Plumber
Sapphire Water Softeners Limited
Companies House
Active incorporated business
Trust score
79out of 100
Rating5.0★
Review volume137
Source diversity1 source
VerificationListed
Based on rating, review volume, independent sources and verification. Evidence context — not a guarantee of workmanship.
Trust at a glance
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Verified household water treatment in Ashford, Kent.
Reviews · public evidence
What customers say
5.0out of 5
Highlights
"Chris and his team have been fast, friendly and highly professional throughout the straightforward process. Our ageing softener and its associated over pressure pipework was surveyed and replaced within two weeks of initial free onsite review. The attention to detail and level of service is second to none. Would highly recommend Chris and his team. Thank you."
"Polite and informative throughout, and gave clear advice on which product would be most suitable for us. Very quick turnaround time, competitively priced, and the work was carried out efficiently. Would highly recommend 👍"
"Chris is a true professional. He had great trouble getting to our water pipe buried in a 1920s brick wall. He persevered for hours and got the job done. Customer service of the company is first class, I have now recommended them for at least four of our friends where Chris installed their softeners. When we are running short of salt, all I do is send a text to Chris with the number of packs needed and Chris will make sure to deliver them promptly."
Detailed reviews
Chris and his team have been fast, friendly and highly professional throughout the straightforward process. Our ageing softener and its associated over pressure pipework was surveyed and replaced within two weeks of initial free onsite review. The attention to detail and level of service is second to none. Would highly recommend Chris and his team. Thank you.
Polite and informative throughout, and gave clear advice on which product would be most suitable for us. Very quick turnaround time, competitively priced, and the work was carried out efficiently. Would highly recommend 👍
Chris is a true professional. He had great trouble getting to our water pipe buried in a 1920s brick wall. He persevered for hours and got the job done. Customer service of the company is first class, I have now recommended them for at least four of our friends where Chris installed their softeners. When we are running short of salt, all I do is send a text to Chris with the number of packs needed and Chris will make sure to deliver them promptly.
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Local context
Rated 5.0★ — in line with the local average for plumbers in Ashford
Across 55 rated plumbers in Ashford, the typical rating is 4.9★. We compare against the same businesses a homeowner would find searching for this trade locally.
Companies House registration
ActiveActive incorporated business
Sapphire Water Softeners Limited is linked to a Companies House entry. This shows the business registration, not evidence of workmanship or service quality.
Legal nameSapphire Water Softeners Limited
Company number10581359
Incorporated
Official checkListed
Public evidence checks
Public evidence shownTrust checks and red flags
Public review evidence5.0★ from 137 public reviewsCheckatrade
Sources
1 named sourcesEvery signal, traced to its origin
Review sources
Checkatrade
Public evidence checks
What's strong, and what to check yourself
✓Strong signals
✓Rating: 5.0★
✓Review volume: 137
!Worth checking yourself
!Source diversity: 1 source
!Verification: Listed
Verify at the sourceCheck them yourself
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Common questions about Sapphire Water Softeners Limited
What do customers say about Sapphire Water Softeners Limited?
Sapphire Water Softeners Limited has 137 public reviews, averaging 5 out of 5. You can read the individual reviews and where each came from in the reviews section above.
Is Sapphire Water Softeners Limited a registered business?
Sapphire Water Softeners Limited is a registered business on Companies House (company number 10581359), incorporated 24 Jan 2017, listed as active. This confirms the legal registration of the business — not evidence of workmanship or service quality.
Smart checks
Before you hire a plumber
Agree the call-out fee, the hourly or fixed rate, and whether parts are charged on top — in writing — before an emergency plumber starts. Out-of-hours overcharging and 'while I'm here' add-ons are common complaints.
Be wary of a plumber who, on a first visit, says your whole system or boiler must be replaced — get a second opinion and an itemised quote (parts and labour separately) before agreeing to major work.
Gas and boiler work is a separate, regulated trade — not general plumbing. Make sure anyone working on a gas appliance is specifically registered to do gas work, and ask to see that registration before they start.
Look for consistent reviews across several named sources, not one polished profile.
Check any verified credentials, and that the business details independently check out.
Want an extra legitimacy check?
Run the Cowboy Checker on Sapphire Water Softeners Limited before you contact them.
