- Source checked
- 26 Jun 2026
Public evidence profile · Checked May 2026
Roofing & Gutters Direct
Credentials & registries
2 credentials shown
Trust Score
60out of 100
- Rated 4.9 from 280 reviews
- 2 credentials shown
Worth checking: NFRC Competent Person Scheme (CompetentRoofer)
How this score is worked out
Rating4.9 / 5
Review volume280
Independent sources1 independent public source
Credentials2 credentials shown
How this score is made up
What customers say45.9 of 60
Independent checks9.1 of 30
Track record5 of 10
See the independent checks
- Licences and credentials1.4 of 10.3
- Ways to reach them3.4 of 3.4
- Reviewed on more than one site0 of 5.1
- Registered company details0 of 5.1
- Photos of their work4.3 of 4.3
- Industry recognition0 of 1.7
Missing evidence lowers the score because we can't check it. It doesn't mean it doesn't exist. Claiming a profile never changes the score. Evidence context, not a guarantee of workmanship.
Completed work
58 photosPhotos listed as completed work
These photos were listed as completed work by the business or a public source. They do not verify workmanship.
Credentials and checks
Credentials, licences and vetting
Credentials and associations
2Credentials and memberships
These credentials and memberships are attributed to named public sources. Check the source before relying on them.
- Source checked
- 26 Jun 2026
From TrustATrader
TrustATrader checks
No missed appointments in the past 6 months. TrustATrader logs when a member misses an agreed appointment, so a clean run is a sign they turn up when they say they will.
TrustATrader lists these checks:
- Identification checked
- Company address verified
- Customer references checked
- Agreed to TrustATrader's high standards
- Agreed to complaints procedure
Insurance listed on TrustATrader:
- Source-listed cover: Covea; verified 20 Oct 2025
This information comes from their TrustATrader profile. Confirm current cover, membership, and job terms directly before hiring.
Public directory notes
1Checks and details listed by directories
These are checks, verified insurance filings, and practical details listed by named public directories and official registers. Each is the named source's own record, not MyTrustedTraders verification, unless a separate panel shows that evidence.
7-year member
Check the listed source (opens in new tab)Reviews · public evidence
What customers say
These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
4.9out of 5
Where these reviews are published
- TrustATrader280 reviews · 4.9 avg
Highlights
“I recently used Roofing & Gutters Direct to investigate and repair some roofing issues, and I couldn't be happier with the service I received. From the initial discussion through to the completion of the work, the team were professional, knowledgeable and easy to deal with. They took the time to explain the issue clearly, provided a very competitive and fair quotation, and gave me confidence that the work would be completed properly. They arrived exactly when agreed, completed the work to a very high standard, and left everything clean and tidy. It's refreshing to find a company that does what it says it will do, when it says it will do it. The quality of the workmanship was excellent, communication was great throughout, and the whole experience was straightforward and stress-free. I would have no hesitation in recommending Roofing & Gutters Direct to friends, family, or neighbours, and they will certainly be the first company I call if I need any roofing work in the future.”
“Really impressed with the work from Roofing and Gutters Direct. The team were punctual, professional, and explained everything clearly before starting. The roof and gutter work was completed to a high standard, and the property was left spotless. Reliable, honest, and great communication throughout. Highly recommend.”
“Work was done quickly and efficiently and the guys are always friendly”
Detailed reviews
The work to be done was re-negotiated satisfactorily. The initial start date was postponed early on that date. We did not receive a phone call about a new date, however, the roofers arrived at 0800 on the following day. The vents in the soffits & roof tile were fitted in good time with little disturbance to our routines. Additionally, the gutter along the back of the house was cleaned. We are pleased with the efficiency of the roofing company, 3 very pleasant & polite gentlemen.
Very nice people to do business with. Communication top class. Will use again for other projects 👍
Job was well organised, the crew explained exactly what they intended to do and executed the work in a timely manner without any safety issues.
I recently used this company to point my chimneys, carry out waterproofing work, and replace a flat roof, and I was extremely pleased with the service from start to finish. Communication throughout the job with Jason was excellent, and his team were very personable and easy to deal with. They were always helpful, happy to answer questions, and clearly took pride in their work. Most importantly, the quality of the work was excellent and the job was completed quickly and efficiently. Everything was done to a very high standard. I was delighted with this roofing company and would thoroughly recommend them to anyone looking for reliable, professional roofing work.
Professional family team.Great communication,quick respond.Definitely recommend .The team worked efficiently,kept the side tidy and showed real attention to the detail.
Read the other 10 detailed reviews on this pageShow fewer reviews
Highly recommend family run business very efficient and tidy. Would definitely recommend
Just brilliant! A great family business A pleasure to do business with Great value for money
Jason replaced a gutter bracket at a convenient time and at the agreed price. Gave me advice on other potential problems.
From start to finish the work was excellent,everyone work really hard and were very professional, would highly recommend.
Had a few companies quote for the works and went with this one, very pleased with that decision and will be happy to recommend to any potential new customers.
