-hours overcharging and 'while I'm here' add-ons are common complaints.
Be wary of a plumber who, on a first visit, says your whole system or boiler must be replaced — get a second opinion and an itemised quote (parts and labour separately) before agreeing to major work.
Gas and boiler work is a separate, regulated trade — not general plumbing. Make sure anyone working on a gas appliance is specifically registered to do gas work, and ask to see that registration before they start.
Look for consistent reviews across several named sources, not one polished profile.
Check any verified credentials, and that the business details independently check out.
Want an extra legitimacy check?
Run the Cowboy Checker on Proline Drainage Limited before you contact them.
