Plumber
R J Water Pipes Ltd
Trust score
79out of 100
Rating5.0★
Review volume303
Source diversity1 source
VerificationListed
Based on rating, review volume, independent sources and verification. Evidence context — not a guarantee of workmanship.
About
Verified plumber in Portsmouth.
Reviews · public evidence
What customers say
5.0out of 5
Highlights
"Roger & Son replaced lead water service pipes to my 1932 house with modern plastic pipes all in a day working with Southern Water who provided 10 metres free as part of their support to replace lead service pipes. I found him to be very professional and helpful. I would recommend him to anyone who needs this service. I would certainly use him again. Brian Truman"
"Great service from Roger and his son. They did an excellent work and replaced what was needed making sure everything was working and prganized at the end. Would definitely recommend their work."
"Roger and Henry replaced our mains water service. From my first contact with Roger, he went out of his way to make sure I had all the information I required to make my decision. He was friendly, approachable, kept his word and was always on time. Both Roger and Henry provided exemplary customer service. They did a high quality job for a fair price. They cleverly worked round the obstacles they encountered and left the work areas clean and tidy as if they hadn't even been there. I really appreciated all the support they gave me, keeping me up to date on their progress throughout the day."
Detailed reviews
Roger & Son replaced lead water service pipes to my 1932 house with modern plastic pipes all in a day working with Southern Water who provided 10 metres free as part of their support to replace lead service pipes. I found him to be very professional and helpful. I would recommend him to anyone who needs this service. I would certainly use him again. Brian Truman
Great service from Roger and his son. They did an excellent work and replaced what was needed making sure everything was working and prganized at the end. Would definitely recommend their work.
Roger and Henry replaced our mains water service. From my first contact with Roger, he went out of his way to make sure I had all the information I required to make my decision. He was friendly, approachable, kept his word and was always on time. Both Roger and Henry provided exemplary customer service. They did a high quality job for a fair price. They cleverly worked round the obstacles they encountered and left the work areas clean and tidy as if they hadn't even been there. I really appreciated all the support they gave me, keeping me up to date on their progress throughout the day.
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Local context
Rated 5.0★ — in line with the local average for plumbers in Portsmouth
Across 272 rated plumbers in Portsmouth, the typical rating is 4.9★. We compare against the same businesses a homeowner would find searching for this trade locally.
Public evidence checks
Public evidence shownTrust checks and red flags
Public review evidence5.0★ from 303 public reviewsAcross CheckatradeCheckatrade
Sources
1 named sourcesEvery signal, traced to its origin
Review sources
Public evidence checks
What's strong, and what to check yourself
✓Strong signals
✓Rating: 5.0★
✓Review volume: 303
!Worth checking yourself
!Source diversity: 1 source
!Verification: Listed
Verify at the sourceCheck them yourself
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Agree the call-out fee, the hourly or fixed rate, and whether parts are charged on top — in writing — before an emergency plumber starts. Out-of-hours overcharging and 'while I'm here' add-ons are common complaints.
Be wary of a plumber who, on a first visit, says your whole system or boiler must be replaced — get a second opinion and an itemised quote (parts and labour separately) before agreeing to major work.
Gas and boiler work is a separate, regulated trade — not general plumbing. Make sure anyone working on a gas appliance is specifically registered to do gas work, and ask to see that registration before they start.
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