I contacted Jason for a quote to repair and leaking bay roof. he came round the same day to take a look and provide a quote. the work was carried out promptly and to a high standard. his team are polite, clean and tidy. I'd highly recommend them and would not hesitate to use them again in the future
So pleased with the work these guys have done. Came to clean the gutters and discovered a huge hole in the roof. Organised everything. Very quick. Would highly recommend. Thanks again.
Very high quality work, friendly bunch and easy to communicate with, paid the price we agreed.
Work completed quickly and looks very good. Responsive, helpful and kept me informed of what was going on.
Good diagnosis of where the leak was Coming from on flat roof and gullies Excellent repair which has solved the Problem, James makes it look easy But that only comes with 25 years Of experience Many thanks
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Local context
Rated 4.9, in line with the local average for roofers in Crawley West Sussex
Across 18 roofers in Crawley West Sussex, the typical rating is 4.8 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally.
Sources
2 named public sourcesWhere this information comes from
Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.
Review sources
Registers and membership directories
Public evidence last checked May 2026
About
Roofing & Gutters Direct are a professional, reliable roofing company with unrivalled expertise in the industry. With over 27 years’ experience, we...
What this business says about itself
From their own website
What this business says about itself
- Insurance: Fully insured up to £5 million
- Guarantee: High-quality, durable and reliable roofing solution
- Experience they state: Over 25 years
- Areas served: Crawley, Burgess Hill, Brighton, Horley, Haywards Heath
- Brands they work with: Torch-On Felt Systems, EPDM Rubber Roofing, GRP Fibreglass Roofs, Single-Ply Roofing Membranes
Accreditations it displays. Confirm each is current on the official register before you hire:
- NVQ / SVQ qualified · verify (opens in new tab)
These are statements the business makes on its own website, worth confirming in writing (and on the official registers) before you hire, not independently verified by us.
Independent checks
About this business
Website online sinceTheir website domain has been registered since 2014, according to the public domain registry. This dates the website, not necessarily the business.
Your own checks
What to check before you hire
Worth checking yourself
Their public evidence comes from a single source. Look them up on another site before deciding.
Verify at the sourceCheck them yourself
Roofing isn't licensed, so anyone can set up - and it's a trade with more than its share of cowboys. A big re-roof must meet building regulations; CompetentRoofer (the Government-authorised NFRC scheme) registers roofers who can self-certify that, and vets and inspects them at least twice a year. Check they're on it before you hire.
Check the CompetentRoofer registerNever agree to roof work from a cold-caller at your door or an unsolicited 'we noticed your roof' note. That is the classic roofing scam.
Get a written quote that itemises access (scaffolding or a tower), the exact materials, and the workmanship guarantee, not a vague day rate.
Be wary of demands for a large cash deposit; agree staged payments against work you can actually see completed.
Want an extra legitimacy check? Run the Cowboy Checker on Roofing & Gutters Direct before you contact them.
Run Cowboy Checker →Good to know
Common questions about Roofing & Gutters Direct
Is Roofing & Gutters Direct a legitimate business?
Roofing & Gutters Direct has 280 independent public reviews, rated 4.9 out of 5. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about Roofing & Gutters Direct?
Roofing & Gutters Direct has 280 public reviews, averaging 4.9 out of 5. You can read the individual reviews and where each came from in the reviews section above.
How do I know Roofing & Gutters Direct's reviews are genuine?
Roofing & Gutters Direct's 280 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
Has Roofing & Gutters Direct had recent public reviews?
Roofing & Gutters Direct has 4 public reviews dated within the last 12 months. That shows their review history includes recent feedback; it does not prove current availability, so confirm capacity before hiring.
Does Roofing & Gutters Direct turn up to appointments?
TrustATrader's logs show no missed appointments for Roofing & Gutters Direct in the past 6 months. TrustATrader logs whenever a member misses an agreed appointment, so a clean run is a sign they turn up when they say they will. This is TrustATrader's reliability signal over that period, not a guarantee.
Is Roofing & Gutters Direct qualified and accredited?
We hold 2 independently sourced credentials for Roofing & Gutters Direct, including TrustATrader Approved, Public liability insurance (verified by TrustATrader). Each is attributed to the body that issued it in the credentials section. For example, TrustATrader Approved is TrustATrader's approved badge: awarded after it vets the trader's identity and background.
Is Roofing & Gutters Direct insured?
They state on their own website that fully insured up to £5 million. This is the business's own statement on their website, not something we have independently checked. Ask to see a current certificate before work starts.
Does Roofing & Gutters Direct guarantee their work?
They state on their own website that high-quality, durable and reliable roofing solution. This is the business's own statement on their website, not something we have independently checked. Get the terms in writing before you agree to the job.
What areas does Roofing & Gutters Direct cover?
They state on their own website that they cover Crawley, Burgess Hill, Brighton, Horley, Haywards Heath. This is the business's own statement on their website, not something we have independently checked. Confirm they cover your postcode before booking.
When was Roofing & Gutters Direct's website registered?
Roofing & Gutters Direct's website has been online since 2014, according to the public domain registry. This dates the website, not necessarily when the business began trading.