Public evidence profile · Checked August 2026

Refresh Kitchen and Bathrooms

BuilderEdinburgh4.9103 reviews · 1 independent public source
Listed memberships
3 directory-listed memberships
Trust Score
48out of 100
Building a public record

48 out of 100, with a caution: newest review we found is from May 2024. Weigh that age against the score.

  • Rated 4.9 from 103 reviews

Newest review May 2024

Worth checking: TrustMark

How this score is worked out
Rating4.9 / 5
Review volume103
Independent sources1 independent public source
CredentialsNo credentials shown yet

How this score is made up

What customers say37.9 of 60
Independent checks3.4 of 30
Track record6.5 of 10
See the independent checks
  • Licences and credentials0 of 10.3
  • Ways to reach them3.4 of 3.4
  • Reviewed on more than one site0 of 5.1
  • Registered company details0 of 5.1
  • Photos of their work0 of 4.3
  • Industry recognition0 of 1.7

Missing evidence lowers the score because we can't check it. It doesn't mean it doesn't exist. Claiming a profile never changes the score. Evidence context, not a guarantee of workmanship.

Credentials and checks

Credentials, licences and vetting

Listed membership details

Memberships listed by public directories

3

These memberships are listed by public directories, not verified by MyTrustedTraders. Check them with the named organisations before hiring.

Public directory notes

Checks and details listed by directories

6

These are checks, verified insurance filings, and practical details listed by named public directories and official registers. Each is the named source's own record, not MyTrustedTraders verification, unless a separate panel shows that evidence.

Source-listed gallery

Photos listed on FreeIndex

40 photos

These sources do not label every image as completed work. The gallery may include projects, people, logos or certificates, so it does not count as completed-work evidence.

Travertine tiles perfectly fitted, tenement bathroom with bespoke screen

Hansgrohe showers and Merlyn screen, great combination function and form

Rectified tiles, look at the finish. Perfectly tiled, dead straight corners , nice alcove. Velux sun tunnel to allow natural light

Natural travertine stone, Hansgrohe shower.....Perfect

Bathroom at the grange, raised wet floor due to concrete slab

Gloss grey kitchen, solid oak worktops, High gloss red tiling. All of this fully fitted for less than 8k. Full strip back and everything new

From FreeIndex

Opening hours

Open 7 days a week

The hours this business publishes online, handy for knowing when to call. Confirm before you set off.

Monday–Sunday
9am–5:30pm
Reviews · public evidence

What customers say

These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.

4.9out of 5
103 reviews in public evidenceReviewed on public review sources since 2019Most recent review

Across all 83 reviews on FreeIndex

5 stars75
4 stars8
3 stars0
2 stars0
1 star0
Where these reviews are published
  • FreeIndex103 reviews · 4.9 avg

Highlights

I was concerned about the dust but it was way less than expected, so from the demolition of the old one to the plastering, pipe work, carpentry , tiling and cleaning after himself everyday I couldn’t be happier with the whole experience and end result.

David RevelFreeIndex5.0 rating

I was concerned about the dust but it was way less than expected, so from the demolition of the...

David RevelFreeIndex5.0 rating

Simon provided me with a fantastic, modern, classy bathroom, August 2020, replacing a dreadful, damp, patch-job space. From the intial visit and quotation, he made suggestions I wouldn't have thought of, answered all my queries, gave the pros and cons when I was swithering about matters; and was very clear about the service, quality and value that he offered. If I wanted another 'patch' job, he wasn't the guy to hire. I didn't. He gutted the old fittings, removed the defunct cold-water tank above the door in my narrow bathroom. Simon wasn't daunted by challenges: unearthed electrics; numerous bags of rubble; dodgy plumbing between kitchen/bathroom and outside, etc that he had to make good. He dealt with it all. His standards are exacting. I felt assured, throughout. He gave me daily updates/sent photos; on top of the original, detailed quotation and costing. My neighbours all reported nice things about him, his attitude; and he kept the stair clean (v important in a tenement). I had seen his work before c/o two friends. It's different, though, when you are the one making decisions involving a big outlay and where to move out to in a pandemic. He's a perfectionist, tells it straight, is trustworthy, kept my property safe and just knows his business, inside out. What's not to like. I'm delighted.

Annie BoyleFreeIndex5.0 rating

Detailed reviews

These are the individual reviews we hold for Refresh Kitchen and Bathrooms, including the highlights above. The 103 headline total is the review volume reported across public review sources.

Lorraine Curr5.0 / 5 ·

Simon did a fantastic job of my bathroom. Work was not without its challenges, including lugging a very heavy cast-iron bath up 2 flight of stairs (a task he may have lived to regret agreeing to! – reinforcements were needed). A large very unfortunate awkward-looking steel beam was also found unexpectedly on ripping out the original bathroom, which was propping up an upstairs external wall, and the overall plan had to be adapted. I had no idea what to do with it and financing a structural engineer and work to remove it just wasn’t an option for me. However, Simon was able to provide some options for solutions and guided me through the process, subsequently boxing the beam in very neatly. He also provided advice regarding changes I needed to make to the lighting given that I could no longer have a light central to the room. I am extremely happy with the result and now feel like I am bathing in a rather fancy hotel suite. Simon is very hard-working, honest and straight-talking. He clearly takes a lot of pride in his work, showing a great deal of knowledge and experience, with superb attention to detail. He provided a very detailed quote initially, and gave advice and information regarding fixtures, fittings and materials. Communication was excellent, and he was always very prompt at getting back to me and showing up when he said he would. I would not hesitate to recommend him to anyone and already have, with several people asking for his details, following having seen my bathroom. His work speaks for itself. .

Lorraine Curr5.0 / 5 ·

Simon did a fantastic job of my bathroom. Work was not without its challenges, including lugging a very heavy cast-iron bath up 2 flight of...

Bob Stead5.0 / 5 ·

We wanted a wet-room installed in our small tenement bathroom to replace a small bath and leaky loo! Where others firms had only seen problems, Simon came up with a solution which works for us and which we (and everyone who has seen it) loves. There was no hard sell on units or fittings, as Simon left us to choose our own. When the work started Simon and Joe worked tirelessly until the job was finished, dealing with problems such as an old cracked waste along the way, without complaint. The house was tidied every day, the tenement stair kept clean, and the finished job is immaculate. Simon is a first class worker who sets high standards for himself and achieved a perfect result for us. We wouldn't hesitate in recommending him.

Bob Stead5.0 / 5 ·

We wanted a wet-room installed in our small tenement bathroom to replace a small bath and leaky loo! Where others firms had only seen problems, Simon came up with a solution which works for us and...

Read the other 10 detailed reviews on this page
Carys Davies5.0 / 5 ·

Simon’s work is absolutely outstanding. We first worked with him and his team a few years ago when he installed a new wetroom for us, and when we bought a new flat in central Edinburgh, in need of major work, we knew there was no one else we wanted for the job - Simon’s craftsmanship, perfectionism, technical expertise and problem-solving are second to none. This was an extremely demanding six-month job which involved completely stripping out the existing flat, including levelling floors, taking down partition walls, and knocking through walls to create through five new openings. He laid a beautiful new 140 sq metre engineered parquet floor, installed two new ensuite bath/wetrooms with underfloor heating, a new kitchen and laundry, a walk-in closet, a large pair of sliding pocket doors between the newly opened-up kitchen and sitting room, complete central heating system with state-of-the-art boiler and new cast-iron radiators, and oversaw re-plastering of walls and the complete electrical re-wiring of the flat. The finish on everything is of the highest possible quality and we couldn't be more delighted.

Graeme Finlay4.7 / 5 ·

We had our kitchen and bathroom refurbished. We had never undergone these sort of works before and didn't know where to start. Simon was quick to come round and offer quotes for various options. We are really happy with the work. Adding a light tunnel to the bathroom has been great. The kitchen is more spacious and pleasant to be in. It felt like that if there was ever an issue, Simon found the solution rather than just leaving it. He wanted to make sure that we got the rooms we wanted. We.Thank you for your patience with us.

Erin Thompson5.0 / 5 ·

We moved into an old tenement that was equipped with 1 room for a stand up shower and a small room across the hall for a toilet. It looked like previous tenants had piecemealed together fittings on a 'need to fix' basis and we had no idea of the state of the floor (though it seemed squishy and we had heard there was a flood in the past). With these factors in mind we definitely needed an upfront, fixed rate bathroom re-do that was fair! We had a limited budget and Simon worked with us to help deliver the maximum value for money while doing an amazingly thorough renovation. They took out everything and stripped down to the bricks, they checked for water damage and refit old pipes, they even caught a wire that looked like a potential fire hazard and helped us with that! The whole process ran right to schedule and we couldn't be happier with the finished product. We would highly recommend Refresh Kitchen and Bathrooms to anyone and will definitely use them again if we ever move or decide to 'refresh' our kitchen! The bathroom, thankfully, is now good for a long time! Thanks.

Jill & Alasdai...5.0 / 5 ·

We had our existing bathroom suite removed and replaced with a new vanity unit, wash hand basin, wc, and the bath was replaced with a shower enclosure with "wetwall" boards. We had Amtico flooring and, as a result of the bath being replaced, we had a bare patch where the bath used to be. Fortunately we had some spare Amtico tiles left from the original laying of the floor and Simon made a brilliant job of filling the gap. The result was excellent and the work was done efficiently, with care and very tidily. We had used Refresh Kitchens and Bathrooms before in refitting our kitchen and we were very satisfied with their work on that occasion.

Kim Ah-See4.7 / 5 ·

We recently moved into a top floor tenement flat and needed our bathroom renovated, ie. Completely replaced. It had old fittings, no ventilation and soft mouldy wood walls. Simon provided a great service from start to finish and was our choice out of a number of quotes received from other tradesmen. He replied to our query promptly and arranged to visit and assess the job immediately (I was amazed that many others did not seem to want to visit). Very soon after he provided a very detailed breakdown of the job required and his quote. Compared to the others we found the quote very reasonable. He then gave us a wide range of sources to explore to choose our fittings and was very helpful in guiding us towards items that suited our space and budget. The work itself was undertaken very professionally and efficiently, with great consideration for our neighbours (the stairwell was kept very tidy throughout) and our flat was remarkably clean when I came home each day! We were kept in the loop throughout and the work was completed entirely on schedule (removing the old bathroom and taking everything back to brick, replacing the pipes, lighting, installing extractor, tiling, flooring, fittings etc was completed in 10 days). Needless-to-say we are very pleased with the result and with the service Simon provided and hope that he'll have time to do the kitchen too when the time is right!

Alison Lynas5.0 / 5 ·

Had new bathroom fitted by Refresh kitchens and bathrooms recently and couldn’t be happier - it’s now my favourite room in the house. The thorough job carried out and attention to detail makes me confident it will look great for years to come. Simon gave lots of advice too about products that would work for me when I didn’t know what to choose and kept me well unformed throughout the whole process. Highly recommended.

Drew Cameron4.7 / 5 ·

We had Refresh Kitchen and Bathrooms do our upstairs ensuite, (Simon and Joe) Simon came and talked the job over and we discussed what we were after, we excepted their quote and they gave us a starting date, they turned up on time, and they work very hard each day, after stripping back the walls and down to the floorboards they came up with a few unexpected problems which they discussed with us, they had no problem overcoming these, they tidy up at the end of each day and discuss what they will be doing the next day, after two weeks the job was finished and although not the cheapest the results are superb, a first class job the look was better than we had expected, so much so we asked Simon to book us in for our bathroom downstairs later in the year, we needed them to start earlier and rung Simon to ask him if they had an earlier start date, which they date, our downstairs bathroom is now finished and again looks amazing, another first class job, we needed a new window but it wasnt ready before we went on holiday, Simon installed it while we were away, he sent us a couple of pictures of the installed window, I would not hesitate to recommend Refresh Kitchen and Bathrooms, Simon and Joe are hard working reliable and trustworthy guys, and although not the cheapest the result you get is a fantastic looking bathroom that will last a very long time, cheers guys.

Janice Givan5.0 / 5 ·

Simon has recently completed a full refit- room was stripped back to brickwork and joists-of our tiny tenement bathroom. The attention to detail and finish is 1st class. Although the bathroom is tiny the preparation work was excellent. We left Simon to get on with the job without us being there and it was completed on time and within budget. Any queries were always answered promptly and we were updated on a daily basis with the progress. The finished bathroom went beyond our expectations and we would recommend Refresh Kitchens and Bathrooms to anyone.

Charles Milton4.7 / 5 ·

A relatively complicated bathroom fit which required a little thinking outside of the box and somebody to take the time and the care to do a proper job. So, so glad we worked with Simon @ Refresh. He was fast, professional, very clean, courteous and straight talking which I liked. He also wasn't shy to express his opinion which is often useful as what he doesn't know about bathroom design and fixtures/fittings isn't worth knowing. Simon takes care of all trades himself which is rare, and extremely convenient. No hesitation in recommending to anybody who wants a proper job done.

Peter Kerr4.7 / 5 ·

We used Simon in September 2016 (been meaning to post this review since then…) to replace our bathroom. Simon was very helpful before this in providing extensive advice on what we wished to do and checking on fittings we were looking to order. During the process of stripping the room back to the bare brick and building it back up, Simon kept us up to date with progress, even when we were out of the country, by sending us pictures of progress. Progress was hampered due to a couple of issues with fittings provided by our own supplier, together with exceptionally tough tiles to cut (sorry Simon, but they do look great! ), but Simon continued on until the job was completed. The end result was a bathroom we'd been hoping for, one that is now actually warm and with a quality finish we are sure will last a lot longer than the previous one.

Local context

Rated 4.9, in line with the local average for builders in Edinburgh

Across 141 builders in Edinburgh, the typical rating is 4.8 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally.

Sources

Where this information comes from

1 named public source

Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.

Public evidence last checked August 2026

About

NEW WEBSITE COMING SOON* SEE FACEBOOK LINK FOR CURRENT INSTALLS. Welcome to Refresh Kitchen and Bathrooms. Established in Edinburgh...

Independent checks

About this business

How long they've really been tradingOperating since at least 2019 (7 years), according to an independent source, not just their own word.
FreeIndex lists in business since2009First public review2019
Your own checks

What to check before you hire

Worth checking yourself
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Be wary of a cash-only price or pressure to start tomorrow. Both are red flags for an unaccountable job.

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Good to know

Common questions about Refresh Kitchen and Bathrooms

Is Refresh Kitchen and Bathrooms a legitimate business?

Refresh Kitchen and Bathrooms has 103 independent public reviews, rated 4.9 out of 5. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.

What do customers say about Refresh Kitchen and Bathrooms?

Refresh Kitchen and Bathrooms has 103 public reviews, averaging 4.9 out of 5. You can read the individual reviews and where each came from in the reviews section above.

How do I know Refresh Kitchen and Bathrooms' reviews are genuine?

Refresh Kitchen and Bathrooms' 103 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.

How long has Refresh Kitchen and Bathrooms been trading?

Refresh Kitchen and Bathrooms has been reviewed on public sources since 2019.